It’s the dirtiest Panera I have ever been to. Horrible. Feels like the place hasn’t been cleaned for months.
Atmosphere: 1
Food: 3
Service: 2
Denise Boucher
I can’t believe how this Panera bread has gone downhill very dirty. I’ve been twice in the last couple of days tables filthy, bathroom without paper, towel towels, and the floors in the kitchen. You can see how dirty they are. I don’t think I wanna go back and that’s a shame. I love Panera bread.
Atmosphere: 1
Food: 4
Service: 4
Pamela Portwood
Grilled cheese was soggy mess french onion soup no flavor and out of everything
Atmosphere: 1
Food: 1
Service: 1
LeeAnn Estrada
30 minutes for 1 bagel, is unacceptable. I ordered 1 bagel and cream cheese through the app, the order was received at 8:07am, which said that I would be able to pick up at 8:16am, so I went in and not ready, I received another email at 8:19am that said that there are delays and they are working on it with no time frame to pick up. I finally received an email at 8:28am that said my order was ready. I work in the same building so I walked over and my order was not in the pick up area. I looked around there was one person at the register helping 1 person and 2 people behind the other counter making food. NO ONE would look in my direction for a request for my food. Another gentleman walked in and we kept looking around hoping to make eye contact with someone and no such luck. After about 5 minutes I decided no one was looking our way and I called the cafe on my cell phone. Finally someone came to answer the phone and I was able to ask for my order. I would come to this location because I also work in the same building, but this is just ridiculous. The customer service has been terrible for years and it is not getting any better. No longer coming here even if for convenience.
Atmosphere: 1
Food: 3
Service: 1
omar ahmad
The cashier was very rude and unprofessional, bought a couple of sandwiches they were ok but definitely not coming to this location again in my life! Spent $37 and $3 tip, if I knew they will be rude I wouldn’t have given tip at all.
Atmosphere: 1
Food: 2
Service: 1
Shelton Milner
Always a great meal & service. Great manager & staff. Dining areas need cleaning &/or updating.
Atmosphere: 4
Food: 5
Service: 5
Oscar Witte
Very poorly managed, out of several items, none of the tables cleared in the lobby, and the coffee/ beverage bars were not stocked and filthy.
Atmosphere: 2
Food: 1
Service: 2
Jamie Gillette
This place is gross. Looks like nothing in the front of house is cleaned or repaired. If the managers or employees don’t care, then I can only imagine the cleanliness of prep areas
Atmosphere: 1
Food: 4
Service: 4
Alan Cole
First time in. Young man standing behind the register wearing a mask on his mouth only. We walked up to place an order, and the young man just stares at us, no greeting not even a word. We order food. The young man has a couple questions and all we hear is low volume mumbling behind a mask. I had to ask him to repeat himself four times. I have owned small businesses for 40 years and am a professional business consultant. The manager who put this individual in a position to where he is the front facing, first contact of guests coming into the restaurant, should be fired.
Atmosphere: 1
Food: 2
Service: 1
Chris LoGiudice
I’ve been here three times and will not be coming back. The first time they didn’t have any soup and I waited 45 mins for one sandwich, I was the only person in the restaurant. The second time I came back it was dirty and there were chairs on tables 4 hours before close, as well as no chicken noodle soup. This time there are no drinks or soup.
I love going to Panera Bread. I make a point of always visiting if I can, at least once on my trips to the US. I had a grilled cheese sandwich with tomato and it's easily the best one of all.
Vegetarian options: Although the grilled cheese sandwich doesn't include tomato, they added it for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
L Y
The trashiest panera, gave me half baked sandwich with cold chicken. 0/5
beth inabinet
Went here with my kids this week, and if they were not so h-angry, I would have walked out as soon as we walked in. This place is extremely dirty. Dining area, was filthy; from table, to walls, chairs, and floors. Walls and decor had dust and oil marks all over. Every table was dirty. Went to bathroom, 1st stall no toilet paper, so went to other stall to get some, that was covered with old urine. Tried to wash hands, there was no soap or paper towels. Staff is unfriendly and disconnected. Will not go back.
Atmosphere: 1
Food: 3
Service: 2
Parker
Panera Bread has gone downhill. Came in on a Sunday and it was just a disaster. Every single associate had one head phone in except the manager. The manager I can't remember her name but was very friendly. Came in 11/24 around noon. The young manager was doing her best but she needed another manager and some better associates. The cashier was literally on his phone picking a new song to listen to in his headphone while taking our order. Shout out to the manager though. She was busting tail. Other associates just terrible. Maybe if they take out their headphone they can concentrate and make the orders the correct way.
Atmosphere: 1
Food: 2
Service: 1
Dana L
Got a couple of orders wrong
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Turkey Sandwich with Avocado, Broccoli Cheddar Soup, Caesar Salad
It’s the dirtiest Panera I have ever been to. Horrible. Feels like the place hasn’t been cleaned for months.
Atmosphere: 1
Food: 3
Service: 2
I can’t believe how this Panera bread has gone downhill very dirty.
I’ve been twice in the last couple of days tables filthy, bathroom without paper, towel towels, and the floors in the kitchen. You can see how dirty they are. I don’t think I wanna go back and that’s a shame. I love Panera bread.
Atmosphere: 1
Food: 4
Service: 4
Grilled cheese was soggy mess french onion soup no flavor and out of everything
Atmosphere: 1
Food: 1
Service: 1
30 minutes for 1 bagel, is unacceptable. I ordered 1 bagel and cream cheese through the app, the order was received at 8:07am, which said that I would be able to pick up at 8:16am, so I went in and not ready, I received another email at 8:19am that said that there are delays and they are working on it with no time frame to pick up. I finally received an email at 8:28am that said my order was ready. I work in the same building so I walked over and my order was not in the pick up area. I looked around there was one person at the register helping 1 person and 2 people behind the other counter making food. NO ONE would look in my direction for a request for my food. Another gentleman walked in and we kept looking around hoping to make eye contact with someone and no such luck. After about 5 minutes I decided no one was looking our way and I called the cafe on my cell phone. Finally someone came to answer the phone and I was able to ask for my order. I would come to this location because I also work in the same building, but this is just ridiculous. The customer service has been terrible for years and it is not getting any better. No longer coming here even if for convenience.
Atmosphere: 1
Food: 3
Service: 1
The cashier was very rude and unprofessional, bought a couple of sandwiches they were ok but definitely not coming to this location again in my life!
Spent $37 and $3 tip, if I knew they will be rude I wouldn’t have given tip at all.
Atmosphere: 1
Food: 2
Service: 1
Always a great meal & service. Great manager & staff. Dining areas need cleaning &/or updating.
Atmosphere: 4
Food: 5
Service: 5
Very poorly managed, out of several items, none of the tables cleared in the lobby, and the coffee/ beverage bars were not stocked and filthy.
Atmosphere: 2
Food: 1
Service: 2
This place is gross. Looks like nothing in the front of house is cleaned or repaired. If the managers or employees don’t care, then I can only imagine the cleanliness of prep areas
Atmosphere: 1
Food: 4
Service: 4
First time in. Young man standing behind the register wearing a mask on his mouth only. We walked up to place an order, and the young man just stares at us, no greeting not even a word. We order food. The young man has a couple questions and all we hear is low volume mumbling behind a mask. I had to ask him to repeat himself four times. I have owned small businesses for 40 years and am a professional business consultant. The manager who put this individual in a position to where he is the front facing, first contact of guests coming into the restaurant, should be fired.
Atmosphere: 1
Food: 2
Service: 1
I’ve been here three times and will not be coming back. The first time they didn’t have any soup and I waited 45 mins for one sandwich, I was the only person in the restaurant. The second time I came back it was dirty and there were chairs on tables 4 hours before close, as well as no chicken noodle soup. This time there are no drinks or soup.
Restaurantji Recommends
I love going to Panera Bread. I make a point of always visiting if I can, at least once on my trips to the US. I had a grilled cheese sandwich with tomato and it's easily the best one of all.
Vegetarian options: Although the grilled cheese sandwich doesn't include tomato, they added it for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
The trashiest panera, gave me half baked sandwich with cold chicken. 0/5
Went here with my kids this week, and if they were not so h-angry, I would have walked out as soon as we walked in. This place is extremely dirty.
Dining area, was filthy; from table, to walls, chairs, and floors.
Walls and decor had dust and oil marks all over. Every table was dirty.
Went to bathroom, 1st stall no toilet paper, so went to other stall to get some, that was covered with old urine. Tried to wash hands, there was no soap or paper towels.
Staff is unfriendly and disconnected.
Will not go back.
Atmosphere: 1
Food: 3
Service: 2
Panera Bread has gone downhill. Came in on a Sunday and it was just a disaster. Every single associate had one head phone in except the manager. The manager I can't remember her name but was very friendly. Came in 11/24 around noon. The young manager was doing her best but she needed another manager and some better associates. The cashier was literally on his phone picking a new song to listen to in his headphone while taking our order. Shout out to the manager though. She was busting tail. Other associates just terrible. Maybe if they take out their headphone they can concentrate and make the orders the correct way.
Atmosphere: 1
Food: 2
Service: 1
Got a couple of orders wrong
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Turkey Sandwich with Avocado, Broccoli Cheddar Soup, Caesar Salad
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