Kroger

3403 Forest Dr, Columbia
(803) 738-0225

Recent Reviews

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Shirley Smith

Very friendly. Get all drug prescriptions there. Have since opened.

Sharon Redmond

Got most of what I wanted at good prices

Diana Hopkins

I love the items and prices at krogers...but customer service sucks especially on forest drives.. u can barely find a manager to speak with..an customer service has attitudes. Been searching for a item for the past 3 weeks that they have been out of stock on..but no manager to speak with..smh

Hilda Guess

The manager is rude and accused me of stealing because I had two separate orders, when I showed receipts he did not apologize.

Clara crow

We usually go here, convenient and usually a good experience. Until tonight, had the best experience. Crystal made this normal grocery store experience into a joy. She has such a light and is so kind and fast. So grateful to have had such a pleasant experience!

Gonzalo Leon-Gelpi

Will never shop here again.

Jack Porter

Very convenient location and friendly staff.

Gaylee Davis

I was bewitched by Serena and how sweet she was. Thank you for making the day better with a fresh and freshly cake for 30 people.Kudos ?

Shariyka Romero

I recently visited the Kroger on Forest Dr, and I was very impressed with the customer service I received. I was looking for a specific item, but I wasn't sure where to find it. I asked an employee for help, and he was very knowledgeable and helpful. He quickly found the item for me, and another employee even helped me price check an item to make sure I was getting the best deal.

Ann Wilson

Great PricesLove the Produce selectionAwesome Meat SectionHave a Pharmacy here!Also, you can get gas and earn fuel points to lower the price of gas ...

RJ

Very clean and organized. Can be kinda pricey but great variety. Customer service is above average.

Dion Richmond

I can usually find what I need if Food Lion doesn't have it. The prices are reasonable.

Gracie Irdam

Sells expired stuff…

Willy

Once again, I try Kroger on Forest. It was horrible. I got black-gooey fuzzy "sliced white" mushrooms, apparently it's okay because they didn't charge me for them. Something the pick-up guy did NOT bother to explain, even though their website says the person who brings your groceries out will explain about substitutions. I guess when Krogers substitutes garbage (FOR FREE!!!!!), then for some reason they will NOT tell you about that substitute. Plus they left other stuff out that they DID charge me for. Yet no one said one word to me. This means, as a handicapped person, if I have to keep going to Krogers, i will have to stand there and check every single fúkking item against the online receipt before I leave. Why? Because no one at Krogers will bother to do that themselves. Worse, even, than burger king! I will say the manager Mr. Jamie kinda tried to be decent about it, but that's if I want to drive back there and walk around the store and pick new stuff out. Why is it, it's always my time and effort that mean nothing, while they rake in the dough even when they screw up? I will go back out tomorrow: to Food Lion. Because of my handicapped status, I will likely have to keep trying pick-up, I'm afraid. Below is my old review from a few years ago. Just look at the last line and substitute "pick-up" for "delivery":-------------------------I have to agree with the other reviews of customer service, esp. "Miss Jammie" or "Jamie." I was told to bring some rotten produce and outdated stuff back (from delivery). However, she got mad in the store and yelled at me that she didn't have to take anything back, because they had new rules. Fine, but I had just called in to ask an HOUR earlier. I think she really could have at least replaced a few items or given a partial refund just for good customer relations. Unless Kroger has figured out they can dump rotten produce and bad milk on you in delivery to help their bottom line. Really gross.

Aileen Hill

Made a visit to find items I can't find in Sumter, SC

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