Dunkin'
9311 Two Notch Rd, Columbia
(803) 736-6578
Recent Reviews
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Wow unbelievable let me start by saying I ordered my frozen coffee and instead of saying would that complete your order she told me my total and rushed me off I politely said that was not the rest of my order her tone changed real quick I said my meal over and over 1 sausage and cheese croissant 3 bacons 1 hash brown and a frozen coffee they charged me for 4 sandwiches 1 hash brown frozen coffee no bacon and egg on all my sandwiches no apologies or customer service came with this so disappointed work on your staff they are on the clock outside doing yard sale deals with people walking away with French vanilla creamer it looks like for payment y’all need to get your employees
I come to this location once a week and always have great service. I order ahead through the mobile app and never have any issues. My order is always correct and fresh. The staff at the window are always polite and friendly as well.
Atmosphere: 5
Food: 5
Service: 5
Everything I come here, morning or mid day, service and food is average
Atmosphere: 3
Food: 3
Service: 3
Avoid this location at all costs… sat here with no acknowledgment then when I said hello just gauge the microphone functionality they replied as if bothered…at least say “good morning, we’ll be with you shortly “ I used to come here and it was so good but so much has changed for the worse including here
Atmosphere: 1
Food: 4
Service: 1
I did ask for light mocha in my mocha iced coffee. It looked like they added extra. When I mentioned it, the girl just shrugged. I moved on with my day. I do have day most every DD's is super friendly.
Atmosphere: 1
Food: 4
Service: 2
Service was awesome great atmosphere
Atmosphere: 5
Food: 5
Service: 5
customer service is absolutely awful the employees are very rude and bad mannered
Atmosphere: 1
Food: 1
Service: 1
Donuts. Clean inside w good service. What more can a man want?
Atmosphere: 5
Food: 5
Service: 5
How do you have “drive through only” bc your registers aren’t working? Sounds like straight up laziness. Employees with attitude and maybe they should fire all of them and start again with better staff.
Nice kid at register! Gave me great recommendations for a party at work!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dunkin’ Donuts always delivers! The coffee is fresh, the service is fast, and the people are consistently sweet and welcoming. What really sets this location apart is the manager on Fridays, she is the best! She treats us like family and always goes out of her way to make sure we’re taken care of. It’s the kind of place where you feel valued and appreciated every time you walk in. Highly recommend!
Atmosphere: 5
Food: 4
Service: 5
Friendly staff and clean location. America runs on Dunkin!
Atmosphere: 5
Food: 5
Service: 5
ICED COLD FOOD, DRINK TASTED LIKE WATER AND NOT MIXED AT ALL, SNACKIN BACON WITH NO SEASONING. WASTED MY MONEY AND WAS HUNGRY.WHILE LIGHTSKIN LADY SEEMED TO NOT CARE AT ALL. TO OLD FOR THIS AND HAVE BEEN COMING TO DUNKIN FOR LONGER THAN SHES BEEN MANAGER FOR SURE.
Light skin lady was rude & served us cold food we've been to plenty other locations where the drinks were made the right way please fire this lady before she cost you guys loyal customers
What is with this new trend of “sorry drive through only” during normal business hours and the front door open.
They look at you like how dare you walk in right now and no patience taking our order (at the drive through). Time to find a new place that actually deserves my money.
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