Outback Steakhouse

Haven't been to Outback in a long time. Still pretty good. Atmosphere Needs an update though . Great service

Atmosphere: 4

Food: 5

Service: 5

Table we were at had a vent above that was blowing a little bit of cold air. When asked to be seated at another table the hostess had kind of an attitude. I asked nicely and didn’t appreciate the attitude. Food and service from our waiter was great.

Atmosphere: 1

Food: 4

Service: 4

My steak was not cooked medium. Sent it back and they microwave the steak and it was nasty. Ordered both steak no seasoning 1 had it. Took 18 minutes to get a server to take our order. I can say we are done eating at outback forever.

Atmosphere: 1

Food: 1

Service: 1

My family of 4 came here yesterday for lunch/dinner. We were seated and no one came to our table to get drink or food orders. Stayed for 15 minutes then left. We were seated in the middle of the restaurant, so you couldn't miss us. This is one of our favorite spots but we left disappointed in the staff. We told the manager/head hostess (not sure of her title) as we were leaving and she was apologetic. Still it's not good service.

Our server was great, but the food was cold and incorrect.

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Victoria's Filet Mignon & Lobster

Ordered takeout. Asked for the kids sirloin well done, it's was medium rare and tasted like it was refired. I ordered the Alice Springs chicken with a baked potato with everything, got a plain potato. Not even a butter pack. Same for the sweet potato, no butter or brown sugar. For the amount of money spend and the order not being what was paid for is outrageous.

Food: 2

Service: 2

Too cold indoors. Beautiful day out side. The waiter told us we could dine outdoors. The manager said it's not open. Steak was rare, asked for med well. Steak came out, after we had finished eating. It was also burned. French onion soup was delicious, server was great.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Alice Springs Chicken, French Onion Soup

Wednesday Feb 5th 2025. I ordered a half rack of ribs with a loaded potato. Got home and had asparagus. I don't like asparagus that why I ordered a loaded potato. This type of foolishness makes me mad. Can people read or not? They just give you what they want. I will not spend anymore money here again no time soon. This is the 3rd time my order has been messed up in the past 1.5 years. What's the problem???? Why bother calling the Manager? Now I have ribs without my potato 😡😡
Outback West Ashley

Atmosphere: 4

Service: 4

We went in last night. I slept on it before sharing, but it was a pretty overwhelmingly negative eating experience.
We were a party of two. 5minute wait to get sat- no biggie. Until you realize the wait is because the staff isn’t cleaning off tables until someone walks in the door and needs one. We spent the entirety of our time here surrounded by dirty tables covered in half-empty glasses and meal remnants.
Food was fine, but mostly because we were both too hungry by the time it came out to want to wait for it to be fixed. My husband’s medium-rare filet came out medium-well and mine was medium at one end and medium-rare at the other like it was cooked unevenly. The broccoli had a strange sour taste to it and the plates were splattered with grease around the edges making them messy to touch.
I would have said service was fine. We sat awhile before anyone came by, long enough that when our drink order was taken we went ahead and put in food as well. But at the end of the meal she came by to ask about desserts. When we declined, she scoffed and instead of taking our payment, went and chatted with another table for 15+ minutes. Nothing like being held hostage after a mediocre meal.
My husband suggested I take our baby to the car while he waited for the check so a neighboring table’s screaming kid didn’t wake her. Good plan. The three employees by the hostess stand wished me a good night as I was making my way out- nice right? Except every unoccupied table in the restaurant is filthy and they’re watching me struggle to maneuver a stroller through two sets of double doors without a move to assist.

I hope management reads this. These issues are all directly due to management not training and holding staff accountable. Why was the manager not helping clear tables? Keeping servers on task instead of hanging at the hostess stand? Checking food before it left the kitchen? Swinging by to make sure guests are doing well? Etc. There’s way too many great restaurants in Charleston- at the same price point, with better food, service, and cleanliness- for us to be returning.

Atmosphere: 1

Food: 2

Service: 2

Lots of iceberg on the salad , which I had with grilled salmon. It was merely okay.

Atmosphere: 2

Food: 3

Service: 3

Hard to mess up a baked potato. Was grey inside, not great service, dirty, dark. $70 lunch for awful food - ATGH!!

Atmosphere: 3

Food: 1

Service: 2

WORST EXPERIENCE EVER!!!!

ALthough I am a Fan of the OUTBACK Brand .. this weekend in Charleston was the worst ever. Greeters at the door where GREAT! HANNAH ,THE server did her best with what she had to work with. The manager on duty ,who never told her name even after u asked , definitely made the wrong career choice.
No matter what OUTBACK I visit I generally order the same , this time I didn't order the blooming onion . For her , we asked for a half rack baked potato ans salad, For me, Bloomin Chicken ,Sweet potatoe ans salad. With 2 waters. So I know how long it takes . Restaurant was lest that 1/3 capacity. It was about 6pm. I motice people coming in ans I noticed people leaving. Salads cam out after about 5 minutes. 3 tables around us where seated..2 tables that can 5-10 minutes after us receive there food. Hannah comes and apologize for the delay ans says she sees out food on the screen so it shouldn't be too much longer . 10 minutes later she comes to check on her and see we don't have food . Another server passes and I ask for a manager . At thus point I see Hannah ans the manager looking at me from a distance so I know they are aware I don't have food 45 minutes into my visit. A few minutes layer the manager comes ans just stares at me almost like she is waiting for me to apologize for interrupting her TV program. ALL SHE says is that the kitchen is backed up. Mind you ive been there 45 minutes ans when I arrived the place wasn't busy. I tell her I can't stay any longer and will pay for the sald but I'm leaving. She literally ROLLS HER eyes and walks away. No apologies. Hannah brings me a bill for $13.30.
I'm on the business and i know $13 is not worth this review nor loosing customes.
People skills are needed within the mgr staff along with knowing when to make things right for your guest . And nothing about this experience was RIGHT.

Been disappointed for years at the N.Chas location, so we gave Chs a try. Food is always under or over seasoned, for a steakhouse they really know how to ruin a steak consistently. If not for the gift card I got as a gift, I would never go here. Save gas, don't go. Only the Onion remains in good standing.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Bloomin' Onion

I’m so disappointed, went to enjoy a meal and my food which I requested well done was barely warm. I had to bring it home and finish cooking it. So I paid and left still hungry.

Atmosphere: 5

Food: 2

Service: 5

Outback is an amazing place with great servers and host. I will say one thing I noticed going there is the treatment of the workers my family has been going to outback for years and I have never seen any issues with sexual harassment. There have been times where I've been with my family and seen multiple older male workers touch the younger looking female workers inappropriately me and my family have all seen in it go on for the past couple of months and it hurts us to see that nothing is being done about it. This world should be a place where everyone feels safe but time after time it shows how workplaces like outback don't make the female workers feel safe.

Atmosphere: 1

Food: 4

Service: 4