Bojangles
2423 Broad River Rd, Columbia
(803) 731-4977
Recent Reviews
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Slow line has an AI taking orders says to me they value cutting staff over service.
Atmosphere: 2
Food: 3
Service: 1
I wasnt so sure about the robot being on the speaking but every time i ordered my meal my food has never been wrong. i still check my meal before i pull off because sometimes the people making the food dont put in the correct order. last couple months this location has truly changed, i can say the staff is super sweet and very friendly. I have tried their new peach cobbler and it was ok, just a dry biscuit with peach topping. it was suppose to come with ice cream but mines did not. The chicken is always hot and fresh, my usually wait time is 5-10mins if that they work very hard.
Atmosphere: 5
Food: 5
Service: 5
Took almost an hour to get an 8 piece family meal and I had to go thru the drive through again to remind them I was waiting, all that was said was sorry. Completely unsatisfied customer
Service: 1
Went there to night got cold fries pad extra for bo size half full this is the first time having a bad experience at this location
Atmosphere: 5
Food: 2
Service: 2
My husband and I were in town for his father's passing. We were basically there on business to collect his dad's belongings as well as his cremation right before. We decided stopped in and went inside for our lunch as we had a trailer attached to our vehicle. We were met with the most rude woman at the counter, as it was hard understanding her accent but we truly didnt understand her and were apologetic.
We left columbia sc as fast as we could after this incounter, feeling we weren't welcome and already going through an emotional time/trip.
You never know what someone is going through. Regardless of what type of job you have with the public, kindess speaks volumes. I hope the staff learns from this.
Atmosphere: 1
Food: 2
Service: 1
My fav place. Food always hitting, affordable and workers are nice.
Good food
Atmosphere: 4
Food: 4
Service: 4
The service is horrible! Get some adults working in there. Smart mouth, argumentative little girls working in the drive-thru is not the way to manage a major chain. This location will never get my money.
Atmosphere: 1
Food: 1
Service: 1
The food is always great. The customer service needs improving
Atmosphere: 4
Food: 5
Service: 4
Food was good. Really good. I ordered the wrong sandwich, but bigger news is the fact that I was missing an item out my bag.
Dang!! Gotta check better before I leave next time
Food: 4
Service: 3
Restaurantji Recommends
Over cooked super dry chicken. Some odd white gravy in the potatoes. Not typical Bojangles quality.
Atmosphere: 2
Food: 2
Service: 4
We stopped for a quick bite and we're impressed with the friendliness of the staff and the cleanliness of the restaurant!
Atmosphere: 4
Food: 4
Service: 5
Nasty
bugs smashed in lids and in drinks . I got the cinnamon toast ice coffee as my drinks for Cajun Chicken Filet Biscuit Combo . really poor quality and money wasted just to throw it up 😫
Atmosphere: 2
Food: 1
Service: 1
Very fast service
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Night shift has the worst attitudes ever!
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