Friendly Ish staff. Decent amount of selection for caramel apples and other chocolate treats.
Kip Fallaw
Chocolate was very good Taffy I give a 1 star. Sticks to the wrapper and just not an overall good taste. Would return for other items.
Atmosphere: 4
Food: 1
Service: 5
Steve Jackson
Great service and delicious sweets!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Apple Fudge
Lisa Cardinal
The ice cream was exceptional; however, the pralines were unsatisfactory. After consuming two pralines, I remained unconvinced that pecans were used; the texture suggested walnuts, and they were excessively soft. I would not recommend them.
Atmosphere: 4
Food: 4
Service: 3
Rob Dyer
Awesome chocolates and candy apples
Atmosphere: 5
Food: 5
Service: 5
Erin Allred
I don't eat ice cream very often, but I love the toasted coconut. Whenever I see Kilwins in destination cities, I can't resist stopping in. I was really looking forward to having some on this trip to Charleston. Unfortunately, when my party of seven entered the store at 9:05PM we were informed by 2 workers that they were "out of ice cream." We could see the tubs of ice cream in the freezer cases, but it appeared that they had already covered them, and just didn't want to be bothered to serve us. (Store hours posted as open til 10PM, so should have been another almost hour left for business.) You would think that ice cream for 7 people would have been a nice way to end the day, since the market area was so quiet, but I guess the employees just wanted to go home.
Service: 1
Preston Bessire
My wife and I just spent four days in downtown Charleston celebrating our first wedding anniversary, and we made a point to stop at Kilwins—we couldn’t resist! About six months ago, we discovered Kilwins while visiting Savannah, Georgia, near the riverboat cruise tours, and we instantly fell in love with their chocolate. Naturally, when we spotted a Kilwins here in Charleston, we had to go in.
We have a few go-to treats: the dark chocolate–covered Rice Krispie treat, a couple of dark chocolate–covered pretzels, and the dark chocolate–covered Oreo. If you’re a fellow chocolate lover, you’ll understand the draw—Kilwins really knows how to do chocolate right. They also have some pretty impressive fudge, but in my opinion, nothing compares to their chocolate creations.
If you or anyone in your family has a sweet tooth, definitely treat yourselves to a few of these goodies. They’re absolutely worth it—especially if you’re celebrating a special occasion like we were! We’ll be back for sure.
Smallest portions didn’t even get a full scoop, love Kilwins in Florida, this was sad excuse for an ice cream cup that cost $7. Very disappointed.
Emma Porterfield
they were busy when i walked in, everyone checking out what was available all 3 staff were trying ot graciously keep up with the business and be pleasant to everyone. i was helped after just a few min, they were happy to let me sample an ice cream before I committed, and they allowed me to check out once for ice cream and chocolate truffles. nice place to stop for a treat while downtown.
Food: 5
Service: 4
shema pullukattu
I got the Kilwins tracks I think but it was SOOOO good
Great ice cream and fudge, certainly a good place to stop and grab some dessert
Atmosphere: 4
Food: 5
Service: 5
Jatin Agrawal
They have lots of variety of ice creams, and fudges
Vegetarian options: It's a ice cream and sweet shop, no meats
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Lemon Sorbet
MB Stein
Have to try the choc raspberry fudge!! Delicious as is the turtle fudge! Ice cream always delicious, make sure to get the waffle cone! You won’t be sorry for stopping by! Young ladies working were super friendly, very sweet!
Atmosphere: 5
Food: 5
Service: 5
JTL
ONE SCOOP OF ICE CREAM IN A CUP. $8.00 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Atmosphere: 3
Food: 1
Service: 3
Jennifer Z
We love Kilwins ice cream and chocolates! We have visited several locations (St. Joseph-Michigan, Naperville-Illinois, Hendersonville -North Carolina, Greenville-South Carolina) and this was our first visit to the Charleston location on the evening of 9/23/24. The male employee taking our order was less than thrilled to be there. We had a party of 5, including 3 children. We placed our ice cream order and proceeded to order dark chocolate clusters and he handed us the 10+ chocolates in the saran wrap ? We asked for a box (that was right there beside the register) and he acted like he was put out. It was 85 degrees outside, are we supposed to walk around with a massive handful of chocolates? Then we ordered 4 pecan coated pretzels, again he went to hand us the pretzels. Seriously? Again we had to ask for appropriate packaging, is putting our purchased items in the appropriate bag/box too much to ask? I expect better service when spending more than $80 on ice cream and chocolate. This is the worst location we've been to. Kilwin's please do better!
Friendly Ish staff. Decent amount of selection for caramel apples and other chocolate treats.
Chocolate was very good
Taffy I give a 1 star.
Sticks to the wrapper and just not an overall good taste.
Would return for other items.
Atmosphere: 4
Food: 1
Service: 5
Great service and delicious sweets!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Apple Fudge
The ice cream was exceptional; however, the pralines were unsatisfactory. After consuming two pralines, I remained unconvinced that pecans were used; the texture suggested walnuts, and they were excessively soft. I would not recommend them.
Atmosphere: 4
Food: 4
Service: 3
Awesome chocolates and candy apples
Atmosphere: 5
Food: 5
Service: 5
I don't eat ice cream very often, but I love the toasted coconut. Whenever I see Kilwins in destination cities, I can't resist stopping in. I was really looking forward to having some on this trip to Charleston. Unfortunately, when my party of seven entered the store at 9:05PM we were informed by 2 workers that they were "out of ice cream." We could see the tubs of ice cream in the freezer cases, but it appeared that they had already covered them, and just didn't want to be bothered to serve us. (Store hours posted as open til 10PM, so should have been another almost hour left for business.) You would think that ice cream for 7 people would have been a nice way to end the day, since the market area was so quiet, but I guess the employees just wanted to go home.
Service: 1
My wife and I just spent four days in downtown Charleston celebrating our first wedding anniversary, and we made a point to stop at Kilwins—we couldn’t resist! About six months ago, we discovered Kilwins while visiting Savannah, Georgia, near the riverboat cruise tours, and we instantly fell in love with their chocolate. Naturally, when we spotted a Kilwins here in Charleston, we had to go in.
We have a few go-to treats: the dark chocolate–covered Rice Krispie treat, a couple of dark chocolate–covered pretzels, and the dark chocolate–covered Oreo. If you’re a fellow chocolate lover, you’ll understand the draw—Kilwins really knows how to do chocolate right. They also have some pretty impressive fudge, but in my opinion, nothing compares to their chocolate creations.
If you or anyone in your family has a sweet tooth, definitely treat yourselves to a few of these goodies. They’re absolutely worth it—especially if you’re celebrating a special occasion like we were! We’ll be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sea-Salt Caramel Fudge, Dark Coconut Tuttles, 9 Piece Truffle Assortment, Chocolate Fudge
Smallest portions didn’t even get a full scoop, love Kilwins in Florida, this was sad excuse for an ice cream cup that cost $7. Very disappointed.
they were busy when i walked in, everyone checking out what was available all 3 staff were trying ot graciously keep up with the business and be pleasant to everyone. i was helped after just a few min, they were happy to let me sample an ice cream before I committed, and they allowed me to check out once for ice cream and chocolate truffles. nice place to stop for a treat while downtown.
Food: 5
Service: 4
I got the Kilwins tracks I think but it was SOOOO good
Restaurantji Recommends
Great ice cream and fudge, certainly a good place to stop and grab some dessert
Atmosphere: 4
Food: 5
Service: 5
They have lots of variety of ice creams, and fudges
Vegetarian options: It's a ice cream and sweet shop, no meats
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Lemon Sorbet
Have to try the choc raspberry fudge!! Delicious as is the turtle fudge! Ice cream always delicious, make sure to get the waffle cone! You won’t be sorry for stopping by! Young ladies working were super friendly, very sweet!
Atmosphere: 5
Food: 5
Service: 5
ONE SCOOP OF ICE CREAM IN A CUP. $8.00 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Atmosphere: 3
Food: 1
Service: 3
We love Kilwins ice cream and chocolates! We have visited several locations (St. Joseph-Michigan, Naperville-Illinois, Hendersonville -North Carolina, Greenville-South Carolina) and this was our first visit to the Charleston location on the evening of 9/23/24. The male employee taking our order was less than thrilled to be there. We had a party of 5, including 3 children. We placed our ice cream order and proceeded to order dark chocolate clusters and he handed us the 10+ chocolates in the saran wrap ? We asked for a box (that was right there beside the register) and he acted like he was put out. It was 85 degrees outside, are we supposed to walk around with a massive handful of chocolates? Then we ordered 4 pecan coated pretzels, again he went to hand us the pretzels. Seriously? Again we had to ask for appropriate packaging, is putting our purchased items in the appropriate bag/box too much to ask? I expect better service when spending more than $80 on ice cream and chocolate. This is the worst location we've been to. Kilwin's please do better!
Atmosphere: 2
Food: 5
Service: 1
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