The cashier was polite because she did not rush me. The coffee and donuts were perfect.
Atmosphere: 4
Food: 4
Service: 4
Dani Lamphier
They get my coffee order right every time.
Atmosphere: 5
Food: 5
Service: 5
rondyshanne franklin
Ever since they got new managers, tge service is horrible. Takes way to long to get a mobike order. I normally order 10mins before I get to the store, yet order still isn't ready. They constantly run out of food and napkins. It seems nobody wants to be there because they all seem to have an attitude. I truly miss the old management and staff back when store was being remodeled. After the remodel the management and staff were on point, Food made in a timely manner, Customer service was 1000000%. Now is horrible.
Atmosphere: 1
Food: 1
Service: 1
Makayla Alford
I got a cookie butter cloud latte on 11/6 through the drive thru and it was very much poorly made. Barley and cold foam and none of the cookie crumble on top. Still tasted good but what makes the coffee and what I was excited for wasn't on it and it was very disappointing. The picture is 2 mins after drinking it
Atmosphere: 3
Food: 3
Service: 3
Matthew Mysliwiec
While on vacation, we encountered busy traffic that resulted in a tight timeframe for our morning tour. We decided to get bagels from Dunkin due to the fact it was convenient, reliable and they had no line for their drive thru.
We ordered 2 bagels, one with creme cheese and one with butter since my girlfriend can't eat creme cheese. The receipt was correct, however the order was wrong because both bagels were covered in creme cheese.
The money was not the issue, but what was is my girlfriend not getting breakfast due to someone's carelessness or them not knowing the difference between creme cheese and butter. It is even more convenient if people have medical issues and need to eat with their breakfasts.
Food: 1
Service: 1
Javier Alessandro
Avoid this Dunkin. Kept giving benefit of the doubt but the food and drinks here make me sick. The coffee tastes so dirty you can’t even taste the flavor you get. And the food always tastes like it has freezer burn and usually doesn’t even get served hot. Room temp usually.
Food: 1
Ken Webster
Made the mistake of going inside this afternoon. Big mistake. Slow as Christmas with a girl taking orders who seemed half-asleep. Doughnuts were almost grocery store clearance quality. Coffee was hot (the only positive).
Tried it since it was convenient. Won't be back.
Atmosphere: 1
Food: 1
Service: 2
Eric Donovan
Better by the day
Atmosphere: 5
Food: 5
Service: 5
April Smith
The BEST donuts in the world!! Love the cake like consistency and I love that my teeth don't hurt when I take a bite like those other guys' donuts do. BEST PUMPKIN SPICE DONUTS AROUND!!!
Atmosphere: 5
Food: 5
Service: 5
Miranda Thomas
Absolutely terrible experience at this Dunkin’ on Savannah Highway. The associate named Kelsey was extremely rude and unprofessional. My family and I were simply trying to decide if we had ordered enough food, (asked her to hold on multiple times) and instead of showing any patience or basic courtesy, she started yelling “is that all”. It was hopefully embarrassing for her and completely unnecessary. When I got to the window- I asked who was just yelling at us and she had the audacity to said “no one was yelling”. She then walked off and her manager came over to finish taking payment. She confirmed the girls name was Kelsey “who got loud” verbatim.
We were shocked by the way we were treated. No customer should be made to feel rushed or disrespected for taking a few extra seconds to order. If this is the kind of attitude they allow from employees, it says a lot about how poorly the store is managed.
Until they train their staff—especially Kelsey—on how to treat customers with respect, I’ll be taking my business elsewhere.
Great customer service today! I enjoyed my visit! Thanks guys!!!
Atmosphere: 5
Food: 5
Service: 5
Ryan Torrance
I usually come to this dunkin cause the dunkin on james island sucks. I order a frozen triple mocha. Completely understand it takes time . My drink was basically just regular with chunks of chopped up ice and then i said something to them and they said “well its really hard to get it perfect “. Its a frozen drink thats the one requirement of the drink??
Service: 2
Harold Newton
Stopped to use the wifi.
Atmosphere: 5
Food: 5
Service: 5
Karen Beck
Hot lattè as expected. Avocado toast with bacon was about a 1. Worst bacon ever. 90% fat.
Atmosphere: 3
Food: 2
Service: 3
Uncommon Catt
Always such a great atmosphere and consistently delicious drinks! We need ya DD!
The cashier was polite because she did not rush me. The coffee and donuts were perfect.
Atmosphere: 4
Food: 4
Service: 4
They get my coffee order right every time.
Atmosphere: 5
Food: 5
Service: 5
Ever since they got new managers, tge service is horrible. Takes way to long to get a mobike order. I normally order 10mins before I get to the store, yet order still isn't ready. They constantly run out of food and napkins. It seems nobody wants to be there because they all seem to have an attitude. I truly miss the old management and staff back when store was being remodeled. After the remodel the management and staff were on point, Food made in a timely manner, Customer service was 1000000%. Now is horrible.
Atmosphere: 1
Food: 1
Service: 1
I got a cookie butter cloud latte on 11/6 through the drive thru and it was very much poorly made. Barley and cold foam and none of the cookie crumble on top. Still tasted good but what makes the coffee and what I was excited for wasn't on it and it was very disappointing. The picture is 2 mins after drinking it
Atmosphere: 3
Food: 3
Service: 3
While on vacation, we encountered busy traffic that resulted in a tight timeframe for our morning tour. We decided to get bagels from Dunkin due to the fact it was convenient, reliable and they had no line for their drive thru.
We ordered 2 bagels, one with creme cheese and one with butter since my girlfriend can't eat creme cheese. The receipt was correct, however the order was wrong because both bagels were covered in creme cheese.
The money was not the issue, but what was is my girlfriend not getting breakfast due to someone's carelessness or them not knowing the difference between creme cheese and butter. It is even more convenient if people have medical issues and need to eat with their breakfasts.
Food: 1
Service: 1
Avoid this Dunkin. Kept giving benefit of the doubt but the food and drinks here make me sick. The coffee tastes so dirty you can’t even taste the flavor you get. And the food always tastes like it has freezer burn and usually doesn’t even get served hot. Room temp usually.
Food: 1
Made the mistake of going inside this afternoon. Big mistake. Slow as Christmas with a girl taking orders who seemed half-asleep. Doughnuts were almost grocery store clearance quality. Coffee was hot (the only positive).
Tried it since it was convenient. Won't be back.
Atmosphere: 1
Food: 1
Service: 2
Better by the day
Atmosphere: 5
Food: 5
Service: 5
The BEST donuts in the world!! Love the cake like consistency and I love that my teeth don't hurt when I take a bite like those other guys' donuts do. BEST PUMPKIN SPICE DONUTS AROUND!!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible experience at this Dunkin’ on Savannah Highway. The associate named Kelsey was extremely rude and unprofessional. My family and I were simply trying to decide if we had ordered enough food, (asked her to hold on multiple times) and instead of showing any patience or basic courtesy, she started yelling “is that all”. It was hopefully embarrassing for her and completely unnecessary. When I got to the window- I asked who was just yelling at us and she had the audacity to said “no one was yelling”. She then walked off and her manager came over to finish taking payment. She confirmed the girls name was Kelsey “who got loud” verbatim.
We were shocked by the way we were treated. No customer should be made to feel rushed or disrespected for taking a few extra seconds to order. If this is the kind of attitude they allow from employees, it says a lot about how poorly the store is managed.
Until they train their staff—especially Kelsey—on how to treat customers with respect, I’ll be taking my business elsewhere.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great customer service today!
I enjoyed my visit! Thanks guys!!!
Atmosphere: 5
Food: 5
Service: 5
I usually come to this dunkin cause the dunkin on james island sucks. I order a frozen triple mocha. Completely understand it takes time . My drink was basically just regular with chunks of chopped up ice and then i said something to them and they said “well its really hard to get it perfect “. Its a frozen drink thats the one requirement of the drink??
Service: 2
Stopped to use the wifi.
Atmosphere: 5
Food: 5
Service: 5
Hot lattè as expected. Avocado toast with bacon was about a 1. Worst bacon ever. 90% fat.
Atmosphere: 3
Food: 2
Service: 3
Always such a great atmosphere and consistently delicious drinks! We need ya DD!
Atmosphere: 5
Food: 5
Service: 5
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