The two cars in front of me just pulled off from the drive through ordering screen. I get up to the window and say hello ~6 times over the span of 3 minutes before anyone responds. Granted, have already been sitting there waiting on the other two cars to not get spoken too for about 10 minutes. They say they don't have any foot long coneys. We sit at the window after paying for another 15 minutes or so before finally receiving our food. I doubt the whole restaurant is out of foot long coneys, the workers most likely just didn't prepare properly. Just hoping management sees this and takes appropriate action because this normally doesn't happen at this sonic. I come about once per week around this same time. Laziness is a disease.
Atmosphere: 1
Food: 1
Service: 1
D Footman
We ordered the footlong hot dogs combo, sat in the drive-in and ate it. The food, atmosphere was hot & good. The ginger ale drink was a little weak.
Atmosphere: 5
Food: 4
Service: 5
josie
i’ve had 2 dasher attempt to pick up an order for the past HOUR. after waiting and talking with the second dasher i attempted to call to see what was happening. the manager here has such an attitude and extremely rude. will hang up on you. she turned off the red button so they wouldn’t be bothered when my dasher attempted to pick up my order from a different stall since they wouldn’t go out to here where she first parked.
Atmosphere: 1
Food: 1
Service: 1
Harley Girl
This is the absolute worst place I have been to. We went thru the drive thru waited over 40 mins. No one showed up or bother to communicate to take our order. You might as well be non existent !!! People were leaving left & right with no service ….. Pitiful for certain.
Logan Eugenes22
Fair experience a bit pricey.
Logan Johnson
Quite literally the worst sonic i've ever gone to. Order is completely wrong every other time, missing items everytime. Night crew couldn't care less and will make you the smallest tiniest portion they can. Food has been cold as its handed to me multiple times.
Kait Hankins
The best sonic around! Staff is very friendly and food comes out piping hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Jeremy Martin
Just intolerably slow. 40 minutes to get through drive thru with just a half dozen cars in it.
John Melville
I had a very negative experience here. The server could not seem to understand that I had already ordered and paid online. They just turned off my screen and ignored me for about 20 minutes. I suspect that the fact that I am physically disabled may have had something to do with it. Eventually I parked my car in front of their drive-thru window and then they acknowledge that they actually did have my order and gave me the food that I had paid for.
Atmosphere: 1
Food: 4
Service: 1
Celestina Davis
Janet, at the Shelby ct restaurant, was the person who delivered my food to me. She is very kind and bubbly. Turned my terrible morning into a better day. Her cheerful and warm welcome was very refreshing. Thank you Janet! I hope you have a wonderful day!
What used to be a cornerstone of the West Ashley community has sadly fallen into disrepair. I don't blame the employees all that much because they aren't hiring enough help to keep up with demand, and they probably aren't paying too well either. Sat there for 45 minutes waiting on a shake only to get a completely melted mess, and sent it back for a new one. The only upside was that the lone employee running orders was kind and courteous despite being clearly overwhelmed by a parking lot full of vehicles. Would avoid this location if possible.
Atmosphere: 4
Food: 3
Service: 1
Josiah Williamson
This was a nightmare! I go here a good bit with my friends. Until the boards you order on decided to completely stop working. We Waited 115 mins just for the red button to work and for us to put our order in. After waiting for like 20 mins we were told “hold on a sec” then waited for another 40 mins! When we finally ordered my friend biked over to the Zaxbys right next to us and got a cookie and came back before we even had gotten our food! fix the boards ones red button doesn’t work and is really messed up the other board’s touch screen Doestn’t even work! After like 30 minutes of wait the waiter asked us if we were ordering and we said “No our board isnt working” and they said “Ohhh well” ! What the heck!? Ya’ll already are known for being shady and your food is kinda overpriced sometimes. Fix these! Become better. I’m going to give Zaxbys 5 stars since yall were soooooooooooooooooo bad! Yall have bad reviews for a reason. All in all about 2 hrs there!
Atmosphere: 1
Food: 3
Service: 1
Erica Menz
Went to this store and got told my payment didn’t go through at the kiosk so they took it back and when they came back they said they made a mistake and it did go through. Didn’t things anything of it until the next day I check my bank statements and my card had been used at that location four different times over two days all different amounts totaling around 70 dollars that I didn’t spend. I don’t know if the cashier cloned it or the kiosk did but I would be alert if you come to this sonic location.
Holly Martin
This Sonic used to be decent but it has drastically gone downhill the last few years. They get your order wrong after you wait forever & then they're rude if you want them to correct it. They are always short-staffed which I would imagine is due to the store manager who is extremely rude.....after waiting for 15 minutes for my order, it was wrong, pushed the button to tell them & after waiting another half an hour, I caught her walking by, told her the wait was ridiculous & she cussed me out in front of several other customers.
Atmosphere: 1
Food: 1
Service: 1
Helena Meloy
josh is my absolute favorite. he is always so happy and excited to see everyone and is genuinely one of the best people.
The two cars in front of me just pulled off from the drive through ordering screen. I get up to the window and say hello ~6 times over the span of 3 minutes before anyone responds. Granted, have already been sitting there waiting on the other two cars to not get spoken too for about 10 minutes. They say they don't have any foot long coneys. We sit at the window after paying for another 15 minutes or so before finally receiving our food. I doubt the whole restaurant is out of foot long coneys, the workers most likely just didn't prepare properly. Just hoping management sees this and takes appropriate action because this normally doesn't happen at this sonic. I come about once per week around this same time. Laziness is a disease.
Atmosphere: 1
Food: 1
Service: 1
We ordered the footlong hot dogs combo, sat in the drive-in and ate it. The food, atmosphere was hot & good. The ginger ale drink was a little weak.
Atmosphere: 5
Food: 4
Service: 5
i’ve had 2 dasher attempt to pick up an order for the past HOUR. after waiting and talking with the second dasher i attempted to call to see what was happening. the manager here has such an attitude and extremely rude. will hang up on you. she turned off the red button so they wouldn’t be bothered when my dasher attempted to pick up my order from a different stall since they wouldn’t go out to here where she first parked.
Atmosphere: 1
Food: 1
Service: 1
This is the absolute worst place I have been to. We went thru the drive thru waited over 40 mins. No one showed up or bother to communicate to take our order. You might as well be non existent !!! People were leaving left & right with no service ….. Pitiful for certain.
Fair experience a bit pricey.
Quite literally the worst sonic i've ever gone to. Order is completely wrong every other time, missing items everytime. Night crew couldn't care less and will make you the smallest tiniest portion they can. Food has been cold as its handed to me multiple times.
The best sonic around! Staff is very friendly and food comes out piping hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Just intolerably slow. 40 minutes to get through drive thru with just a half dozen cars in it.
I had a very negative experience here. The server could not seem to understand that I had already ordered and paid online. They just turned off my screen and ignored me for about 20 minutes. I suspect that the fact that I am physically disabled may have had something to do with it. Eventually I parked my car in front of their drive-thru window and then they acknowledge that they actually did have my order and gave me the food that I had paid for.
Atmosphere: 1
Food: 4
Service: 1
Janet, at the Shelby ct restaurant, was the person who delivered my food to me. She is very kind and bubbly. Turned my terrible morning into a better day. Her cheerful and warm welcome was very refreshing. Thank you Janet! I hope you have a wonderful day!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
What used to be a cornerstone of the West Ashley community has sadly fallen into disrepair. I don't blame the employees all that much because they aren't hiring enough help to keep up with demand, and they probably aren't paying too well either. Sat there for 45 minutes waiting on a shake only to get a completely melted mess, and sent it back for a new one. The only upside was that the lone employee running orders was kind and courteous despite being clearly overwhelmed by a parking lot full of vehicles. Would avoid this location if possible.
Atmosphere: 4
Food: 3
Service: 1
This was a nightmare! I go here a good bit with my friends. Until the boards you order on decided to completely stop working. We Waited 115 mins just for the red button to work and for us to put our order in. After waiting for like 20 mins we were told “hold on a sec” then waited for another 40 mins! When we finally ordered my friend biked over to the Zaxbys right next to us and got a cookie and came back before we even had gotten our food! fix the boards ones red button doesn’t work and is really messed up the other board’s touch screen Doestn’t even work! After like 30 minutes of wait the waiter asked us if we were ordering and we said “No our board isnt working” and they said “Ohhh well” ! What the heck!? Ya’ll already are known for being shady and your food is kinda overpriced sometimes. Fix these! Become better. I’m going to give Zaxbys 5 stars since yall were soooooooooooooooooo bad! Yall have bad reviews for a reason. All in all about 2 hrs there!
Atmosphere: 1
Food: 3
Service: 1
Went to this store and got told my payment didn’t go through at the kiosk so they took it back and when they came back they said they made a mistake and it did go through. Didn’t things anything of it until the next day I check my bank statements and my card had been used at that location four different times over two days all different amounts totaling around 70 dollars that I didn’t spend. I don’t know if the cashier cloned it or the kiosk did but I would be alert if you come to this sonic location.
This Sonic used to be decent but it has drastically gone downhill the last few years. They get your order wrong after you wait forever & then they're rude if you want them to correct it. They are always short-staffed which I would imagine is due to the store manager who is extremely rude.....after waiting for 15 minutes for my order, it was wrong, pushed the button to tell them & after waiting another half an hour, I caught her walking by, told her the wait was ridiculous & she cussed me out in front of several other customers.
Atmosphere: 1
Food: 1
Service: 1
josh is my absolute favorite. he is always so happy and excited to see everyone and is genuinely one of the best people.
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