I always go here on the way to work to get me a drink and I love this place because it’s so close to home and the workers are sweet however when I got my drink after drinking half way once I got to work I noticed something black at the bottom of my drink I’m assuming it’s a gnat in my drink and I was very surprised… alittle grossed out and didn’t know if I should call the health department I would look at you’re drinks cautiously
Atmosphere: 2
Food: 2
Service: 5
Allen Wayne
Good for coffee. Does not have baskin robbins as shown on the sign.
Elaine
Avocado toast and butter pecan iced cappuccino were the best!
Atmosphere: 5
Food: 5
Service: 5
Nesha B.
Gentleman claimed to be unable to remake my drink due to me purchasing it from another location(5pm). Originally, the location I purchased from didn’t have any liquid sugar and I wasn’t advised of this during the time of my order being placed (8am) but I didn’t find this out until I went back after work for it to be remade so I went to the broad riv. location just to be turned away b/c I didn’t originally purchase from them. I PROMISE you Starbucks would NEVER!!!! Drink thrown away and money wasted because no receipt was provided.
Atmosphere: 1
Food: 1
Service: 1
Moe
No donuts and attitude.
Atmosphere: 1
Food: 1
Service: 1
J. Nykol
The area is a little ran down but the employees make up for it all the girl that took care of me was super sweet and my matcha was perfect
Atmosphere: 3
Food: 5
Service: 5
Jenyfer Foust
This was my third visit to a Dunkin’ location—and unfortunately, the experience was consistently disappointing.
I ordered a shaken espresso, but the staff seemed completely disengaged and uninterested. No one was welcoming, responsive, or willing to answer questions about the order or the menu.
It wasn’t just this location either. Every Dunkin’ I’ve visited has had the same issue: poor customer service and zero friendliness.
At this point, it feels like this is just how Dunkin’ operates. And that’s a shame.
Food: 3
Service: 2
Sean McKnight
There's not enough room to express my discontent on this page. But if you are expecting the Dunkin' Donuts of the past or of the northern part of the country. Don't waste your time with the South Carolina Dunkin' Donuts. It was terrible. Day old Donuts almost every single time that I go to purchase Donuts at any of the Dunkin' Donuts. And nobody, and I mean nobody cares, that works here or manages it, owns the franchise or corporate office.
Atmosphere: 1
Food: 1
Service: 1
Jay T T
Very nasty unprofessional location. I walked in and seen the servers eating donuts with their gloves on right behind the counter. Tried to order at asked if tge can switch out the meat lady said no. No problem I wanted to add upgrades to my dozen she said no lol it would be a separate order no problem. The person behind me orders the same meal the had no problem replacing the bread. I stayed professional and calm the whole time. But this place used to be good. Will take my money else where.
Atmosphere: 1
Food: 1
Service: 1
Crystal Covington
I just moved down here 8 days ago and I must say SC is a beautiful state but unfortunately this Dunkin Donuts has 1 rude worker. I don’t know her name but her attitude needs to be adjusted before serving the people, respectfully she’s a bit older maybe she’s tired of people but no excuses!
Took over 30 mins to get through the drive thru, and you can't even get out once you're in. Will not go back.
Atmosphere: 1
Food: 1
Service: 1
Ariana Poitrais
The food taste very synthetic and frozen, I can only eat the pastries. The coffee is spectacular and reasonably priced. I’ve recently switched here from Starbucks and both my wallet and waistline are appreciative.
Brianna Youngblood
They have a hand typed sign on the bathroom saying employees only. My husband had to take our 3 year old to the gas station next door, which is not very close. The coffee is made ok.
Atmosphere: 1
Food: 4
Service: 2
Savannah Sparks
Jodi went above and beyond to make sure I could get my boo bucket. They were out by the time I made it in, but took my information down I can come tomorrow and pick it up. When I was eating my other food with my family I decided I wanted a spider donut so I go to pay and Jodi tells me don’t worry about it because of the boo bucket issue. Please be kind to your food service workers. They’re very busy and doing their best.
Atmosphere: 5
Food: 5
Service: 5
Michele Johnson
I ordered curbside on 09/11. Waited 15 before my sandwich and coffee was brought to me. She was rude and practically threw my bag in my car. I start to drive away and sipped my coffee. It was like warm. I turned around and went back. When I went in the cashier, who is the store manager, was fusing at customers because their POS System was down and she could only take cash. Some people left, some went to get cash. When I got to the register, she said what do you need? I told her about my experience. She said she would give me another coffee. Mind you it is now 30 minutes later. I said no thank you, I would like a refund. She tells me I would have to do it through the app because her POS System was down. I asked her where in the app and she said she didn’t have time and just do it in the app. At that time, the other ride employee shouted out loud, she didn’t have to explain anything to me! I told her, I am spending my money, so yes she does and that our conversation has nothing to do with her. She kept talking. I went back to the cashier and asked for the managers name, she said she was the manager. I asked for the name for the area or regional manager’s contact information. She gave me the owners name but said she could not give me the number. They kept my food and I still have not received my refund. So I am out twice. Store owner’s name Mike Patel!! This store could be do much better if the customer service was better!
I always go here on the way to work to get me a drink and I love this place because it’s so close to home and the workers are sweet however when I got my drink after drinking half way once I got to work I noticed something black at the bottom of my drink I’m assuming it’s a gnat in my drink and I was very surprised… alittle grossed out and didn’t know if I should call the health department I would look at you’re drinks cautiously
Atmosphere: 2
Food: 2
Service: 5
Good for coffee. Does not have baskin robbins as shown on the sign.
Avocado toast and butter pecan iced cappuccino were the best!
Atmosphere: 5
Food: 5
Service: 5
Gentleman claimed to be unable to remake my drink due to me purchasing it from another location(5pm). Originally, the location I purchased from didn’t have any liquid sugar and I wasn’t advised of this during the time of my order being placed (8am) but I didn’t find this out until I went back after work for it to be remade so I went to the broad riv. location just to be turned away b/c I didn’t originally purchase from them. I PROMISE you Starbucks would NEVER!!!! Drink thrown away and money wasted because no receipt was provided.
Atmosphere: 1
Food: 1
Service: 1
No donuts and attitude.
Atmosphere: 1
Food: 1
Service: 1
The area is a little ran down but the employees make up for it all the girl that took care of me was super sweet and my matcha was perfect
Atmosphere: 3
Food: 5
Service: 5
This was my third visit to a Dunkin’ location—and unfortunately, the experience was consistently disappointing.
I ordered a shaken espresso, but the staff seemed completely disengaged and uninterested.
No one was welcoming, responsive, or willing to answer questions about the order or the menu.
It wasn’t just this location either.
Every Dunkin’ I’ve visited has had the same issue: poor customer service and zero friendliness.
At this point, it feels like this is just how Dunkin’ operates.
And that’s a shame.
Food: 3
Service: 2
There's not enough room to express my discontent on this page. But if you are expecting the Dunkin' Donuts of the past or of the northern part of the country. Don't waste your time with the South Carolina Dunkin' Donuts. It was terrible. Day old Donuts almost every single time that I go to purchase Donuts at any of the Dunkin' Donuts. And nobody, and I mean nobody cares, that works here or manages it, owns the franchise or corporate office.
Atmosphere: 1
Food: 1
Service: 1
Very nasty unprofessional location. I walked in and seen the servers eating donuts with their gloves on right behind the counter. Tried to order at asked if tge can switch out the meat lady said no. No problem I wanted to add upgrades to my dozen she said no lol it would be a separate order no problem. The person behind me orders the same meal the had no problem replacing the bread. I stayed professional and calm the whole time. But this place used to be good. Will take my money else where.
Atmosphere: 1
Food: 1
Service: 1
I just moved down here 8 days ago and I must say SC is a beautiful state but unfortunately this Dunkin Donuts has 1 rude worker. I don’t know her name but her attitude needs to be adjusted before serving the people, respectfully she’s a bit older maybe she’s tired of people but no excuses!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Dunkin' Midnight Coffee
Restaurantji Recommends
Took over 30 mins to get through the drive thru, and you can't even get out once you're in. Will not go back.
Atmosphere: 1
Food: 1
Service: 1
The food taste very synthetic and frozen, I can only eat the pastries. The coffee is spectacular and reasonably priced. I’ve recently switched here from Starbucks and both my wallet and waistline are appreciative.
They have a hand typed sign on the bathroom saying employees only. My husband had to take our 3 year old to the gas station next door, which is not very close. The coffee is made ok.
Atmosphere: 1
Food: 4
Service: 2
Jodi went above and beyond to make sure I could get my boo bucket. They were out by the time I made it in, but took my information down I can come tomorrow and pick it up. When I was eating my other food with my family I decided I wanted a spider donut so I go to pay and Jodi tells me don’t worry about it because of the boo bucket issue. Please be kind to your food service workers. They’re very busy and doing their best.
Atmosphere: 5
Food: 5
Service: 5
I ordered curbside on 09/11. Waited 15 before my sandwich and coffee was brought to me. She was rude and practically threw my bag in my car. I start to drive away and sipped my coffee. It was like warm. I turned around and went back. When I went in the cashier, who is the store manager, was fusing at customers because their POS System was down and she could only take cash. Some people left, some went to get cash. When I got to the register, she said what do you need? I told her about my experience. She said she would give me another coffee. Mind you it is now 30 minutes later. I said no thank you, I would like a refund. She tells me I would have to do it through the app because her POS System was down. I asked her where in the app and she said she didn’t have time and just do it in the app. At that time, the other ride employee shouted out loud, she didn’t have to explain anything to me! I told her, I am spending my money, so yes she does and that our conversation has nothing to do with her. She kept talking. I went back to the cashier and asked for the managers name, she said she was the manager. I asked for the name for the area or regional manager’s contact information. She gave me the owners name but said she could not give me the number. They kept my food and I still have not received my refund. So I am out twice. Store owner’s name Mike Patel!! This store could be do much better if the customer service was better!
Atmosphere: 1
Food: 1
Service: 1
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