Jersey Mike's Subs

I eat with this chain often and I think this location has the best bread.

Atmosphere: 5

Food: 5

Service: 5

The staff is always so friendly and make you feel welcomed. From the managers to the clerks to the sandwich makers. Shouts out to a great crew that knows how to work well with each other even in stressful situations Alex, Naiya, Abby, Ta'shawn, and Ta'Najae.

Atmosphere: 5

Food: 5

Service: 5

Best subs ever.

Atmosphere: 5

Food: 5

Service: 5

I have frequent this Jersey Mikes often, because I live in a subdivision not to far from the stores location. Each time that I have been in this store, the stores appearance is always unsanitary and something always goes wrong with the order. However tonight was far worse than any other time that I've visited the store and I do NOT plan on returning. There was a caucasian guy who was working tonight THAT WAS SUPER RUDE!!!! He was not only rude to me, but it seemed to be every other customer of color who came in the store. When taking my order, he cut me off, He rolled his eyes and was very dismissive. When another young lady that visited the store ( caucasian) came in for her order.He was super sweet to her. I have never been so upset as I was tonight. This is by far the WORSE Jersey Mike's within the franchise.

Atmosphere: 1

Food: 1

Service: 1

Always prepared to give a nice tip on our mobile order if it is ready by the quoted time.
I walked in, one customer in line only two take-out bags prepped on the counter, one of them was mine. 4 other takeouts were made and sent on their way before mine was ready.
I walked in at the quoted time, waited 15 before mine was ready.
Not sure if it is the app, management, or the staff but very poor service.
Also, an employee walking through customers with saying “excuse me”, grabbed a bag of chips, dropped another bag on the floor and left it there before getting a drink and leaving.

Atmosphere: 1

Food: 4

Service: 1

Ashley is always so nice and friendly. We got our sandwiches mixed up and she went and remade it for us. Great place to go.

Atmosphere: 5

Food: 5

Service: 5

Due to recent surgery, I was unable to drive and sent my boyfriend to this location instead. I ordered a sub in a tub, a regular order of mine. When my boyfriend returned with the order, it was apparent that someone had eaten from the salad. I returned to the location, explained the situation to the employees, who were mostly teenagers, and requested a remake of the salad. Although they seemed uncertain about the course of action, one of the young men politely asked about the issue and remade the salad. Regrettably, upon arriving home, I discovered that the condiments were missing from the bag. As a result, my salad was dry and lacked dressing. I contacted the location, and a teenager answered, stating that she could only provide the supervisor's contact information. It is clear that this location requires improved management. If I were currently able to drive, I would return to the location to address this issue.

Alex and Tyler displayed excellent customer service...we need more of them around...thank y'all for the your service...

Excellent service.

Atmosphere: 5

Food: 5

Service: 5

Excellent service on Robert Branch location.

Atmosphere: 5

Food: 5

Service: 5

Store and restrooms were clean, but had limited seating. The girl taking the order talked way too soft and I had to ask her to repeat everything. Waiting about 10 minutes for my chicken bacon ranch to cook, not bad. Got back in my car and in the road only to find out I a totally different chicken sandwich…it was like a stake and cheese but made with chicken. It was ok but not what I ordered.

Atmosphere: 4

Food: 3

Service: 1

This location needs to get it together. Went to this location last night and it was very unorganized. Five employees at the counter looked very lost. Not knowing who order is who's. Also kept opening the sandwich to see what it was. The cheesesteak I ordered was not prepared correctly. The cheese was not melted in the steak. Drove to the other location in Sandhill. In and out within 10 minutes.

Atmosphere: 2

Food: 2

Service: 2

Great food. They were friendly, the store was clean. I like the way they make subs.

Atmosphere: 5

Food: 5

Service: 5

Over 20 bucks for a Large sub is absolutely insane!!

Quick fast and very friend! Thank hermani

Atmosphere: 5

Food: 5

Service: 5