Respectfully I love baskin Robbin’s I really do BUT THIS WAS MY WORSE EXPERIENCE THEY TRIED TO KILL ME I ordered a 2 scoops of chocolate chip ice cream with hot fudge and chocolate sprinkles I STATED I’m allergic to NUTS so I asked could they use a different scooper as I’m watching the worker prepare my ice cream she decided to put almonds in my ice cream I then stopped her and said I CANNOT HAVE NUTS IN MY ICE CREAM IM ALLERGIC she then decides to pick it out with a spoon and hand it to me and tell me my price I open it and told her there’s still nuts in there she has to remake the whole thing and she went and grabbed a spoon and picked it out again and I HAD TO RAISE MY VOICE A LITTLE AND TELL HER ONCE AGAIN IM ALLERGIC IT ALREADY MADE CONTACT IT HAD TO BE REMADE she then turns around with an attitude and give me a half scoop not even a full scoop of ice cream and charge me full price even after all the mistakes that was made and not even giving me what I paid for!
Gloria Bibbins
What I dont like is every restaurant on two notch has price on the items. Not this baskin Robbins. The they don't give you the total at the window.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Double Scoop
browneet caramell
Well I haven't been to Baskin and Robin's in a long time. And I noticed South carolina, is the only state that gives small/less portions on all foods in restaurants etc., that charges you overpriced. I'm not disappointed by some of the reviews, and South Carolina needs to do better and stop with the greed. Not right nor fair. This will cause out of towners to not want to visit.
Sharon Henry
Very disappointed! Bought 2 quarts of ice cream, one prepacked and one they put the ice cream in the container for me. When I got home and opened the ice cream they packed it was about 1 1/2 inches from the top and loosely put in the container. They also charged me an additional $1.49 for the one they packed. When you are already paying top price for the ice cream why do they feel they can charge you additional for the container they packed. I should have looked at my receipt so that’s my fault but when I called back the manager had no explanation for what had happened. I definitely won’t be going back here and anyone that does go to this location beware of the extra charges and disappointing quantity!
MiMi Phillips
This location seems to be closed, so I would recommend calling before driving there.
John M
Owner rude and prices high for less ice cream. I ordered a sundae and owner says it's $2.00 for whipped cream and cherry. I will not support this new owner and location.
Noel Freeman
How can you run a business when the place closes 2 hours before close???? I literally drove 30 minutes to come over here🤬 …I can’t wait for the broad river location to reopen omg!!!
angelina dumas
Owner is extremely rude & closed location whenever he wants to. Went to redeem a birthday scoop one night and the location was closed on the day it expired. Attempted to redeem after the fact and was told oh well call corporate…Refused to provide his name and store number. Very rude!
Atmosphere: 1
Service: 1
Gemma Ritzert
Went at 6:45 pm and closed. Hours say they are open until 10:00 pm on Saturday
Britiny McCoy
High prices/noticeably small portion. The pricey double scoop was literally a tiny kids sized scoop and a quarter scoop of that underneath. When I asked if it was a double scoop because it clearly wasn’t two full scoops, the lady said it was “packed down”.
It was just her and a man there when I went, Im assuming husband & wife/the owners so maybe they are trying to cut costs. Either way I didn’t like feeling like I didn’t get what I paid for. I just smiled and said thank you while noting I don’t plan to return. For the price to portion ratio I rather try Marble Slab or Brusters.
FYI, posted hours are not accurate. Place is rarely open, and when it is, it’s drive through only, which has led to multiple incorrect orders.
Kenya Simpson
Please bring back the lemon custard!
Atmosphere: 5
Food: 5
Service: 5
Alise S
Tasty ice cream and fast service!
Kid-friendliness: Creative ice cream options for kids!!
Atmosphere: 5
Food: 5
Service: 5
Lizette
Was okay with them until they wouldn't let my toddler use the bathroom. I understand not letting adults use it but come on shes a child. Rubbed me the wrong way.
Alise S, 5A International Realty Group
Tasty ice cream and fast service!
Kid-friendliness: Creative ice cream options for kids!!
Respectfully I love baskin Robbin’s I really do BUT THIS WAS MY WORSE EXPERIENCE THEY TRIED TO KILL ME I ordered a 2 scoops of chocolate chip ice cream with hot fudge and chocolate sprinkles I STATED I’m allergic to NUTS so I asked could they use a different scooper as I’m watching the worker prepare my ice cream she decided to put almonds in my ice cream I then stopped her and said I CANNOT HAVE NUTS IN MY ICE CREAM IM ALLERGIC she then decides to pick it out with a spoon and hand it to me and tell me my price I open it and told her there’s still nuts in there she has to remake the whole thing and she went and grabbed a spoon and picked it out again and I HAD TO RAISE MY VOICE A LITTLE AND TELL HER ONCE AGAIN IM ALLERGIC IT ALREADY MADE CONTACT IT HAD TO BE REMADE she then turns around with an attitude and give me a half scoop not even a full scoop of ice cream and charge me full price even after all the mistakes that was made and not even giving me what I paid for!
What I dont like is every restaurant on two notch has price on the items. Not this baskin Robbins. The they don't give you the total at the window.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Double Scoop
Well I haven't been to Baskin and Robin's in a long time. And I noticed South carolina, is the only state that gives small/less portions on all foods in restaurants etc., that charges you overpriced. I'm not disappointed by some of the reviews, and South Carolina needs to do better and stop with the greed. Not right nor fair. This will cause out of towners to not want to visit.
Very disappointed! Bought 2 quarts of ice cream, one prepacked and one they put the ice cream in the container for me. When I got home and opened the ice cream they packed it was about 1 1/2 inches from the top and loosely put in the container. They also charged me an additional $1.49 for the one they packed. When you are already paying top price for the ice cream why do they feel they can charge you additional for the container they packed. I should have looked at my receipt so that’s my fault but when I called back the manager had no explanation for what had happened. I definitely won’t be going back here and anyone that does go to this location beware of the extra charges and disappointing quantity!
This location seems to be closed, so I would recommend calling before driving there.
Owner rude and prices high for less ice cream. I ordered a sundae and owner says it's $2.00 for whipped cream
and cherry. I will not support this new owner and location.
How can you run a business when the place closes 2 hours before close???? I literally drove 30 minutes to come over here🤬
…I can’t wait for the broad river location to reopen omg!!!
Owner is extremely rude & closed location whenever he wants to. Went to redeem a birthday scoop one night and the location was closed on the day it expired. Attempted to redeem after the fact and was told oh well call corporate…Refused to provide his name and store number. Very rude!
Atmosphere: 1
Service: 1
Went at 6:45 pm and closed. Hours say they are open until 10:00 pm on Saturday
High prices/noticeably small portion. The pricey double scoop was literally a tiny kids sized scoop and a quarter scoop of that underneath. When I asked if it was a double scoop because it clearly wasn’t two full scoops, the lady said it was “packed down”.
It was just her and a man there when I went, Im assuming husband & wife/the owners so maybe they are trying to cut costs. Either way I didn’t like feeling like I didn’t get what I paid for. I just smiled and said thank you while noting I don’t plan to return. For the price to portion ratio I rather try Marble Slab or Brusters.
Restaurantji Recommends
FYI, posted hours are not accurate. Place is rarely open, and when it is, it’s drive through only, which has led to multiple incorrect orders.
Please bring back the lemon custard!
Atmosphere: 5
Food: 5
Service: 5
Tasty ice cream and fast service!
Kid-friendliness: Creative ice cream options for kids!!
Atmosphere: 5
Food: 5
Service: 5
Was okay with them until they wouldn't let my toddler use the bathroom. I understand not letting adults use it but come on shes a child. Rubbed me the wrong way.
Tasty ice cream and fast service!
Kid-friendliness: Creative ice cream options for kids!!
Atmosphere: 5
Food: 5
Service: 5
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