Dunkin'

754 Folly Rd, Charleston
(843) 406-4916

Recent Reviews

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Meg McDaniel

Coffee is great, they left bacon off my avocado toast 3 times.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Iced Latte

RR Berger

We ordered and got one thing at a time. The last item was a sausage biscuit. Plain and simple—you would think. I checked twice for it and still no luck. The third time I asked a different worker and she said “We’re doing an order. We’re busy!” That was pissy because we were already in the dining room and waiting for that one item before they started the other order. I told her we had already been waiting a while for it. They finally brought it to the counter in a bag but said nothing so we just took it. It was the sausage biscuit and it was burnt. Horrible service, horrible attitudes, meh food, and the radio was so loud you couldn’t talk to each other without shouting. I would go anywhere but the Folly Beach Dunkin!!

Atmosphere: 1

Food: 3

Service: 1

Patricia Kay

Don’t know why my simple mocha latte took 15 minutes when others with more complicated were served before I got mine and I’d ordered first. Very nice cashier, but that was too long, and even after seeing me there for that long, nobody checked if I’d been served. I guess mine got lost.

Atmosphere: 4

Food: 4

Service: 3

robert campbell

Drive thru is very slow been sitting 10 mins before my order was taken and been 15 mins waiting to get to the window

Atmosphere: 1

Food: 2

Service: 1

Patrick Gadson

The girl behind the counter did not want to take my order. She said I had to use the kiosk. I said I did not want to (because if I wanted a job at dunkin' Doughnut, I would have applied for one). I don't understand these stores that want you to do the work and still pay for your food. This is why I don't use self check out. So because I did not want to use the kiosk, she made me wait, which I thought was horrible customer service. Luckily, one of the guys in that back that was preparing food took a minute to assist me. The key word is a minute. I will Never visit that location again.

Atmosphere: 4

Food: 4

Service: 1

Penny Miller

It was closed...

E Kindle

Three people inside standing there told to order on the self order kiosk. People at this location is very lazy.

Melissa Niv

They didn't have what I ordered, after they took my money of course, so they tried to give me partial order of something much cheaper that I didn't want instead of just a refund.

Atmosphere: 2

Food: 3

Service: 1

Nancy Connolly

Chances are if you’re reading this, you too are stuck on minute #36 in the drive through and are evaluating your options for escape. As you’ve probably realized, there are none. To help you pass the time, here’s a joke: Dunking Donuts on Folly. Anyways, spoiler alert, they’ll be out of what you order and give the wrong thing so at least enjoy passing the time by reading the reviews.

Atmosphere: 1

Food: 1

Service: 1

Paul Neuls

Typical Dunkin experience

Atmosphere: 5

Food: 5

Service: 5

Frank Butler

Donuts are Donuts nothing new.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Doughnut

Ernie Younkins

Ignored inside store for over three minutes.Using kiosk, cinnamon buns not on menu and no help from employees. I left and will not be back.

Atmosphere: 2

Food: 3

Service: 1

Clara Wilson

Probably one of the worst experiences I’ve had at a fast food restaraunt — I felt like my friends and I were getting bullied by people we didn’t even know. Staff was really rude, condescending, and not happy engaging with customers. I would recommend Starbucks and church.

Atmosphere: 1

Food: 1

Service: 1

Lydia Keller

Horrible experience. Staff was rude, screaming in the microphone. Major attitude. Will not be coming back. They need Jesus.

Atmosphere: 1

Food: 2

Service: 1

Mrs Brands

Worst dunkin' donuts location ever horrible service no sense of urgency extended wait times for no reason fire everyone and rehire new staff

Atmosphere: 1

Food: 1

Service: 1

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