Firehouse Subs Sparkleberry Square

Fast and delicious! The subs was well put together (i.e. not falling apart or soggy) and service was quick!

Atmosphere: 5

Food: 5

Service: 5

Food was ready on time and order was accurate

Great food and service. But price is high

Atmosphere: 5

Food: 5

Service: 5

My husband went in and ordered 3 subs and he hadn’t paid for them yet. He asked if he could make 1 of them a larger size. The girl up front told him no, once the order had already gone back he can’t change it. He literally just ordered it and haven’t even given her the card yet to pay for it. I told him to just forget it and just leave since upsizing a sandwich was such a tremendous task. Like there was a robot and not a actual person making the sandwich or something. Made no sense!

Service: 1

Friendly and professional customer service! Went above and beyond…brought my order to the car.

Atmosphere: 5

Food: 5

Service: 5

Firehouse is always one of my goto spots to get a sandwich. The NY steamer is my favorite and could eat one everyday if I lived closer (and my wife let me!).

Atmosphere: 4

Food: 5

Service: 4

I place an online order, they tell me oh the frie machine is broken ok no issue get Mac and chez
Then I ask about my milk for the kids meal just to be told we don’t sell milk
IF ITS ON THE APP YOU SHOULD HAVE IT IN STOCK OR TAKE IT OFF YOUR STORE

Atmosphere: 3

Food: 4

Service: 1

Today was bad customer service, got home to the wrong sub, repeated on the phone my order. Called the store young ladies said they will make it over. Went back yo there and they gave my husband a hard time about making a small sub over. The young ladies were very rude. Just our experience at this location.

Atmosphere: 4

Food: 3

Service: 1

Always the friendliest and personable staff.. We love this place!

Atmosphere: 5

Food: 5

Service: 5

The employees here rock! Thus they also do an excellent job with the food, and the speed of service. Highly recommend this location!

Atmosphere: 5

Food: 5

Service: 5

Super fast service. Friendly. The food was amazing and it showed that they put together the subs with care: ingredients evenly spread, not all over the bottom of the box. Absolutely delicious!

Atmosphere: 5

Food: 5

Service: 5

Put an online order in, get home to find out they didn’t bother to put the desserts my wife wanted in the bag. So I call and ask about getting a credit or something so I don’t have to drive all the way back to get it fixed. I get told they can’t refund or anything unless I drive all the way back to the store, even though we ordered online.

Atmosphere: 2

Food: 4

Service: 1

General manager was awesome very kind and respectful. Food was great right temperature crew in the back was good to me. Call my name very clean place. I will recommend this to anybody else. I know it’s hard to find this place. I wish they put out more billboards.

Atmosphere: 5

Food: 5

Service: 5

Good!!!!!! I ate it all. Good service!

Atmosphere: 5

Food: 5

Service: 5

The sandwiches are always good but the last 2 times I ordered a salad which is supposed to have romaine lettuce they use iceberg lettuce. And I requested bacon bits & paid extra for it & no bacon bits on my salad. Why can the other Firehouse Subs in our area use romaine lettuce which is better for you and this one does not.