Kilwins Ice Cream - Chocolate - Fudge

Went in today to get a candy apple. Went to order one when I noticed flies all in the display case which I decided to walk away, as I was leaving noticed the rest of the candy apples being prepared out in the open next to the window and entrance doors wide open allowing more insects to land on. For that reason we will not return. If that is sanitary then I will rather take my chances at the grocery store for a fraction of the cost.

The ice cream was very good

Great ice cream, great flavor selection, friendly staff, we keep going back to Kilwins.

Delicious but staff not so friendly.

The peach ice cream had big chunks of peaches and pistachio had a lot of pistachios in it

I was at the store yesterday 04/09/25 young man had no customer service skills at all rude did not smile or say hello I asked him are you ok? He just said yea with a type of look........ice cream was delicious

Worst milkshake ever!!! all milk... No ice cream. This is the second time this happened. Never again!

Local ice cream parlor and candy shop in the Charleston s.c. area of city market. When you approach the store, you can smell a distinctive sweet smell as you approach. They a wonderful variety of chocolate goodies they make along with the ice cream shop and candy coated apples. The store is very delightful and kid friendly.

Friendly Ish staff. Decent amount of selection for caramel apples and other chocolate treats.

Chocolate was very good
Taffy I give a 1 star.
Sticks to the wrapper and just not an overall good taste.
Would return for other items.

Atmosphere: 4

Food: 1

Service: 5

Great service and delicious sweets!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Apple Fudge

The ice cream was exceptional; however, the pralines were unsatisfactory. After consuming two pralines, I remained unconvinced that pecans were used; the texture suggested walnuts, and they were excessively soft. I would not recommend them.

Atmosphere: 4

Food: 4

Service: 3

Awesome chocolates and candy apples

Atmosphere: 5

Food: 5

Service: 5

I don't eat ice cream very often, but I love the toasted coconut. Whenever I see Kilwins in destination cities, I can't resist stopping in. I was really looking forward to having some on this trip to Charleston. Unfortunately, when my party of seven entered the store at 9:05PM we were informed by 2 workers that they were "out of ice cream." We could see the tubs of ice cream in the freezer cases, but it appeared that they had already covered them, and just didn't want to be bothered to serve us. (Store hours posted as open til 10PM, so should have been another almost hour left for business.) You would think that ice cream for 7 people would have been a nice way to end the day, since the market area was so quiet, but I guess the employees just wanted to go home.

Service: 1

My wife and I just spent four days in downtown Charleston celebrating our first wedding anniversary, and we made a point to stop at Kilwins—we couldn’t resist! About six months ago, we discovered Kilwins while visiting Savannah, Georgia, near the riverboat cruise tours, and we instantly fell in love with their chocolate. Naturally, when we spotted a Kilwins here in Charleston, we had to go in.

We have a few go-to treats: the dark chocolate–covered Rice Krispie treat, a couple of dark chocolate–covered pretzels, and the dark chocolate–covered Oreo. If you’re a fellow chocolate lover, you’ll understand the draw—Kilwins really knows how to do chocolate right. They also have some pretty impressive fudge, but in my opinion, nothing compares to their chocolate creations.

If you or anyone in your family has a sweet tooth, definitely treat yourselves to a few of these goodies. They’re absolutely worth it—especially if you’re celebrating a special occasion like we were! We’ll be back for sure.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sea-Salt Caramel Fudge, Dark Coconut Tuttles, 9 Piece Truffle Assortment, Chocolate Fudge