Starbucks
41 Grand Oaks Blvd, Charleston
(843) 279-5364
Recent Reviews
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they tell their employees not to give people water…
Atmosphere: 1
Food: 1
Service: 1
The music is SO LOUD in here, to the point of being extremely distracting even with noise-cancelling headphones on. A little background music makes sense, but employees seem hesitant to turn music down the dance-music even when politely asked (which Starbucks apparently has as a corporate policy). I used to do work/meet ups with friends in here all the time (of course while buying drinks/giving the barista tips). Starbucks is supposed to be a 'third place,' but this is hostile to paying customers. I have since talked with others who felt the same. After reaching out to the manager about this by email, I haven't heard back at all. Not going back here again. It's funny, other starbucks locations in SC don't seem to do this.
Atmosphere: 1
Busy, but very fast considering the volume they are dealing with.
Atmosphere: 5
Food: 5
Service: 5
Excellent service
Atmosphere: 5
Food: 4
Service: 5
Great drinks and customer service 👌
Atmosphere: 5
Service: 5
Super nice workers and good drinks!
Atmosphere: 5
Food: 5
Service: 5
Our Baristas (Bees Ferry location) are always friendly and polite. They make us feel very welcome. The place is clean and always have what we enjoy most in stock.
Atmosphere: 5
Food: 5
Service: 5
Coffee treat!!! Always delicious
Atmosphere: 5
Food: 5
Service: 5
I had a mobile order, and went through the drive thru to pick it up. i stretched my whole arm out the window when the lady handing me my food goes “i’m going to need some help, i'm 8 months pregnant” in a rude tone….basically saying that i’m going to have to stretch my arm out even more than i’m able (which i did, even though it physically hurt me to do being that I was 30 weeks pregnant myself!! she didn’t even make an effort to meet me with what i ordered. i would recommend they place her in another position in the store where she can perform her duty without straining herself, so she’s not projecting on other people who are ALSO pregnant. I usually come to this starbucks, but that was very rude and uncalled for that I don’t know if I want to go back if i’m going to be treated that way.
I really don’t get what so hard to get an order straight. Like it’s simple. You even have a recipe book!
Restaurantji Recommends
Good food but the pregnant lady in the window instead of being understanding I accidentally pulled to far from the window she said I’m 8 months pregnant very rudely like I’m supposed to know your pregnant and scoffed at me and was very rude!
This place has gone way down hill. Absolutely rude employees with no customer service skills. Literally had one roll her eyes at me when I asked for a straw. Do better, y’all.
Always same test on my Hot cappuccino!!!
Ordered at 1:34, marked my order completed and at the pickup order by 1:43. Didn’t get my actual order until 1:56 only because I had to ask for it. It was literally just a brewed tea and banana bread. Then when I asked about my order, asked me if I picked up my food, I said I picked up nothing because I didn’t receive nothing. Once my order was created, no apology, no nothing. People that arrived after me were served first. I understand places get busy but there was a dead moment during services and I still didn’t get asked what I was waiting on. I received no apology, no nothing, my food was just slid across the counter to me with attitude.
Fairly typical Starbucks, with the exception of the fact that this one is much bigger inside than most these days.
Atmosphere: 5
Food: 5
Service: 5
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