The same everywhere! I'm from Utah where the culture is strong. We love our Chik-fil-a...
Atmosphere: 5
Food: 5
Service: 5
Keith Mann
Fast great service friendly experience
Atmosphere: 5
Food: 5
Service: 5
snowy
went there at 10:13 am, waited in the drive thru line until exactly 10:30, and the guy wouldn’t give me breakfast. this is an UNACCEPTABLE statement, as i had sacrificed so much of my time to get there. just for chicken minis………….. (but the girl who took my order was very kind so 2 stars)
Waited for 5 minutes while one customer could not make up her mind. No other cashier would come to open another line for waiting customers. But they sure waited on the drive through. I ended up leaving, as much as I love Chick Fill A that was poor.
Service: 1
Kelly Dockery
Incredibly slow service. Restaurant was not clean, trash over flowing and the bathrooms were the worst part - I lost appetite after going in there. Will not visit this location in the future.
Andrea Dold
No kids play place, the whole reason we went
Rev. Christie Egge
Passing through coming home from a Braves game... nice , clean and fast.
Atmosphere: 5
Food: 5
Service: 5
Sandra Wardlaw
The last three times I have ordered from Chick-fil-a Forest Drive, the wait time in the drive thru has taken over 30 minutes. When I asked for a manager, I was told she was on break. When I arrived home I called and ask for a manager in order to complain, Calasia hung up on me. I assumed if the call was accidentally dropped she would have called me back. She did not. When they first opened. I figured the long wait time was due to getting organized. Forest Drive is such a good location, it is a shame they are so SLOW. If I go to Harden, no matter how busy they are, I am in and out in 10 minutes. I don't like to use the mobile app because I don't like to charge on a credit card. I am really angry that the manager on duty hung up on me. I have heard my friends complain about the same issue.
Worst one ive been to. Drive thru was 20+ minutes with 6 cars in front of me
Food: 4
Service: 2
Jim Heath
Haven't spent my $$$ there in years and will not until they change political attitude....guess that means I'll never eat there again
Atmosphere: 1
Food: 1
Service: 1
Josh Salinas
I reviewed the Forest Drive drive thru at this Chick Fil A before, and I was hoping that the dine-in experience would be an improvement. Unfortunately, this was not the case. There are several reason for my negative review of this Forest Drive CFA in Columbia, SC.
First, the time it took to get our food was unnecessarily long and the order was incorrect. We ordered our food for four, and sat in our booth in a matter of minutes. Once we got to our table, we waited for about 15 minutes to get our food. When the food arrived, my daughter was missing her apple juice and I was missing the dressing that was supposed to come with my wrap.
Asking the staff to correct this exposed the second reason for this review: inattentive and slow moving junior staff. I took my receipt to the side counter, where there were three team members moving food items with zero sense of urgency, hoping for acknowledgment. I stood there watching these team members work with their backs toward me for about two minutes before I got their attention to get me my missing items. I received an Apple juice and three ranch packets, which communicated to me that, with two FREE (heads up managers) ranch packets, they didn’t want me coming back for anything else. During either exchange with the staff, no eye contact was made, no smiles given, and I heard the least sincere “my pleasure[s].” The only team members who showed any kind of urgency and friendliness were the team leader and management. They moved quickly while completing orders and running the drive thru staff. I will not that one of them, who I assume was the manager, was on the phone laughing the entire time I was standing at the side counter. Please keep in mind: I’m not trying to sound like a jerk, but I love CFA, and I always expect the kind of service that distinguishes them from their competitors who don’t share their core values.
Finally, the cleanliness of the bathrooms was shockingly below standards. My pregnant wife describes what sounded like a gas station bathroom after she used the facilities. Paper on the floor, urine on and around the toilet, and dirty mirrors and floors is what she described.
Again, I care about this company and I expect the kind of service that the company boasts. Rooting for next time!
Atmosphere: 2
Food: 3
Service: 1
Jill Sterner
This is the closest Chick-fil-A to my house, but we rarely come to this location because the wait time is painfully long every single time we’re here. I’ve tried ordering through the app (both mobile thru and carry out) and it’s ridiculous.
The same everywhere!
I'm from Utah where the culture is strong. We love our Chik-fil-a...
Atmosphere: 5
Food: 5
Service: 5
Fast great service friendly experience
Atmosphere: 5
Food: 5
Service: 5
went there at 10:13 am, waited in the drive thru line until exactly 10:30, and the guy wouldn’t give me breakfast. this is an UNACCEPTABLE statement, as i had sacrificed so much of my time to get there. just for chicken minis………….. (but the girl who took my order was very kind so 2 stars)
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Nuggets, Regular Chicken Sandwich and Waffle Fries, Chick-Fil-A Sandwich Meal
Food was fooding
Food: 5
Service: 5
Consistently good, friendly and helpful
Food: 5
Service: 5
Waited for 5 minutes while one customer could not make up her mind. No other cashier would come to open another line for waiting customers. But they sure waited on the drive through.
I ended up leaving, as much as I love Chick Fill A that was poor.
Service: 1
Incredibly slow service. Restaurant was not clean, trash over flowing and the bathrooms were the worst part - I lost appetite after going in there. Will not visit this location in the future.
No kids play place, the whole reason we went
Passing through coming home from a Braves game... nice , clean and fast.
Atmosphere: 5
Food: 5
Service: 5
The last three times I have ordered from Chick-fil-a Forest Drive, the wait time in the drive thru has taken over 30 minutes. When I asked for a manager, I was told she was on break. When I arrived home I called and ask for a manager in order to complain, Calasia hung up on me. I assumed if the call was accidentally dropped she would have called me back. She did not. When they first opened. I figured the long wait time was due to getting organized. Forest Drive is such a good location, it is a shame they are so SLOW. If I go to Harden, no matter how busy they are, I am in and out in 10 minutes. I don't like to use the mobile app because I don't like to charge on a credit card. I am really angry that the manager on duty hung up on me. I have heard my friends complain about the same issue.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Worst one ive been to. Drive thru was 20+ minutes with 6 cars in front of me
Food: 4
Service: 2
Haven't spent my $$$ there in years and will not until they change political attitude....guess that means I'll never eat there again
Atmosphere: 1
Food: 1
Service: 1
I reviewed the Forest Drive drive thru at this Chick Fil A before, and I was hoping that the dine-in experience would be an improvement. Unfortunately, this was not the case. There are several reason for my negative review of this Forest Drive CFA in Columbia, SC.
First, the time it took to get our food was unnecessarily long and the order was incorrect. We ordered our food for four, and sat in our booth in a matter of minutes. Once we got to our table, we waited for about 15 minutes to get our food. When the food arrived, my daughter was missing her apple juice and I was missing the dressing that was supposed to come with my wrap.
Asking the staff to correct this exposed the second reason for this review: inattentive and slow moving junior staff. I took my receipt to the side counter, where there were three team members moving food items with zero sense of urgency, hoping for acknowledgment. I stood there watching these team members work with their backs toward me for about two minutes before I got their attention to get me my missing items. I received an Apple juice and three ranch packets, which communicated to me that, with two FREE (heads up managers) ranch packets, they didn’t want me coming back for anything else. During either exchange with the staff, no eye contact was made, no smiles given, and I heard the least sincere “my pleasure[s].” The only team members who showed any kind of urgency and friendliness were the team leader and management. They moved quickly while completing orders and running the drive thru staff. I will not that one of them, who I assume was the manager, was on the phone laughing the entire time I was standing at the side counter. Please keep in mind: I’m not trying to sound like a jerk, but I love CFA, and I always expect the kind of service that distinguishes them from their competitors who don’t share their core values.
Finally, the cleanliness of the bathrooms was shockingly below standards. My pregnant wife describes what sounded like a gas station bathroom after she used the facilities. Paper on the floor, urine on and around the toilet, and dirty mirrors and floors is what she described.
Again, I care about this company and I expect the kind of service that the company boasts. Rooting for next time!
Atmosphere: 2
Food: 3
Service: 1
This is the closest Chick-fil-A to my house, but we rarely come to this location because the wait time is painfully long every single time we’re here. I’ve tried ordering through the app (both mobile thru and carry out) and it’s ridiculous.
Atmosphere: 4
Food: 5
Service: 1
Milk shakes not so good anymore not frosty enough
Atmosphere: 3
Food: 3
Service: 3
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