My wife and I were visiting Charleston South Carolina for a week. After taking a cruise over to Fort Sumpter. We were casually walking back to our hotel. Out of curiosity we saw a sign on John St. With several restaurants in this alley way. The food and was fantastic and the atmosphere was romantic not forgetting the service. I would recommend to anyone who are traveling to Charleston anytime soon give it a try. I promise you want be disappointed.
katherine murray
We have always loved five guys but this evening at this location 3 blocks from our home - was extremely, disappointingPlaced online order for p/up as we were pulling out of airport after long day of travel10 minutes later, arrived 5guys and ended up waiting 45 + minutes - practiced patience because it was easy to see the ladies were working very hard and there was no leadership - no back up and they were hanging onAs for the food; took us 3 minutes to get to house - order completely wrong but more than that - inedible. Cheese didn’t meltLettuce on both burgers - husband despises lettuce - but mostly - they were stone cold and the buns were hard as rocksSo sad and disappointing- whomever owns this franchise should be ashamed (this is king street in Charleston- you have a gold mine and the college students and neighbors /citizens that trusted in this brand (we’re the number 1 visited city in the nation -for 10 years !!! )Shame on you and I hope Five Guys corporate takes noticeKathy Berry
Food: 1
Service: 2
Recommended dishes: Five Guys Style, Cheeseburger
Julie Smilak
Delivered as Absolute trash and wrong drink order. Also just called to ask if i could just have my money back and was hung up on
nils Zahs
So the burger was okay, but the rest was incredibly bad. Dirty seats and tables. There are definitely better burger places.
Atmosphere: 1
Food: 3
Service: 1
CARLOS LEONEL PADILLA NUFIO
Rich potatoes
gevon Grant
The staff is unfocused and rude. And the atmosphere is nasty. That's why there future is there.
Atmosphere: 1
Service: 1
Jon Howard
When they finally got the order right it was exactly how five guys should be, fresh, tasty, the whole nine yards. It just took them 3 tries to get me the order I paid for.
Augusto Cassoma
Good place
Serdar Erdogan
Regular fries were nowhere near "little" versions elsewhere, asked for a mayo and was given 1/3 full plastic cup. Fries also were extra salty which I wanted to replace and replacement was even less than original. Burger was also decent at beat. Few things were off with this five guys. Recommend a quality check.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Regular Fries, Hamburger
Kevin K.
Normally 5 guys is great but the last two times I've be been have been garbage. Figured the first bad time was a fluke and gave it an extra chance. Bad call. Zero flavor or taste to these burgers. I paid 30 dollars for two bacon burgers and a small fry inly to have one of the worst burgers of my life. At that price just what the hell! The fries were fine. Service was ok, parking is terrible. I'm feel ripped off.
Burgers were average, fries were cold, toilets were filthy and the toilet wasn't connected to the
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Bacon Cheeseburger All the Way, Bacon Cheeseburger
Roberta Earnshaw
Visited twice whilst on holiday. Read the previous reviews, which originally put me off. But thought best make own mind up. Tonight was served by a really lovely lady who said she was closing tonight so wasn’t on last night. Food was great again. Honestly don’t read the negative reviews, make own reviews by trying the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Evans Bennett
Giving 5 stars for service/atmosphere because it was an Uber eats order. Paid for a third patty on a bacon cheeseburger, only received two. Cheeseburger which should have two patties only had one. Ordered large fry, but received less than a small fry. Not the first time I've had an issue with this location, which is why I'm leaving a review. Worst Five Guys and the only <4 star review I've ever left on any restaurant.
Atmosphere: 5
Food: 1
Service: 5
Jonny Wall
I come here for lunch after my classes pretty frequently, the food is always good, and the workers are always beyond nice. today the manager? of the store helped me out tremendously and I won’t forget it. I wish I got her name to properly thank her!
My wife and I were visiting Charleston South Carolina for a week. After taking a cruise over to Fort Sumpter. We were casually walking back to our hotel. Out of curiosity we saw a sign on John St. With several restaurants in this alley way. The food and was fantastic and the atmosphere was romantic not forgetting the service. I would recommend to anyone who are traveling to Charleston anytime soon give it a try. I promise you want be disappointed.
We have always loved five guys but this evening at this location 3 blocks from our home - was extremely, disappointingPlaced online order for p/up as we were pulling out of airport after long day of travel10 minutes later, arrived 5guys and ended up waiting 45 + minutes - practiced patience because it was easy to see the ladies were working very hard and there was no leadership - no back up and they were hanging onAs for the food; took us 3 minutes to get to house - order completely wrong but more than that - inedible. Cheese didn’t meltLettuce on both burgers - husband despises lettuce - but mostly - they were stone cold and the buns were hard as rocksSo sad and disappointing- whomever owns this franchise should be ashamed (this is king street in Charleston- you have a gold mine and the college students and neighbors /citizens that trusted in this brand (we’re the number 1 visited city in the nation -for 10 years !!! )Shame on you and I hope Five Guys corporate takes noticeKathy Berry
Food: 1
Service: 2
Recommended dishes: Five Guys Style, Cheeseburger
Delivered as Absolute trash and wrong drink order. Also just called to ask if i could just have my money back and was hung up on
So the burger was okay, but the rest was incredibly bad. Dirty seats and tables. There are definitely better burger places.
Atmosphere: 1
Food: 3
Service: 1
Rich potatoes
The staff is unfocused and rude. And the atmosphere is nasty. That's why there future is there.
Atmosphere: 1
Service: 1
When they finally got the order right it was exactly how five guys should be, fresh, tasty, the whole nine yards. It just took them 3 tries to get me the order I paid for.
Good place
Regular fries were nowhere near "little" versions elsewhere, asked for a mayo and was given 1/3 full plastic cup. Fries also were extra salty which I wanted to replace and replacement was even less than original. Burger was also decent at beat. Few things were off with this five guys. Recommend a quality check.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Regular Fries, Hamburger
Normally 5 guys is great but the last two times I've be been have been garbage. Figured the first bad time was a fluke and gave it an extra chance. Bad call. Zero flavor or taste to these burgers. I paid 30 dollars for two bacon burgers and a small fry inly to have one of the worst burgers of my life. At that price just what the hell! The fries were fine. Service was ok, parking is terrible. I'm feel ripped off.
Restaurantji Recommends
Always great burgers and great service.
Atmosphere: 5
Food: 5
Service: 5
Burgers were average, fries were cold, toilets were filthy and the toilet wasn't connected to the
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Bacon Cheeseburger All the Way, Bacon Cheeseburger
Visited twice whilst on holiday. Read the previous reviews, which originally put me off. But thought best make own mind up. Tonight was served by a really lovely lady who said she was closing tonight so wasn’t on last night. Food was great again. Honestly don’t read the negative reviews, make own reviews by trying the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Giving 5 stars for service/atmosphere because it was an Uber eats order. Paid for a third patty on a bacon cheeseburger, only received two. Cheeseburger which should have two patties only had one. Ordered large fry, but received less than a small fry. Not the first time I've had an issue with this location, which is why I'm leaving a review. Worst Five Guys and the only <4 star review I've ever left on any restaurant.
Atmosphere: 5
Food: 1
Service: 5
I come here for lunch after my classes pretty frequently, the food is always good, and the workers are always beyond nice. today the manager? of the store helped me out tremendously and I won’t forget it. I wish I got her name to properly thank her!
Atmosphere: 5
Food: 5
Service: 5