I was very disappointed on my visit on 3/8/25..been going to the Fudgery since 1983 and have not been in the last 11 years because I moved. Always got the walnut maple fudge..and on the this day it was awful!! It had a burnt flavor, the texture was course instead of creamy like it use to be. It has always been a light cream colored fudge but this was the color of a dark brown …it was awful! I would not complain if this fudge was a 2-$3 fudge but that dang slab was $13! They use to sell it by either half a pound or a pound.. now you can only get a pound. I was so displeased. I sent a complaint to main office and got no response!
Z P D
I loved the posters and the fudge / ice cream. The frozen lemonade had no sugar and is bitter which made it taste horrible. We definitely got the vibe from the server that they just wanted to close for the night even though it was hours before closing.
Atmosphere: 3
Food: 3
Service: 2
Chue Pro
We had a great experience at The Fudgery of Charleston last weekend! The ice cream was absolutely delicious, and the variety of flavors made it so hard to choose just one. My kids asked to sample a couple of flavors, and Kyle was so kind and patient, letting them try exactly what they wanted. His amazing customer service made our visit extra special. Kyle was incredibly friendly and made us feel welcome from the moment we walked in. We’ll definitely be back for more!
Tom Margio
You can only get two flavors of ice cream if you purchase the largest size bowl. Not customer friendly.
Brooke Tanner
The fudge is amazing but after the male worker was so rude on Saturday 09/21/24 and judgey for us utilizing "their" deal... we will not return, plenty of other fudge shops to go too.
Atmosphere: 3
Food: 5
Service: 1
Heidi O.
Fresh, full of original praline flavor, and loaded with pecans to perfection! TY, Rene, for the personable, first-class service! So happy with our sweets! We will be back for more!
Atmosphere: 5
Food: 5
Service: 5
Stephanie Totty-Morgan
We sampled all the fudge and bought some. We were treated so well by the sweetest young lady Andi that was working in the store. She was over the top with her customer service and such a delight! We will definitely come back and hope she will be working when we visit again!
Atmosphere: 5
Food: 5
Service: 5
Christina Skarda
We stopped in for a pecan cluster and cup of ice cream, both delicious and generous portions! Staff was also super friendly!
Atmosphere: 5
Food: 5
Service: 5
Evelin F
They have a variety of ice creams, candies, fudge, etc. I enjoyed the rocky road fudge and ice cream.
Atmosphere: 5
Food: 5
Service: 5
louis pillion
We enjoyed the ice cream and fudge. The cherry ice cream is fantastic.
I bought the 3 turtles get one free deal! Must be because they were old. $27 for 4 turtles!! Grainy caramel, way to soft for eating. Had to refrigerate which just changes it. Very disappointed. I'm a local and I won't bring anyone back here.
Atmosphere: 3
Food: 1
Service: 4
Holly Kindley
The fudge was delicious, as usual. However, the caramel apples were not as appealing this time. Usually, we enjoy their caramel apples, but on this particular visit, the caramel appeared thick and resembled chocolate instead. They looked like they had set on the shelf for weeks. Although I did not try them, their appearance was not enticing. Additionally, the establishment was not very clean, which made me consider leaving. Glad we bought the fudge, but not going to lie I cringed a little when eating it thinking of how dirty the place was
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Dipped Apple
William Vogt
Amazing fudge and ice cream and the ultimate in friendly service. A must visit in Charlestown!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade English Toffee
Miss Dee H
I had a caramel turtle from here and it was very good. However, the staff wasn't very pleasant. I don't know if the gentleman who served us hated his life or was just having an off day but I doubt I will be back. My sister brought us here from Texas on a girls trip. I walked in the candy store and the gentleman behind the counter asked what he could get me. I said, "It depends, what do you recommend?". After all, I've never been to Charleston before...I'm basically asking for someone's opinion as to whats good. Needless to say, he wasn't impressed. My sister looked at me and said, yeah, he's not having it. Lol. Like ok sir, sorry you're having a bad day but I'm new here. I'm just trying to get my sweet tooth on. This guy was so sour and miserable. I feel you but cmon man.
The caramel turtle was great but ambiance and service matter too. I can go get my sweet tooth fix someplace where the person helping me doesn't seem like he's ready to let the place burn. Ya know? Lol
Atmosphere: 3
Food: 4
Service: 1
Gary Wilson
Great selection of ice cream, fudge and other sweets like dipped chocolate Carmel apples. The terrific aromas brought us in from the street. Ed and Tony were very friendly and did a great job helping us. We’ll be back!
I was very disappointed on my visit on 3/8/25..been going to the Fudgery since 1983 and have not been in the last 11 years because I moved. Always got the walnut maple fudge..and on the this day it was awful!! It had a burnt flavor, the texture was course instead of creamy like it use to be. It has always been a light cream colored fudge but this was the color of a dark brown …it was awful! I would not complain if this fudge was a 2-$3 fudge but that dang slab was $13! They use to sell it by either half a pound or a pound.. now you can only get a pound. I was so displeased. I sent a complaint to main office and got no response!
I loved the posters and the fudge / ice cream. The frozen lemonade had no sugar and is bitter which made it taste horrible. We definitely got the vibe from the server that they just wanted to close for the night even though it was hours before closing.
Atmosphere: 3
Food: 3
Service: 2
We had a great experience at The Fudgery of Charleston last weekend! The ice cream was absolutely delicious, and the variety of flavors made it so hard to choose just one. My kids asked to sample a couple of flavors, and Kyle was so kind and patient, letting them try exactly what they wanted. His amazing customer service made our visit extra special. Kyle was incredibly friendly and made us feel welcome from the moment we walked in. We’ll definitely be back for more!
You can only get two flavors of ice cream if you purchase the largest size bowl. Not customer friendly.
The fudge is amazing but after the male worker was so rude on Saturday 09/21/24 and judgey for us utilizing "their" deal... we will not return, plenty of other fudge shops to go too.
Atmosphere: 3
Food: 5
Service: 1
Fresh, full of original praline flavor, and loaded with pecans to perfection! TY, Rene, for the personable, first-class service! So happy with our sweets! We will be back for more!
Atmosphere: 5
Food: 5
Service: 5
We sampled all the fudge and bought some. We were treated so well by the sweetest young lady Andi that was working in the store. She was over the top with her customer service and such a delight! We will definitely come back and hope she will be working when we visit again!
Atmosphere: 5
Food: 5
Service: 5
We stopped in for a pecan cluster and cup of ice cream, both delicious and generous portions! Staff was also super friendly!
Atmosphere: 5
Food: 5
Service: 5
They have a variety of ice creams, candies, fudge, etc. I enjoyed the rocky road fudge and ice cream.
Atmosphere: 5
Food: 5
Service: 5
We enjoyed the ice cream and fudge.
The cherry ice cream is fantastic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Restaurantji Recommends
I bought the 3 turtles get one free deal! Must be because they were old. $27 for 4 turtles!! Grainy caramel, way to soft for eating. Had to refrigerate which just changes it. Very disappointed. I'm a local and I won't bring anyone back here.
Atmosphere: 3
Food: 1
Service: 4
The fudge was delicious, as usual. However, the caramel apples were not as appealing this time. Usually, we enjoy their caramel apples, but on this particular visit, the caramel appeared thick and resembled chocolate instead. They looked like they had set on the shelf for weeks. Although I did not try them, their appearance was not enticing. Additionally, the establishment was not very clean, which made me consider leaving. Glad we bought the fudge, but not going to lie I cringed a little when eating it thinking of how dirty the place was
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Dipped Apple
Amazing fudge and ice cream and the ultimate in friendly service. A must visit in Charlestown!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homemade English Toffee
I had a caramel turtle from here and it was very good. However, the staff wasn't very pleasant. I don't know if the gentleman who served us hated his life or was just having an off day but I doubt I will be back. My sister brought us here from Texas on a girls trip. I walked in the candy store and the gentleman behind the counter asked what he could get me. I said, "It depends, what do you recommend?". After all, I've never been to Charleston before...I'm basically asking for someone's opinion as to whats good. Needless to say, he wasn't impressed. My sister looked at me and said, yeah, he's not having it. Lol. Like ok sir, sorry you're having a bad day but I'm new here. I'm just trying to get my sweet tooth on. This guy was so sour and miserable. I feel you but cmon man.
The caramel turtle was great but ambiance and service matter too. I can go get my sweet tooth fix someplace where the person helping me doesn't seem like he's ready to let the place burn. Ya know? Lol
Atmosphere: 3
Food: 4
Service: 1
Great selection of ice cream, fudge and other sweets like dipped chocolate Carmel apples. The terrific aromas brought us in from the street. Ed and Tony were very friendly and did a great job helping us. We’ll be back!
Atmosphere: 4
Food: 5
Service: 5
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