I came here and order a combo with nuggets with sauce, fries and a burger with a drink, The female that took the order called it back out. She ask me several times of the order and she was speaking very low. Once I got to the window I called the order back and she confirm then she closed the window and there is a sign over the window but it appeared that she was talking to her colleague. I held my card out the window and it took her a min to come back to get it she then closed the window. She was told the nuggets were not in the bag. She stated it's in there after she reviewed the receipt. She stated I didn't tell her how many nuggets I wanted, I stated the nuggets came with the combo and it normally comes with 4 are 5 pieces . This woman charged me for double fries. She said you paid for what you ask for . I didn't ask for a double portion of fries. She was very rude when she realize her mistake. I ask for management and she came over after what appeared to be speaking to the person taking the order and said what. I said to her excuse me the proper response should have been how may I help you . I ask was she and the other person at that was operating the window and was she both on there cycle cause they both are rude and ask for the number to cooperate office. She said it's on the receipt. i paid for the order of nuggets that should have been given to me and was so dissatisfied I lost my appetite and gave the food away to a homeless person. I will never order are eat at this business again. They are rude. I also called and left a message on the number on the receipt and never got a call back. Customer services is not what it use to be. I
Atmosphere: 1
Food: 1
Service: 1
DALLAS COWBOYS
DELICIOUS
Atmosphere: 5
Food: 5
Service: 5
Deathbane87
Horrible food, burger wasn't even made the right way at all it was smashed and nasty as hell I called and reported them cause they can't even make a simple hamburger right. I used to be a gm for cook out in Tennessee, this is not how business is done.
Atmosphere: 1
Food: 1
Service: 3
Nicholas Pound
If you want to eat inside, get your food thru the drive thru and take it in. They prioritize drive thru to the point you'll be waiting 10x longer inside.
Atmosphere: 3
Food: 5
Service: 2
Jenna Marie
Sat in the second drive thru lane for 7 minutes with no sound from the speaker, no indication that lane was closed, then pulled into the first lane to receive a chicken quesadilla with barely anything in it and no spoons or straws for my two shakes.
Atmosphere: 1
Food: 1
Service: 1
Kyle Antonis
Idk why this has 3.5 every time I've gone at night they've nailed the food. A bit of attitude from the darker side of God's people at the drive thru but again the only cookout I've been to that's been consistent accross multiple visits.
Atmosphere: 5
Food: 5
Service: 4
Kevin Mills
Another great place to get actual FAST food. Cook Out has been a favorite of mine for the past few years. Great food, fair pricing, and good service. You can't really go wrong with Cook Out.
Atmosphere: 4
Food: 4
Service: 4
Tierra Pugh
Whoever was working in the kitchen 09/04/2025 around 7:30/8 ish chopped a piece of Styrofoam with my onions and i almost swallowed it, im pregnant and was looking forward to my burger. I bit into it and i am VERY DISAPPOINTED …appetite ruined . I’ll probably never return. I will be returning tomorrow however with the evidence. Since nobody answered the phone tonight
Food: 1
BOBBY Mitchell
Excellent
Atmosphere: 5
Food: 5
Service: 5
Mike W
Super small portions, asked for double fries and was not even the size of a medium anywhere else. Asked for a watermelon shake and was rung up as a water.
Steve is a great GM! He's a man with a good heart! Thanks Steve! The food was delicious and fast! Recommend this cookout to everyone!
Atmosphere: 5
Food: 5
Service: 5
Perry Tidwell Sr.
Great hotdogs
Food: 5
Jasmine McDonald
I’ve come to this location about 2 or 3 times and every single time, I’ve gotten sick. Idk if their chicken is old or what but something is definitely off. The first time I got a Cajun chicken sandwich and the chicken was so hard and rubbery and small and overall just difficult to enjoy, then I woke up sick. The next time i went and just got 2 chicken quesadillas (they tasted fine for the most part, maybe a little dry again) and the same thing happened. If you want cookout, just go to a different location.
I came here and order a combo with nuggets with sauce, fries and a burger with a drink, The female that took the order called it back out. She ask me several times of the order and she was speaking very low. Once I got to the window I called the order back and she confirm then she closed the window and there is a sign over the window but it appeared that she was talking to her colleague. I held my card out the window and it took her a min to come back to get it she then closed the window. She was told the nuggets were not in the bag. She stated it's in there after she reviewed the receipt. She stated I didn't tell her how many nuggets I wanted, I stated the nuggets came with the combo and it normally comes with 4 are 5 pieces . This woman charged me for double fries. She said you paid for what you ask for . I didn't ask for a double portion of fries. She was very rude when she realize her mistake. I ask for management and she came over after what appeared to be speaking to the person taking the order and said what. I said to her excuse me the proper response should have been how may I help you . I ask was she and the other person at that was operating the window and was she both on there cycle cause they both are rude and ask for the number to cooperate office. She said it's on the receipt. i paid for the order of nuggets that should have been given to me and was so dissatisfied I lost my appetite and gave the food away to a homeless person. I will never order are eat at this business again. They are rude. I also called and left a message on the number on the receipt and never got a call back.
Customer services is not what it use to be. I
Atmosphere: 1
Food: 1
Service: 1
DELICIOUS
Atmosphere: 5
Food: 5
Service: 5
Horrible food, burger wasn't even made the right way at all it was smashed and nasty as hell I called and reported them cause they can't even make a simple hamburger right. I used to be a gm for cook out in Tennessee, this is not how business is done.
Atmosphere: 1
Food: 1
Service: 3
If you want to eat inside, get your food thru the drive thru and take it in. They prioritize drive thru to the point you'll be waiting 10x longer inside.
Atmosphere: 3
Food: 5
Service: 2
Sat in the second drive thru lane for 7 minutes with no sound from the speaker, no indication that lane was closed, then pulled into the first lane to receive a chicken quesadilla with barely anything in it and no spoons or straws for my two shakes.
Atmosphere: 1
Food: 1
Service: 1
Idk why this has 3.5 every time I've gone at night they've nailed the food. A bit of attitude from the darker side of God's people at the drive thru but again the only cookout I've been to that's been consistent accross multiple visits.
Atmosphere: 5
Food: 5
Service: 4
Another great place to get actual FAST food. Cook Out has been a favorite of mine for the past few years. Great food, fair pricing, and good service. You can't really go wrong with Cook Out.
Atmosphere: 4
Food: 4
Service: 4
Whoever was working in the kitchen 09/04/2025 around 7:30/8 ish chopped a piece of Styrofoam with my onions and i almost swallowed it, im pregnant and was looking forward to my burger. I bit into it and i am VERY DISAPPOINTED …appetite ruined . I’ll probably never return. I will be returning tomorrow however with the evidence. Since nobody answered the phone tonight
Food: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
Super small portions, asked for double fries and was not even the size of a medium anywhere else. Asked for a watermelon shake and was rung up as a water.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
It's OK.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Onion Rings, Burger, Fries
Great food and service all the time!!!
Atmosphere: 5
Food: 5
Service: 5
Steve is a great GM! He's a man with a good heart! Thanks Steve! The food was delicious and fast! Recommend this cookout to everyone!
Atmosphere: 5
Food: 5
Service: 5
Great hotdogs
Food: 5
I’ve come to this location about 2 or 3 times and every single time, I’ve gotten sick. Idk if their chicken is old or what but something is definitely off. The first time I got a Cajun chicken sandwich and the chicken was so hard and rubbery and small and overall just difficult to enjoy, then I woke up sick. The next time i went and just got 2 chicken quesadillas (they tasted fine for the most part, maybe a little dry again) and the same thing happened. If you want cookout, just go to a different location.
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