ABSOLUTELY TERRIBLE. Will never order from Papa John’s again. No way to track your order if you call it in. It’s been two hours and the call center doesn’t answer unless you’re placing an order. Transfer you for complaints/questions and it hangs up. Plus there’s no way to talk to the actual store.
Grant “Granted Honestly” Grant
No one wears on any gloves and service is poor. The staff looks like the high school dropouts with no signs of succeeding in life.
Atmosphere: 1
Food: 1
Service: 1
2’ Rs
Horrible service simply asked for napkins, and plates guy answers with an attitude and also hung up in my face.
Atmosphere: 1
Food: 1
Service: 1
Matthew Reed
You were closed when you were supposed to be open. Turn off the apps next time.
Sheri Edwards
Visiting from out of town and had a great experience with delivery. Pizza was great! Richard took my order over the phone and was very friendly and polite. Thank you, Richard!
Food: 5
Service: 5
LyfeFit llc Alex Bonds
I am appalled by the environment and services and lack of cleanliness. The staff was joking then arguing when I entered. No one treated me at first . First my order was said to be gone already The staff handing my food had no gloves or protection, talking and laughing over the pizza as she began to she cut it. The manager began yelling at the staff and still never acknowledged me. I left without my dinner.
Atmosphere: 1
Food: 1
Service: 1
Your name Here
You can get some good deals from time to time. If you’re wondering, they don’t sell hamburgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Liu Hong Ying
Ordered takeout for 2x Garden Veggie Papa Bowls (1 with chicken added on) and they tasted so hearty and amazing! Had no issues with the service at all and we were fine with the slight wait as the bowls were baked fresh upon our order. Basically tasted like baked pizza but without the dough so it was easier for us to digest. Was extremely delicious, flavorful and filling – all for a very reasonable price. Would definitely be back soon for more again!
Vegetarian options: Vegetarian options available, including the Garden Veggie Papa Bowl we ordered which tasted amazing.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Land
Careful when ordering! If it’s a 3rd party delivering(DoorDash). They have been told to just leave it. Whenever the driver can’t find the address. I’ve had a door dash driver told to leave it at a different spot when she tried calling the store. Luckily, I had caught her and that what she had told me. That means someone else could get your pizza if you’re not careful.
Atmosphere: 2
Food: 4
Service: 2
Kimberly Pedro
I wish I would’ve known that this company uses DoorDash. I would’ve never ordered my daddy’s pizza from here if I knew. So, because of DoorDash, I’m giving them 1 stars. The dudes working in the store were nice, fast, and just as confused as I was when I brought back my pizzas. I was on vacation with my family and we ordered these pizzas. I called and placed the order at 6:43 pm. The guys said 30 to 35 mins. I said ok. I waited an hour and called back and the guy said it had been delivered. I said it has not. He checked and he said well here it says it’s been marked delivered. I told him that my daddy has been having issues with his heart and hadn’t eaten all and wanted his pizza. He said he would remake it and send it out STAT. We waited another hour and an extra 30 mins. We walk to the lobby and they finally tell us the pizza is here. I open the boxes and find this. 2 pieces are missing out of the first boxes. So, I close all 4 boxes and take them to the business. I show the manager of the night. He agrees this is horrible. Makes 2 MORE PIZZAS. While we are talking a DoorDasher walks in. I ask if she was the one who ate my pizza and she looked at me and said no, if you were to have gotten something from me it wouldn’t have arrived like that. So, she grabs another delivery and walks out. My mama is in the car and sees the girl just dying laughing as the girl gets into her car. We get our pizzas and fly back to the hotel to feed our kids and poor daddy. I get to the Hilton and ask the front desk was the delivery driver a girl and she said yes. I then stated what clothes she had on and asked the front and she described to me exactly what the driver was wearing. It was the lady I had seen in the papa johns. I will never use another papa johns until they stop using DoorDash.
I want to thank the ignorant rude, cashier, that doesn't know the difference between parking and idling. Due to your aggressive behavior when I came into to pick up my order, my wife and I canceled our pizza and went to Bakers Bar instead. We had a great time with an amazing pizza and great customer service. Had it not been for you giving us the finger and trying to take out your bad day and hatred for your job on us we would have been stuck with a horrible pizza, as I am sure you put the same passion into your pizza making as you do your customer service. There are to many local places that to give your money to a store being run by a clown like this.
Atmosphere: 1
Food: 1
Service: 1
Rob Woodrow
Ordered via phone, over an hour past the delivery time and nothing…. Tried calling numerous times to check the order and the line just cuts out constantly, so we’re left paying for a pizza that doesn’t arrive or a pizza store that doesn’t answer the phone… $40 dollars down and nothing to show for it.
Atmosphere: 1
Food: 1
Service: 1
Mechelle Holland
The best
Atmosphere: 5
Food: 5
Service: 5
Meredith Shaw
I ordered delivery on 8/30 and never received it. I called the store and someone answered and had the order sent out again. When I finally received my order I didn’t get the wings that I paid for. So I proceeded to call the store back and got no answer, instead was sent to voicemail and the voicemail isn’t even set up. I tried calling the next morning (today) and still getting sent to voicemail. My pizza was fine but I just want a refund for the wings I never received.
Food: 4
Service: 1
lindsay david
Now I know why I haven't had Papa Johns since college. Food is decent but service is terrible. Waited almost an hour for pick-up and when I called to inquired was patched through to a number that no one answers and goes to a "voicemail that has not been set up"
ABSOLUTELY TERRIBLE. Will never order from Papa John’s again. No way to track your order if you call it in. It’s been two hours and the call center doesn’t answer unless you’re placing an order. Transfer you for complaints/questions and it hangs up. Plus there’s no way to talk to the actual store.
No one wears on any gloves and service is poor. The staff looks like the high school dropouts with no signs of succeeding in life.
Atmosphere: 1
Food: 1
Service: 1
Horrible service simply asked for napkins, and plates guy answers with an attitude and also hung up in my face.
Atmosphere: 1
Food: 1
Service: 1
You were closed when you were supposed to be open. Turn off the apps next time.
Visiting from out of town and had a great experience with delivery. Pizza was great! Richard took my order over the phone and was very friendly and polite. Thank you, Richard!
Food: 5
Service: 5
I am appalled by the environment and services and lack of cleanliness. The staff was joking then arguing when I entered. No one treated me at first . First my order was said to be gone already The staff handing my food had no gloves or protection, talking and laughing over the pizza as she began to she cut it. The manager began yelling at the staff and still never acknowledged me. I left without my dinner.
Atmosphere: 1
Food: 1
Service: 1
You can get some good deals from time to time. If you’re wondering, they don’t sell hamburgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ordered takeout for 2x Garden Veggie Papa Bowls (1 with chicken added on) and they tasted so hearty and amazing! Had no issues with the service at all and we were fine with the slight wait as the bowls were baked fresh upon our order. Basically tasted like baked pizza but without the dough so it was easier for us to digest. Was extremely delicious, flavorful and filling – all for a very reasonable price. Would definitely be back soon for more again!
Vegetarian options: Vegetarian options available, including the Garden Veggie Papa Bowl we ordered which tasted amazing.
Atmosphere: 5
Food: 5
Service: 5
Careful when ordering! If it’s a 3rd party delivering(DoorDash). They have been told to just leave it. Whenever the driver can’t find the address. I’ve had a door dash driver told to leave it at a different spot when she tried calling the store. Luckily, I had caught her and that what she had told me. That means someone else could get your pizza if you’re not careful.
Atmosphere: 2
Food: 4
Service: 2
I wish I would’ve known that this company uses DoorDash. I would’ve never ordered my daddy’s pizza from here if I knew. So, because of DoorDash, I’m giving them 1 stars. The dudes working in the store were nice, fast, and just as confused as I was when I brought back my pizzas. I was on vacation with my family and we ordered these pizzas. I called and placed the order at 6:43 pm. The guys said 30 to 35 mins. I said ok. I waited an hour and called back and the guy said it had been delivered. I said it has not. He checked and he said well here it says it’s been marked delivered. I told him that my daddy has been having issues with his heart and hadn’t eaten all and wanted his pizza. He said he would remake it and send it out STAT. We waited another hour and an extra 30 mins. We walk to the lobby and they finally tell us the pizza is here. I open the boxes and find this. 2 pieces are missing out of the first boxes. So, I close all 4 boxes and take them to the business. I show the manager of the night. He agrees this is horrible. Makes 2 MORE PIZZAS. While we are talking a DoorDasher walks in. I ask if she was the one who ate my pizza and she looked at me and said no, if you were to have gotten something from me it wouldn’t have arrived like that. So, she grabs another delivery and walks out. My mama is in the car and sees the girl just dying laughing as the girl gets into her car. We get our pizzas and fly back to the hotel to feed our kids and poor daddy. I get to the Hilton and ask the front desk was the delivery driver a girl and she said yes. I then stated what clothes she had on and asked the front and she described to me exactly what the driver was wearing. It was the lady I had seen in the papa johns. I will never use another papa johns until they stop using DoorDash.
Restaurantji Recommends
I want to thank the ignorant rude, cashier, that doesn't know the difference between parking and idling. Due to your aggressive behavior when I came into to pick up my order, my wife and I canceled our pizza and went to Bakers Bar instead. We had a great time with an amazing pizza and great customer service. Had it not been for you giving us the finger and trying to take out your bad day and hatred for your job on us we would have been stuck with a horrible pizza, as I am sure you put the same passion into your pizza making as you do your customer service. There are to many local places that to give your money to a store being run by a clown like this.
Atmosphere: 1
Food: 1
Service: 1
Ordered via phone, over an hour past the delivery time and nothing…. Tried calling numerous times to check the order and the line just cuts out constantly, so we’re left paying for a pizza that doesn’t arrive or a pizza store that doesn’t answer the phone… $40 dollars down and nothing to show for it.
Atmosphere: 1
Food: 1
Service: 1
The best
Atmosphere: 5
Food: 5
Service: 5
I ordered delivery on 8/30 and never received it. I called the store and someone answered and had the order sent out again. When I finally received my order I didn’t get the wings that I paid for. So I proceeded to call the store back and got no answer, instead was sent to voicemail and the voicemail isn’t even set up. I tried calling the next morning (today) and still getting sent to voicemail. My pizza was fine but I just want a refund for the wings I never received.
Food: 4
Service: 1
Now I know why I haven't had Papa Johns since college. Food is decent but service is terrible. Waited almost an hour for pick-up and when I called to inquired was patched through to a number that no one answers and goes to a "voicemail that has not been set up"
Atmosphere: 1
Food: 3
Service: 1
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