2 people working in store. Pick up order was 30 min late….
coco chanel
I had bit the pizza and it was a piece of hair in my food . Thats sooo nasty . & I’m pregnant.
Atmosphere: 1
Food: 1
Service: 2
geter rhodes
Ordered a pizza online and opted to pay at store. Glad I did that because even though I got confirmation and have the screenshot of that, the store didnt have a record of my order? Glad I didnt prepay. Chip Rhodes Order 151 Rosewood Dr store columbia sc Thanks for nothing
Erik Griffin
Our go to for pizza night!
Kit Right
Carryout order was ready and waiting when promised. It was also super delicious
Atmosphere: 5
Food: 5
Service: 5
EDee
All 3 time just to be hung up on every time. Horrible customer service
Theresa Dean
I placed an order for a pepperoni pizza I asked for extra seasoning and sauce on the crust as usual. I got back to work and the pizza box was completely covered in grease it was all over my car seat. I went back to ask the manager Juliann to look at the box and all she could say was you asked for extra sauce. My hands cover with grease it was all over the counter a she looked at me like I was crazy. I then let her know it was also in my car seat and all she could say was I'm sorry. I then asked her was going to clean my car seat? Again all she could was say sorry.I asked for someone above her she could not or would not give me any points of contact. I eat there alot but I will not be back...terrible management.
Harmon Family
Love Marcos at any location, but this one is always a favorite. Consistent speed and service, but sometimes I wish that when I paid for extra cheese, that I got extra cheese.
Sara Jane Selesky
Love Marcos! The food is always tasty and the orders are always accurate. The food is always ready right when it says it's going to be and th staff is super pleasant. Great job! Keep it up!
Now THIS location has perfected every aspect of the customer's experience. The food is always perfect, always delicious, and the staff is top notch without fail. This location should mentor the Rosewood Dr. crew.
Atmosphere: 5
Food: 5
Service: 5
Carlinda Green
I love me some Marcos pizza. My most recent experience was hectic because I didn't know that when they are low on drivers that they would send a door dash driver with the order. There was some confusion but they remade my pizzas fresh. And I am faithful to them as long as they are faithful to me. I have yet to ever have a real issue with this Marcos on forest drive. The staff is friendly and very helpful. They are highly considerate and if they are not making enough I surely advise paying them more. I was one of the very few people in my situation that handled it with grace and understanding so I can only imagine the backlash they may receive from other customers do to mistakes. Keep in mind everyone is human and everyone makes mistakes. They are ALL good people and they have great pizzas in my opinion. I hope my post does get them in postion to get a raise of $1-$2 dollars. Customer species rather in Retail or on food is easy. They never have let me down and I dang sure will not allow this las my exoerinece to deter me from ordering from the and giving them MY business and those other people I know as well that I tend to tell to go to Marcos. When I am able to tip I love to do so. Sometimes I'm not able to and a pizza is convinent. And I must say each delivery person rather given a tip or not had always showed me the up most respect with a smile. now what they may say when they get to their car is none of my business or concern. That's neither here nor there for me what matters to me is how they present themselves and they. Nail it every time. I do hope the staff see this review. To make them feel lifted in all that they do.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own, Cheese Pizza w Extra Cheese and Sausage, Lemon Pepper Wings, Chicken Wings, Cinnasquares
valerie allen
Ordered lemon pepper wings and a thin meats only small pizza last night. I’ve officially decided to not order again from Marcos. I’m not sure if they’ve changed employees or just don’t care anymore but it was the worst ever. Cold pizza and burnt wings. If I could add a picture I would.
Food: 1
Service: 1
Heather Dixon-Hulse
I had a problem one night with a delivery. My pizza was cold and the delivery person was rude. But to be fair there was a storm and it was raining pretty hard. They gave me a credit which I used and the food was amazing ?. Pics to follow!
2 people working in store. Pick up order was 30 min late….
I had bit the pizza and it was a piece of hair in my food . Thats sooo nasty . & I’m pregnant.
Atmosphere: 1
Food: 1
Service: 2
Ordered a pizza online and opted to pay at store. Glad I did that because even though I got confirmation and have the screenshot of that, the store didnt have a record of my order?
Glad I didnt prepay.
Chip Rhodes
Order 151 Rosewood Dr store columbia sc
Thanks for nothing
Our go to for pizza night!
Carryout order was ready and waiting when promised. It was also super delicious
Atmosphere: 5
Food: 5
Service: 5
All 3 time just to be hung up on every time. Horrible customer service
I placed an order for a pepperoni pizza I asked for extra seasoning and sauce on the crust as usual. I got back to work and the pizza box was completely covered in grease it was all over my car seat. I went back to ask the manager Juliann to look at the box and all she could say was you asked for extra sauce. My hands cover with grease it was all over the counter a she looked at me like I was crazy. I then let her know it was also in my car seat and all she could say was I'm sorry. I then asked her was going to clean my car seat? Again all she could was say sorry.I asked for someone above her she could not or would not give me any points of contact. I eat there alot but I will not be back...terrible management.
Love Marcos at any location, but this one is always a favorite. Consistent speed and service, but sometimes I wish that when I paid for extra cheese, that I got extra cheese.
Love Marcos! The food is always tasty and the orders are always accurate. The food is always ready right when it says it's going to be and th staff is super pleasant. Great job! Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza
Really love this place.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Awesome service.
Atmosphere: 5
Food: 5
Service: 5
Now THIS location has perfected every aspect of the customer's experience. The food is always perfect, always delicious, and the staff is top notch without fail. This location should mentor the Rosewood Dr. crew.
Atmosphere: 5
Food: 5
Service: 5
I love me some Marcos pizza. My most recent experience was hectic because I didn't know that when they are low on drivers that they would send a door dash driver with the order. There was some confusion but they remade my pizzas fresh. And I am faithful to them as long as they are faithful to me. I have yet to ever have a real issue with this Marcos on forest drive. The staff is friendly and very helpful. They are highly considerate and if they are not making enough I surely advise paying them more. I was one of the very few people in my situation that handled it with grace and understanding so I can only imagine the backlash they may receive from other customers do to mistakes. Keep in mind everyone is human and everyone makes mistakes. They are ALL good people and they have great pizzas in my opinion. I hope my post does get them in postion to get a raise of $1-$2 dollars. Customer species rather in Retail or on food is easy. They never have let me down and I dang sure will not allow this las my exoerinece to deter me from ordering from the and giving them MY business and those other people I know as well that I tend to tell to go to Marcos. When I am able to tip I love to do so. Sometimes I'm not able to and a pizza is convinent. And I must say each delivery person rather given a tip or not had always showed me the up most respect with a smile. now what they may say when they get to their car is none of my business or concern. That's neither here nor there for me what matters to me is how they present themselves and they. Nail it every time. I do hope the staff see this review. To make them feel lifted in all that they do.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own, Cheese Pizza w Extra Cheese and Sausage, Lemon Pepper Wings, Chicken Wings, Cinnasquares
Ordered lemon pepper wings and a thin meats only small pizza last night. I’ve officially decided to not order again from Marcos. I’m not sure if they’ve changed employees or just don’t care anymore but it was the worst ever. Cold pizza and burnt wings.
If I could add a picture I would.
Food: 1
Service: 1
I had a problem one night with a delivery. My pizza was cold and the delivery person was rude. But to be fair there was a storm and it was raining pretty hard. They gave me a credit which I used and the food was amazing ?. Pics to follow!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Loading...