Live the food but ive been calling in a specific order for over two years. Now all of a sudden no more call in orders...
Atmosphere: 1
Food: 5
Service: 1
Valanda Weston
Great Food and Great Prices!
Atmosphere: 5
Food: 5
Service: 5
Tamara Ladson
Service was awful and it's nasty in there... Will not be returning
Terri Lee
I visited this location on Veteran’s Day at approximately 8:30 PM, and the experience was absolutely unacceptable. Upon entering, the restaurant smelled like sewer. There was one party ahead of us waiting to be seated, and after about 15 minutes, a waitress finally appeared to seat both parties. Every table was filthy. We had to stand and wait while she wiped down the table and cleared dirty dishes before we could sit. At first glance, the entire restaurant was a disaster—only one couple was dining, yet the place looked neglected and unsanitary. The waitress, Kiara (or Kara), was the only person working. Another individual sat in a booth on her cell phone the entire time. When the waitress came to take our drink order—20 minutes later—I immediately mentioned how dirty the restaurant was, and she acknowledged it. It then took another 30 minutes to receive simple drinks: coffee, water, and hot chocolate. The coffee was lukewarm and tasted stale. While waiting for food, we saw four separate parties enter and leave because there was no host or anyone at the front. Kiara repeatedly disappeared for long periods. The only other couple left without paying, and Kiara asked us if they had left—proof that she was not attentive. Tables remained dirty throughout our entire visit. After waiting 58 minutes, our food arrived, and only one order was correct. How does that happen when there are only two customers in the restaurant? The service was beyond poor. I asked Kiara to remove the incorrect items and provide a to-go box. She walked over to the booth where the woman on her phone was sitting, who then got up to process the adjustment. When I asked if that woman was the manager, Kiara confirmed she was. To learn that a manager sat idly by, ignoring the filthy conditions, failing to assist with service, and making no effort to acknowledge or apologize is appalling. This is a complete failure of leadership. After paying and leaving, I saw Kiara eating Chipotle at a booth, instead of cleaning tables or addressing the mess inside. IHOP Location #0419 is filthy, provides terrible customer service, and has HORRIBLE management. This ruined a meal for a military family on Veteran’s Day. I will never return and strongly advise others to avoid this location.
Atmosphere: 1
Food: 1
Service: 1
TD Ormen
I do not recommend
Atmosphere: 1
Food: 1
Service: 1
Coach Meteor
Poor service . Save your money for other places !
Atmosphere: 1
Food: 1
Service: 1
April Simmons
Man with the long beard threatened everyone with his *pew pew* to leave after he didn’t want to take anymore orders late at night. My friends and I could neverrr eat at iHop overnight because no one wants to work. Why is he not fired yet? He’s bad for business! I wish Google had 0 star ratings.
Service: 1
dodgetruck67
Tried to dine in for breakfast 5:20am; staff told us no dining in 4am - 6:30am. Totally un-advertised and no signage. Seems like a decision by local workers, but not corporate policy?
Car was towed while we dined. Had to pay $260 to get my car back before i could continue my drive back to Pennsylvania. Tow company claims they go in the restaurant and go table to table announcing cars, i must've been in the bathroom at the time or didn't hear then if they truly do this. Seems like this IHOP has a side hustle with a local tow yard to extort unjust impound fees.
Atmosphere: 1
Food: 1
Service: 1
Georgianna Sanders
Are food came out absolutely ice cold They were so short staffed that I could not get a hold of our server however he was absolutely fantastic but the food was ice cold and subpar at best
Atmosphere: 4
Food: 1
Service: 5
Jason Box
Got there shortly after they opened and had to wait 15 minutes to be seated due to them not being ready and another 15 minutes to order because their kitchen staff was not ready. Was given a watered down hot chocolate that was more hot water with powder at the bottom of the cup. Service was extremely slow and what should’ve been a quick breakfast turned into an almost 2 hour ordeal. The sign out front says under new management but don’t let that fool you into believing it’s under good management now
Atmosphere: 1
Food: 1
Service: 1
Lynn Hulbert
This is my least favorite IHOP ever. Downtown Columbia SC. Service is always bad & very slow. Have eaten at this location probably 5times this time was the worst. Was sat right away but then nothing. There was only 1 other table there besides our table of 3. Never received our water had to ask 3 times, food took 28 minutes & we didn't receive what we ordered. Had small stack of blueberry pancakes,large stack of strawberry cheesecake pancakes with side of hash browns & 2 egg bfast. Didn't receive any hash browns or toast. Our server lacked everything. Only went here because my son wanted the strawberry pancakes & the other IHOP towards Harboson was closed. Which of you going to eat at IHop that is definitely the location to go to.
Food: 2
Becky Tighe
After driving into town and getting in late IHOP was about the only place open to get some dinner. I had the steak tips with green beans and fries. My server was an absolute sweetheart and my dinner was delicious. I'll definitely dine there again! It wasn't busy since it was so late but the place was clean and I enjoyed myself. Not too mention the portion was plenty and the price was decent.
Management was super.
Atmosphere: 5
Food: 5
Service: 5
Omelette my family favourite
Atmosphere: 5
Food: 5
Service: 5
Live the food but ive been calling in a specific order for over two years. Now all of a sudden no more call in orders...
Atmosphere: 1
Food: 5
Service: 1
Great Food and Great Prices!
Atmosphere: 5
Food: 5
Service: 5
Service was awful and it's nasty in there...
Will not be returning
I visited this location on Veteran’s Day at approximately 8:30 PM, and the experience was absolutely unacceptable. Upon entering, the restaurant smelled like sewer. There was one party ahead of us waiting to be seated, and after about 15 minutes, a waitress finally appeared to seat both parties. Every table was filthy. We had to stand and wait while she wiped down the table and cleared dirty dishes before we could sit. At first glance, the entire restaurant was a disaster—only one couple was dining, yet the place looked neglected and unsanitary.
The waitress, Kiara (or Kara), was the only person working. Another individual sat in a booth on her cell phone the entire time. When the waitress came to take our drink order—20 minutes later—I immediately mentioned how dirty the restaurant was, and she acknowledged it. It then took another 30 minutes to receive simple drinks: coffee, water, and hot chocolate. The coffee was lukewarm and tasted stale.
While waiting for food, we saw four separate parties enter and leave because there was no host or anyone at the front. Kiara repeatedly disappeared for long periods. The only other couple left without paying, and Kiara asked us if they had left—proof that she was not attentive. Tables remained dirty throughout our entire visit.
After waiting 58 minutes, our food arrived, and only one order was correct. How does that happen when there are only two customers in the restaurant? The service was beyond poor. I asked Kiara to remove the incorrect items and provide a to-go box. She walked over to the booth where the woman on her phone was sitting, who then got up to process the adjustment. When I asked if that woman was the manager, Kiara confirmed she was.
To learn that a manager sat idly by, ignoring the filthy conditions, failing to assist with service, and making no effort to acknowledge or apologize is appalling. This is a complete failure of leadership. After paying and leaving, I saw Kiara eating Chipotle at a booth, instead of cleaning tables or addressing the mess inside.
IHOP Location #0419 is filthy, provides terrible customer service, and has HORRIBLE management. This ruined a meal for a military family on Veteran’s Day. I will never return and strongly advise others to avoid this location.
Atmosphere: 1
Food: 1
Service: 1
I do not recommend
Atmosphere: 1
Food: 1
Service: 1
Poor service . Save your money for other places !
Atmosphere: 1
Food: 1
Service: 1
Man with the long beard threatened everyone with his *pew pew* to leave after he didn’t want to take anymore orders late at night. My friends and I could neverrr eat at iHop overnight because no one wants to work. Why is he not fired yet? He’s bad for business! I wish Google had 0 star ratings.
Service: 1
Tried to dine in for breakfast 5:20am; staff told us no dining in 4am - 6:30am. Totally un-advertised and no signage. Seems like a decision by local workers, but not corporate policy?
Restaurantji Recommends
Car was towed while we dined. Had to pay $260 to get my car back before i could continue my drive back to Pennsylvania. Tow company claims they go in the restaurant and go table to table announcing cars, i must've been in the bathroom at the time or didn't hear then if they truly do this. Seems like this IHOP has a side hustle with a local tow yard to extort unjust impound fees.
Atmosphere: 1
Food: 1
Service: 1
Are food came out absolutely ice cold They were so short staffed that I could not get a hold of our server however he was absolutely fantastic but the food was ice cold and subpar at best
Atmosphere: 4
Food: 1
Service: 5
Got there shortly after they opened and had to wait 15 minutes to be seated due to them not being ready and another 15 minutes to order because their kitchen staff was not ready. Was given a watered down hot chocolate that was more hot water with powder at the bottom of the cup. Service was extremely slow and what should’ve been a quick breakfast turned into an almost 2 hour ordeal. The sign out front says under new management but don’t let that fool you into believing it’s under good management now
Atmosphere: 1
Food: 1
Service: 1
This is my least favorite IHOP ever. Downtown Columbia SC. Service is always bad & very slow. Have eaten at this location probably 5times this time was the worst. Was sat right away but then nothing. There was only 1 other table there besides our table of 3. Never received our water had to ask 3 times, food took 28 minutes & we didn't receive what we ordered. Had small stack of blueberry pancakes,large stack of strawberry cheesecake pancakes with side of hash browns & 2 egg bfast. Didn't receive any hash browns or toast. Our server lacked everything. Only went here because my son wanted the strawberry pancakes & the other IHOP towards Harboson was closed. Which of you going to eat at IHop that is definitely the location to go to.
Food: 2
After driving into town and getting in late IHOP was about the only place open to get some dinner. I had the steak tips with green beans and fries. My server was an absolute sweetheart and my dinner was delicious. I'll definitely dine there again!
It wasn't busy since it was so late but the place was clean and I enjoyed myself. Not too mention the portion was plenty and the price was decent.
Atmosphere: 5
Food: 5
Service: 5
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