This is our second visit to the new location. Both times have been disappointing. The quality of the food has slipped, and the full service has resulted in slower, indifferent service. I’m not alone in this assessment as noted by the lack of customers on a Saturday night. And when the check came, there was a charge to use a credit card, even though I was going to pay in cash. Supposedly that would have been taken off if I had paid in cash, but this wasn’t offered up when the check was presented. I figured screw it, I’ll pay with a card. My opinion is they’re in way over their head with this larger restaurant. Their overhead has gone way up, their business volume has gone down, and the result is that the food quality and service have declined dramatically. It’s really a shame since this was once our favorite restaurant for great food, great drinks, and great service.
Brothers Builders and Restoration, LLC
We had impromptu dinner since I was craving for Mexican food and find this place on google map.Zia Taqueria was not busy on Sunday night and we kinda enjoy that.I had their burrito special with spicy carnitas, sliced jalapeños, black beans and rice and crema sauce. It was so good!My husband had spicy fish sandwich and the seasoning on the fish was so good. Although, he think the fish will taste better on the taco instead of buns.Overall, the food is good and also the drinks!Our waiter, Ella,was nice and attentive.We'll be back!
Katherine Young
Excellent tacos! This is the one taco place we eat in Charleston that has my husband’s approval. The tacos taste like what he’s used to in the Southwest. So delicious!
marguerite pate
Such a let down! Service was terrible but I do get it is hard being a waitress however the restaurant was empty and we still had a long wait for everything. The “nachos” should not be advertise as nachos, they’re tostadas with whatever meat you want and cheese on top. My husband hated the “nachos” so much. I loved my taco and the chicken Yucatán was nicely flavored but overall the whole experience was a let down. I’m sad to say I will never be going to that restaurant again which is a bummer since I think it has potential with the tacos they have.
Coley McFadden
If you like very bland pre-prepared Mexican food..this is your place. Cheese dip taste like Velveeta cheese, the dressings and sides all looked and tasted like they came out a can. The portion sizes were tiny. I'm reading people come for tacos and tequila so I suppose stick with that cause the other stuff was sad. Im sad we spent over 50 dollars on a canned heated up meal... don't waste your time and money here, head to Santi's downtown. (Service was a plus however).
Lynne Bard
Rude/dishonest hostess....tells me my food is being bagged....for 10 mins? Granted, I was early. So rather than mislead/lie, why not try being truthful? Sorry, you are early...food should be out in a few minutes. But then again, manager told me the same when he had the opportunity to be honest. Business policy to mislead? Dont know!! Maybe it's me, but being dishonest on any level is not a good look for ANY business...Food? Definitely not as good as it used to be....soggy taco, nasty sauce on enchilada....liked it much better in terrace plaza...
Kenia White
We LOVE what Love is doing here!I’ve been to Zia twice. Both times pleasantly surprised! As a Mexican with high standards for authentic Mexican food, I especially loved the borracho beans and authentic chips and salsa!Today Sarah went out of her way to make me a raspberry flavored Margarita that was delicious! And after telling Love that we had just left another Mexican restaurant after being disappointed with that restaurant’s salsa, which tasted like canned tomato sauce and told her we couldn’t end my birthday on that note, she surprised us with a slice of tres leches cake! What awesome customer service!Top end food and even better service. We will be back ❤️
Kellen Williams
Pretty decent food! I did a pickup order I definitely appreciate the authenticity but I wish more onion and garlic were included in the tacos to increase the flavor.
Kimberly Drake
Tasty lunch, awesome service, cool atmosphere
Jonathan Lucero
If you're looking for authentic, this is the spot. - Albuquerque Local
If I could give this restaurant zero stars I would! The service was awful! We had 3 different waitresses and waiters and had to wait a very long time to get our drinks. They didn't even bother to take our food order after we had been sitting there for almost 45 minutes. We talked to the manager nicely about the situation and service and she had the audacity to come up to our table and told us "Do we want our drinks or just to take the check and leave?" Wow!! Never have I ever been treated which such disrespectful by a manager of a restaurant! For someone who lives on John's Island I will never be back there again or recommend this place to anyone! You just lose so much business. If you can't run a restaurant the right way then you shouldn't be a manager. This to the blonde manager with glasses!! Goodnight!
Dahntay White
The food was good enough, 3/5. However, the service was very poor. The woman who I think may have been assigned as bar back was rude and condescending to our party. I do not know for sure what her role was, as she did not seem to be helping anyone else on the staff. Worst of all, and I am being very serious here, she clearly hadn’t bathed anytime recently. Maybe she was having an off day, but her attitude was unacceptable. Zia has lost my business and I will be sure to pass along my experience to others moving forward.
Koren05
This was our first time here but won’t be our last. Very tasty food, very fair prices. We had margaritas, enchiladas and tacos. Friendly and fast service.
Tyrell B
I was that guy that came in 10 minutes before closing ( sorry staff) and I was fully expecting the food to rushed and over/under cooked. I was so wrong. The guy at the front and the bartender were very nice and treated me the same as you would someone that comes in, in the middle of the day. And the food was fantastic. The asada in my quesadilla was tender and flavorful. Definitely recommend.
AprilCoa7
My husband and I wanted a little something different for lunch so we tried Zia’s. The food was disappointing- the queso tasted like off brand wine, the toquitos were super dry and oily. The pork stew had no pork and none of the sides were ever delivered. The only decent thing was my Modelo.the only thing worse than our food was the attitude and service quality of Josh- our waiter.
This is our second visit to the new location. Both times have been disappointing. The quality of the food has slipped, and the full service has resulted in slower, indifferent service. I’m not alone in this assessment as noted by the lack of customers on a Saturday night. And when the check came, there was a charge to use a credit card, even though I was going to pay in cash. Supposedly that would have been taken off if I had paid in cash, but this wasn’t offered up when the check was presented. I figured screw it, I’ll pay with a card. My opinion is they’re in way over their head with this larger restaurant. Their overhead has gone way up, their business volume has gone down, and the result is that the food quality and service have declined dramatically. It’s really a shame since this was once our favorite restaurant for great food, great drinks, and great service.
We had impromptu dinner since I was craving for Mexican food and find this place on google map.Zia Taqueria was not busy on Sunday night and we kinda enjoy that.I had their burrito special with spicy carnitas, sliced jalapeños, black beans and rice and crema sauce. It was so good!My husband had spicy fish sandwich and the seasoning on the fish was so good. Although, he think the fish will taste better on the taco instead of buns.Overall, the food is good and also the drinks!Our waiter, Ella,was nice and attentive.We'll be back!
Excellent tacos! This is the one taco place we eat in Charleston that has my husband’s approval. The tacos taste like what he’s used to in the Southwest. So delicious!
Such a let down! Service was terrible but I do get it is hard being a waitress however the restaurant was empty and we still had a long wait for everything. The “nachos” should not be advertise as nachos, they’re tostadas with whatever meat you want and cheese on top. My husband hated the “nachos” so much. I loved my taco and the chicken Yucatán was nicely flavored but overall the whole experience was a let down. I’m sad to say I will never be going to that restaurant again which is a bummer since I think it has potential with the tacos they have.
If you like very bland pre-prepared Mexican food..this is your place. Cheese dip taste like Velveeta cheese, the dressings and sides all looked and tasted like they came out a can. The portion sizes were tiny. I'm reading people come for tacos and tequila so I suppose stick with that cause the other stuff was sad. Im sad we spent over 50 dollars on a canned heated up meal... don't waste your time and money here, head to Santi's downtown. (Service was a plus however).
Rude/dishonest hostess....tells me my food is being bagged....for 10 mins? Granted, I was early. So rather than mislead/lie, why not try being truthful? Sorry, you are early...food should be out in a few minutes. But then again, manager told me the same when he had the opportunity to be honest. Business policy to mislead? Dont know!! Maybe it's me, but being dishonest on any level is not a good look for ANY business...Food? Definitely not as good as it used to be....soggy taco, nasty sauce on enchilada....liked it much better in terrace plaza...
We LOVE what Love is doing here!I’ve been to Zia twice. Both times pleasantly surprised! As a Mexican with high standards for authentic Mexican food, I especially loved the borracho beans and authentic chips and salsa!Today Sarah went out of her way to make me a raspberry flavored Margarita that was delicious! And after telling Love that we had just left another Mexican restaurant after being disappointed with that restaurant’s salsa, which tasted like canned tomato sauce and told her we couldn’t end my birthday on that note, she surprised us with a slice of tres leches cake! What awesome customer service!Top end food and even better service. We will be back ❤️
Pretty decent food! I did a pickup order I definitely appreciate the authenticity but I wish more onion and garlic were included in the tacos to increase the flavor.
Tasty lunch, awesome service, cool atmosphere
If you're looking for authentic, this is the spot. - Albuquerque Local
Restaurantji Recommends
If I could give this restaurant zero stars I would! The service was awful! We had 3 different waitresses and waiters and had to wait a very long time to get our drinks. They didn't even bother to take our food order after we had been sitting there for almost 45 minutes. We talked to the manager nicely about the situation and service and she had the audacity to come up to our table and told us "Do we want our drinks or just to take the check and leave?" Wow!! Never have I ever been treated which such disrespectful by a manager of a restaurant! For someone who lives on John's Island I will never be back there again or recommend this place to anyone! You just lose so much business. If you can't run a restaurant the right way then you shouldn't be a manager. This to the blonde manager with glasses!! Goodnight!
The food was good enough, 3/5. However, the service was very poor. The woman who I think may have been assigned as bar back was rude and condescending to our party. I do not know for sure what her role was, as she did not seem to be helping anyone else on the staff. Worst of all, and I am being very serious here, she clearly hadn’t bathed anytime recently. Maybe she was having an off day, but her attitude was unacceptable. Zia has lost my business and I will be sure to pass along my experience to others moving forward.
This was our first time here but won’t be our last. Very tasty food, very fair prices. We had margaritas, enchiladas and tacos. Friendly and fast service.
I was that guy that came in 10 minutes before closing ( sorry staff) and I was fully expecting the food to rushed and over/under cooked. I was so wrong. The guy at the front and the bartender were very nice and treated me the same as you would someone that comes in, in the middle of the day. And the food was fantastic. The asada in my quesadilla was tender and flavorful. Definitely recommend.
My husband and I wanted a little something different for lunch so we tried Zia’s. The food was disappointing- the queso tasted like off brand wine, the toquitos were super dry and oily. The pork stew had no pork and none of the sides were ever delivered. The only decent thing was my Modelo.the only thing worse than our food was the attitude and service quality of Josh- our waiter.
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