Cracker Barrel Old Country Store

2208 Bush River Rd, Columbia
(803) 731-0672

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Let me start by saying that I LOVE Cracker Barrel & their delicious country cooking and it hurts me in a way to have to write this review, but it's important to share our authentic experiences, even the not-so-great ones. My daughter and I had lunch here on a Thursday around 1pm. Our server didn't bother to tell us his name and wasn't wearing a name tag or anything, and I ordered fried apples as a side. He came back and said it would be about 5 mins did I want...
Our waiter Russell was so amazing!! He was so polite and took care of every little detail. He checked in on us multiple times and our drinks never got below halfway. Asked for grape jelly with our biscuits and he had four in the basket. We were just traveling through Columbia SC but if you are in the area go to the Cracker Barrel on Bush River Rd and ask for Russell…you will not be disappointed!!
The radio add indicated that buttermilk pancakes here have crispy edges. My pancakes did not have crispy edges. 👎🏼

Our waitress did not speak her name when she approached the table which is understood to be a customary practice in Western cultures: to greet diners by stating your name. 🤔

When I ordered my second order of pancakes delivered, my waitress did not remove the first plate, and when she returned to the table with the second...

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Cracker Barrel Old Country Store

2208 Bush River Rd, Columbia, SC 29210
(803) 731-0672