Zaxby's Chicken Fingers & Buffalo Wings
3476 Shelby Ray Ct, Charleston
(843) 763-0466
Recent Reviews
Sort by
Awesome quesadillas!! Hot awesome chicken bacon ranch fries.. Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Not a good day to eat at Zaxby's. The employees are always nice and the service is very good, but the food quality seems to be declining and the cleanliness as well. I had their wings which were okay...a little overcooked and the teriyaki sauce tasted a little old plus there was just too much sauce for the number of wings. My husband had a Zax Snack (fries and chicken strips). The fries were a little greasy but otherwise good. The chicken stripes were over-salted. It took us three tries to find a booth that had clean seats.
Atmosphere: 3
Food: 3
Service: 5
Great people! Impressed with their speed and accuracy! Such happy people!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at this zaxbys. The crew was very courteous and the manager on duty Ms. Belle was very professional handling the demand of the store. I will be back soon!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingerz, Traditional Wings
Always delicious, always helpful. And everyone loves their toast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Chicken Fingerz, Grilled Cheese, Crinkle Fries
I ordered a 4 finger plate for delivery, slaw was not in any kind of container. The slaw juice was leaking out of the box and all over the other food and everything in the bag.
Atmosphere: 2
Food: 3
Service: 1
You should come here if you want great quality food
Atmosphere: 5
Food: 5
Service: 5
Mr. Smith, Von, Christian, and Zach always take care of me and my hospital staff!!! Thank you all so much.
Atmosphere: 5
Food: 5
Service: 5
Great service from Vic!
Update: I went through the drive-thru today around 1pm ish. I order the same thing I get every time I come (Kicken Chicken sub Tongue Torch for Zax Sauce) after placing my order, which was repeated back and understood clearly. I pull around to meet two awesome cashiers, both greeted with smile and order handed with no issues. After receiving my food, I didn't check it because I thought they did such a great job. My order will be right. I get home ready to eat open the box, and BAM, there is Tongue Torch on sandwich... I contacted Zaxby because, ironically, I was given a survey. I filled it out and then was contacted by the general manager, Zachary. After emailing, I was asked to do more explaining as to why this happened, and they will refund my order from a log book they keep at the store. I asked why a refund couldn't be done for me. Zachary stated that due to Zaxby's policy, he can not refund me due to a drive-through order. I told him I would not return again, keep my money, and wished him and his store the best of luck....
This hurts...
I love Zaxby's and all the heartburn I get, but today, I'm really disappointed in the service food and cleanliness of this establishment. We, as consumers, spend too much money on the raised prices here to have complete misses. Also, I'm missing an extra cup of Zax's sauce. No extra seasoning. Then, no sauces on the sandwich were the slap in the face for me and the kick out the door.
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
I go inside rather than waste gas. The staff were friendly and efficient.
Atmosphere: 4
Food: 5
Service: 5
Long line.. only to get food that was cold.. service was polite
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Fried Chicken Salad
Zaxby's food USED to be good now it's so full of salt that its unreal! Do NOT buy the fried cheesecake bites! Save yourself $5. All those are fried bread with a tiny bit of cheesecake inside. They are mostly bread. So disappointing oh yh they forgot to give me the strawberry sauce and my husband got loaded fries and they didn't give him a fork. wow
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Crinkle Fries, Kickin Chicken Sandwich
Philip was extremely nice and courteous. He explained the specials, the bogo free on the receipt. The food was hot, and the place as very clean.
Parking: Ample parking on both sides of the building
Atmosphere: 5
Food: 5
Service: 5
Best place to eat
Wonderful people
Atmosphere: 5
Food: 5
Service: 5
Loading...