Wendy's
4113 Rivers Ave, Charleston
(843) 744-6070
Recent Reviews
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Overall - Not a good experience.
Service-The drive thru was down so I had to go inside. There was a long wait before I was able to place my order at the register with the cashier.
Food-They were out of many menu items. The wait time to get my food was reasonable. The food was good and fresh.
Atmosphere - Dirty parking lot. Trash everywhere. The place looks old and run down
Mobile app- not able to use for rewards or points due to there system being down
Conclusion - DO NOT GO TO THIS LOCATION. After reading other reviews, there are similar or worse experiences. This location needs better management or to be shut down ??
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Wendy's Double Cheese Burger, Spicy Chicken Sandwich, Wendy’S Baked Potatoes, Cheeseburger, Fries, Taco Salad, Oatmeal Bar, Classic Chocolate Frosty, Chili, 10 PC Chicken Nugget Combo, Wendy's Hot & Crispy Fries, Poutine, Chocolate Chunk Cookie
Garbage people work here. They handed my order to the wrong person, then told me there was nothing they could do about it. All while insulting me through the window.
Atmosphere: 1
Food: 1
Service: 1
The person at the window awas a little snappy but the food was ok
Atmosphere: 5
Food: 4
Service: 3
Order food here and they don’t have bread so my order had to get change to another store
Food: 1
My sandwich had extremely too much mayo, and the bread was very hard.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Chili
This location is falling apart and should be burnt to the ground.
Oh yeah... my JBCs were cold on National Cheeseburger day. ?
Cheers
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. Dining room needs maintenance.
Atmosphere: 3
Food: 5
Service: 5
Had a delicious meal. Staff was friendly. Place was clean.
Atmosphere: 4
Food: 4
Service: 4
Burger tasted like it was reheated in a microwave, fries were barely salted, woman in the drive through window cursed a man out in a verbal altercation while I sat at the window waiting for my food. Building was disgusting. Not a single benefit to this, my friend was afraid to eat the rest of his food because he thought he would get food poisoning.
Atmosphere: 1
Food: 1
Service: 1
I love it. I recommend fast food.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The staff is very rude, you can see how little empathy they have. I arrived with my car to pick up my order and they thought I was a delivery man. They wanted me to get out and I even explained that I can't walk and they still looked at me as if it were a lie. It has happened to me 3 TIMES AND I AM ALREADY TIRED. I am paying for a service regardless of the disability I have, that's why the application asks you to pick it up at the window. THESE PEOPLE ARE DISGUSTING.
Service: 1
The manager is nice and helpful but the cashier Daiza was extremely rude! I was ordering thru the drive thru and you can hear then geting irritated and annoyed just beacuse I was ordering food. Then in the window and yells out you don't know what u ordering! And left the register when I asked to repeat my order. Very bad service from the employee at this location.
Very sad you do this to paying customers
Atmosphere: 1
Food: 2
Service: 1
Horrible service, dirty restaurant and employees are too busy on their cell phones. Never again.
Atmosphere: 1
Food: 2
Service: 1
Very clean. Food is served quickly.
Atmosphere: 5
Food: 5
Service: 5
Never open.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
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