Was very hungry after a 14 hour work day and wanted to go for something simple. Ordered online because I didn't have energy to drive 0.9 miles from my hotel. Order was delivered an hour and 15 minutes later with expected wait time of 30 minutes. Philly steak I ordered is completely gross (IS COMPLETELY GROSS because I'm still looking at this pile of sorry crap and it is NOT appetizing) wet, cold and uneatable. Worst experience I ever had especially for 30 bucks for a sandwich not including a 10 dollar tip to drive less than a mile!
Atmosphere: 1
Food: 1
Service: 1
Courtney Brown
Bread was old and the guy who works there is nice tables and eating area very nasty tables needs wiped floors need clean
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Veggie Medium
Mateen Mateen
Nice subbs
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Firehouse Hero
Sam Hunte
In a very busy part of town. Its work trying to find a parking spot over here, there are only a handful of parking spots in front of Firehouse. Other than those you would need to comb the side street which sits on a slope for a place to park. Food was decent here but a little slow. Had to wait about 10-12 mins for order to be made. It was worth it though.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Hook & Ladder
Christos Belegrinos
Ordered online. Sweet and spicy meatball, extra pickles. Picked it up, find there’s NO pickles. AND for some reason they put salami on top of it, WTH?? Kind of sick of godawful food service in this town and this place is just another to add onto the list. If you avoid eating out often, don’t waste your time coming here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meatball Sub
Ian Pszenny
30+ minutes to get my food. I watched 3 employees hangout while one guy was doing all the work. This is the second review I’ve had the time to write while waiting for my food. Do not come here.
Atmosphere: 1
Food: 1
Service: 1
mikayla bannister
Manager with long red hair with peircings was. Extremely rude and bossy to her employee and customers …
Atmosphere: 1
Food: 4
Service: 1
Gigi
overall, it’s not a place I’d choose for a gourmet experience. If you’re in a pinch, it’ll suffice. Hunger can sometimes lower our standards! ?
Atmosphere: 2
Food: 3
Recommended dishes: Italian, Firehouse Steak Cheese Medium, Tuna Salad Sub Medium
Michael Campbell
I have ordered from this location several times. And the food is what you expect from Firehouse. But my issue is the poor service everytime I order here.Whether it's in person or mobile, I expect to wait 10-15 minutes in store for one sub. I ordered one sub at 0815pm expected to be complete at 0830pm. I walk into a completely empty store. And they have yet to even start my order at 8:30. Another couple walk-in get their food before me and I walk out of an empty Firehouse at 0850.Lastly, the employees did not seem to care at all about my wait. And did not say a word to me as I left.
Atmosphere: 2
Food: 5
Service: 1
Caroline Shaw
I asked for no lettuce, tomato, or onion on my sub and when I opened it there was lettuce, tomato, and onions on it. My boyfriend got the meatball sub but the marinara sauce tasted funny and it was either burnt or moldy. The whole restaurant stank of ammonia and we were forced to leave early because the smell was nauseating. Finally, about 1.5-2 hours after lunch I began experiencing symptoms indicative of food poisoning.
Was very hungry after a 14 hour work day and wanted to go for something simple. Ordered online because I didn't have energy to drive 0.9 miles from my hotel. Order was delivered an hour and 15 minutes later with expected wait time of 30 minutes. Philly steak I ordered is completely gross (IS COMPLETELY GROSS because I'm still looking at this pile of sorry crap and it is NOT appetizing) wet, cold and uneatable. Worst experience I ever had especially for 30 bucks for a sandwich not including a 10 dollar tip to drive less than a mile!
Atmosphere: 1
Food: 1
Service: 1
Bread was old and the guy who works there is nice tables and eating area very nasty tables needs wiped floors need clean
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Veggie Medium
Nice subbs
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Firehouse Hero
In a very busy part of town. Its work trying to find a parking spot over here, there are only a handful of parking spots in front of Firehouse. Other than those you would need to comb the side street which sits on a slope for a place to park. Food was decent here but a little slow. Had to wait about 10-12 mins for order to be made. It was worth it though.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Hook & Ladder
Ordered online. Sweet and spicy meatball, extra pickles. Picked it up, find there’s NO pickles. AND for some reason they put salami on top of it, WTH?? Kind of sick of godawful food service in this town and this place is just another to add onto the list. If you avoid eating out often, don’t waste your time coming here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meatball Sub
30+ minutes to get my food. I watched 3 employees hangout while one guy was doing all the work. This is the second review I’ve had the time to write while waiting for my food. Do not come here.
Atmosphere: 1
Food: 1
Service: 1
Manager with long red hair with peircings was. Extremely rude and bossy to her employee and customers …
Atmosphere: 1
Food: 4
Service: 1
overall, it’s not a place I’d choose for a gourmet experience. If you’re in a pinch, it’ll suffice. Hunger can sometimes lower our standards! ?
Atmosphere: 2
Food: 3
Recommended dishes: Italian, Firehouse Steak Cheese Medium, Tuna Salad Sub Medium
I have ordered from this location several times. And the food is what you expect from Firehouse. But my issue is the poor service everytime I order here.Whether it's in person or mobile, I expect to wait 10-15 minutes in store for one sub. I ordered one sub at 0815pm expected to be complete at 0830pm. I walk into a completely empty store. And they have yet to even start my order at 8:30. Another couple walk-in get their food before me and I walk out of an empty Firehouse at 0850.Lastly, the employees did not seem to care at all about my wait. And did not say a word to me as I left.
Atmosphere: 2
Food: 5
Service: 1
I asked for no lettuce, tomato, or onion on my sub and when I opened it there was lettuce, tomato, and onions on it. My boyfriend got the meatball sub but the marinara sauce tasted funny and it was either burnt or moldy. The whole restaurant stank of ammonia and we were forced to leave early because the smell was nauseating. Finally, about 1.5-2 hours after lunch I began experiencing symptoms indicative of food poisoning.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Great Food and customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Hook & Ladder
It's fast food sandwiches made from fresh ingredients, hot, and delicious. And supporting a great cause too.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Engineer, Submarine Sandwich
It's a bit slow to actually getting my food (even when the store is more or less empty), but the food is great, and the people are always
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hook & Ladder
Awesome place. Great subs!
Atmosphere: 3
Food: 5
Service: 5
Rude! Poor customer service! Nothing like other locations I've visited. I still love the sandwiches though!
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