Dunkin'
4727 Forest Dr, Columbia
(803) 787-1117
Recent Reviews
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A long wait
& I had to request my order 3x's by three different people. Then the order that I had requested was wrong ill-prepared & had missing items. I do not recommend this specific Dunkin'; definitely needs some employee training.
Atmosphere: 2
Food: 1
Service: 2
I waited 20 minutes inside the restaurant for them to get my doughnut order. The manager has no idea what they are doing and the employees are just as clueless
Atmosphere: 1
Food: 1
Service: 1
Save yourself time and money and don’t go here. The workers are extremely rude and act as if you being there is inconveniencing them. Also they unfortunately don’t put any care into making the food or drinks either. So disappointing.
Atmosphere: 1
Food: 1
Service: 1
Friendly service very early in the morning! Our items were ready when we arrived!
Atmosphere: 5
Service: 5
Solange if im writing her name right was so very amazing & truly made my night even tho my order was right before closing. She alone would make me come back for sure.
Atmosphere: 5
Food: 5
Service: 5
I’m not sure if the employees at Dunkin just aren’t trained properly or they’re just lazy but multiple times I’ve gotten the Dunkalatte and they just fill it up with their coffee milk and leave out the espresso shot. I’ve had to say things multiple times and sometimes I’ve just not caught it until I’m too far. This location and the Wildewood location do the same thing. Like stop wasting people’s money because you don’t want to brew one espresso shot
This is the worst place to get Dunkin coffee. The service is bad and the coffee is always awfully made.
Atmosphere: 1
Food: 1
Service: 1
Long drive thru wait. Bagel was too hard to eat. Visit was around 830 am.
Atmosphere: 1
Food: 1
Service: 1
Expect a 20- minute wait!
Atmosphere: 3
Food: 5
Service: 3
Workers are extremely rude and condescending
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This is honestly the worst dunkin I have ever been to. Yolanda was extremely rude and judgy when we asked if we could add chipotle aioli to a sandwich. She didn’t know what it was and somehow that became our problem when it was being advertised on a sign right behind her. Customer service isn’t that hard. Do better.
Atmosphere: 1
Food: 2
Service: 1
If I could give this review no stars I would. I have been coming to this location with my parents for more than 20years and we have never been treated like we have today. Everything was good until we got to ordering our food. My mother and I walked up to the counter to place our order.We waited until someone came to attend us my mother then proceeded to say what she wanted mind you my mother can’t speak well English so it’s hard to understand what she saying.We got one medium ice coffee with two morning wraps, my mother wanted to add a small coffee which the worker kept saying what else while my mom kept repeating herself small coffee. The worker then told my mom to not get an attitude with her.When no one was getting an attitude nor raising there voice. The worker was just rude the whole time taking our order rolling her eyes and once the order was place she went to talk about it with work crew an even costumers, making comments about us and laughing.Like if we weren’t in the same building.
I ordered Dunkin’ Donuts through Uber Eats, and I’m honestly disappointed. I paid for a bagel with cream cheese, not a DIY kit. If I wanted to spread my own cream cheese, I would’ve picked up a bagel and a tub from the grocery store. This isn’t about being picky — it’s about getting what you paid for. It’s lazy service, plain and simple. Do better, Dunkin’. Put the cream cheese on the bagel next time.
Service: 1
Stopped for some expresso.
I run on dunkin 👍
Atmosphere: 5
Food: 5
Service: 5
Great coffee
Atmosphere: 5
Food: 5
Service: 5
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