Ordered almost $50 for my family and I. We didn’t even get half the items we actually ordered. Called the store and the manager allegedly can’t (won’t) attempt to work towards a resolution until tomorrow. Called corporate instead and got a refund on the missing items in 5 minutes. Completely unprofessional, incompetent, and lazy management here.
Atmosphere: 1
Food: 1
Service: 1
Spirited Allison
Spent over 30$ for two small cups of soup, with two sad soggy grilled cheese that fit in my hand and two pieces of bread loaf. Have tried ordering from this Panera over the years, they consistently have not gotten my order right and have been a total let down in quality control. They do not care about your take out order, the only decent sandwich I have ever gotten was an accidental dine-in order; when they know you will come back up to them if it is done poorly. Save your money if you want quality, spend it elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Dani Lamphier
Love the unlimited drinks!!
Atmosphere: 5
Food: 5
Service: 5
Carla Nelson
It was so cold inside the restaurant that our “hot” food cooled on the way to our table.
Atmosphere: 1
Food: 2
Service: 2
Nicholas Frankel
Its a good location, temperature is a little cold inside, temp might be controlled by corporate possibly.
Atmosphere: 5
Food: 5
Service: 5
Charleston Roofcare
Ordered made simple👍
Stacey Strickland
The background music is too loud. Makes it difficult to have a conversation over it. I meet regularly to discuss things. We may have move elsewhere to hear each other.
Marcia Rodgers
I bought chicken salad half sandwich and Mac and cheese , 1/2 if sandwich was $9 and a joke had half of spoon of chicken salad , Mac and cheese $9 also , was almost empty the container, I felt I had someone’s left overs , absolutely horrible , for $20, I should had gone to Mac Donald’s , I’m in shock of how horrible and ridiculous those portions and food presentation was , I will never be coming back there
Food: 1
Zahra Hajiaghamohseni
Tariq, Kaiya, and Raheem are all amazing! They patiently all worked together to help get some Panera gift cards loaded. Super nice team!
Atmosphere: 5
Food: 5
Service: 5
L. Martin Fletes
This store needs leadership. It’s 9am and the floor is sticky and the counters, tables and floors need cleaning. The staff have a very pleasant demeanor. I believe that this store could be amazing with the right leadership. The Asiago bagels are not bagels…
My husband and I ordered Uber eats soup from this Panera because we had a terrible virus and didn’t feel like cooking. They bagged and sent an entirely wrong order. We ordered two bowls of French onion soup and got a greasy sandwich and cup of broccoli cheddar soup. I will not go back to this restaurant if it was the last one in West Ashley.
Food: 1
Service: 1
Grant Grant
The food lacks freshness and they are scarce on ingredients with special promotion menu items. The staff doesn't provide customer service.
Food: 1
Service: 1
Andrei Kouhan
It’s the dirtiest Panera I have ever been to. Horrible. Feels like the place hasn’t been cleaned for months.
Ordered almost $50 for my family and I. We didn’t even get half the items we actually ordered. Called the store and the manager allegedly can’t (won’t) attempt to work towards a resolution until tomorrow. Called corporate instead and got a refund on the missing items in 5 minutes. Completely unprofessional, incompetent, and lazy management here.
Atmosphere: 1
Food: 1
Service: 1
Spent over 30$ for two small cups of soup, with two sad soggy grilled cheese that fit in my hand and two pieces of bread loaf. Have tried ordering from this Panera over the years, they consistently have not gotten my order right and have been a total let down in quality control. They do not care about your take out order, the only decent sandwich I have ever gotten was an accidental dine-in order; when they know you will come back up to them if it is done poorly. Save your money if you want quality, spend it elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Love the unlimited drinks!!
Atmosphere: 5
Food: 5
Service: 5
It was so cold inside the restaurant that our “hot” food cooled on the way to our table.
Atmosphere: 1
Food: 2
Service: 2
Its a good location, temperature is a little cold inside, temp might be controlled by corporate possibly.
Atmosphere: 5
Food: 5
Service: 5
Ordered made simple👍
The background music is too loud. Makes it difficult to have a conversation over it. I meet regularly to discuss things. We may have move elsewhere to hear each other.
I bought chicken salad half sandwich and Mac and cheese , 1/2 if sandwich was $9 and a joke had half of spoon of chicken salad , Mac and cheese $9 also , was almost empty the container, I felt I had someone’s left overs , absolutely horrible , for $20, I should had gone to Mac Donald’s , I’m in shock of how horrible and ridiculous those portions and food presentation was , I will never be coming back there
Food: 1
Tariq, Kaiya, and Raheem are all amazing! They patiently all worked together to help get some Panera gift cards loaded. Super nice team!
Atmosphere: 5
Food: 5
Service: 5
This store needs leadership.
It’s 9am and the floor is sticky and the counters, tables and floors need cleaning. The staff have a very pleasant demeanor. I believe that this store could be amazing with the right leadership. The Asiago bagels are not bagels…
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Food was good.
Atmosphere: 4
Food: 4
Service: 4
A bit pricey
Atmosphere: 3
Food: 4
Service: 3
My husband and I ordered Uber eats soup from this Panera because we had a terrible virus and didn’t feel like cooking. They bagged and sent an entirely wrong order. We ordered two bowls of French onion soup and got a greasy sandwich and cup of broccoli cheddar soup. I will not go back to this restaurant if it was the last one in West Ashley.
Food: 1
Service: 1
The food lacks freshness and they are scarce on ingredients with special promotion menu items. The staff doesn't provide customer service.
Food: 1
Service: 1
It’s the dirtiest Panera I have ever been to. Horrible. Feels like the place hasn’t been cleaned for months.
Atmosphere: 1
Food: 3
Service: 2
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