McDonald's
399 Killian Rd, Columbia
(803) 714-7900
Recent Reviews
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Good staff and convenient location.. orders are always correct and never have been given a issue by any employee here. Unlike others location
Atmosphere: 4
Food: 4
Service: 4
The lady serving us this evening Fri night right after midnight (Jan 3 0:35) was so pleasant and kind. Best mcds drive through experience!
Atmosphere: 5
Food: 4
Service: 5
They lied to my face about a coupon working and I only noticed after paying. Of course they dont do refunds in store and its not worth getting lied to more. Dissapointed. Make sure you use the app or something that actually adds it all up because theyll say one thing and charge another. Smh
Like every fast food place they tend to cater to the drive-thru before the walk-in customers
Atmosphere: 4
Food: 4
Service: 4
Its amazing the difference here, I know the morning manager was moved here from the hardscrabble store and it show, everyone is nice now the order was correct !
Atmosphere: 5
Food: 5
Service: 5
Generally slow, long lines…. And really odd substitutions at random. For example, last time I went I ordered a quarter pounder with cheese deluxe, received….. with a chicken patty instead of beef. Another time, ordered a mocha frappe- apparently they were out of the mocha, so they gave me Carmel instead with fudge sauce on top…. Definitely an odd combo. I’m not sure if I was more weirded out by the flavor combo or the fact they just swapped it first and told me about it after the fact instead of asking if there was another flavor I wanted or if I wanted a different drink altogether.
Atmosphere: 3
Food: 3
Service: 3
Keyon was very nice and friendly ! Food was fresh and service was great.
Atmosphere: 5
Food: 5
Service: 5
If you like waiting three times as long with twice as many mistakes on your order then this is the mcdonalds for you.
Atmosphere: 2
Food: 3
Service: 2
Our food was served cold. My daughter went to the counter because her big Mac did not have the extra sauce she requested. She was at the counter for 10 minutes and they handed her a box of sauce. Her food was now ice cold. Had to take the big Mac back up front and explain three different times what was wrong. The lobby was extremely dirty.
Atmosphere: 1
Food: 2
Service: 1
This place is an absolute joke, the workers aren’t much better. Hassling folks about extra forks & syrups. They worried about talking to their friends more than the job.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My husband ordered me a large iced decaf coffee and they gave me a caffeine coffee. I'm allergic to caffeine and I immediately started having an allergic reaction. I called I swear 15 times and no one answered the phone.
I went back a week later and they tried to tell me they can't make a decaf iced coffee bc it comes pre-made. Well I know that's a lie bc THEIR site says they make DECAF iced coffee.
I asked do you have decaf coffee? She says YES. I said can you just use the decaf coffee instead of the regular?! She says, I would have to pour the decaf over the ice. I'm trying to figure out what was so hard about this.
I work downtown and have NEVER had an issue with this order but Killian and Hardscrabble act like it's rocket science to switch from defac to regular coffee.
Atmosphere: 1
Food: 1
Service: 1
The manager has a poor attitude and argues with employees in front of customers. This has happened multiple times.
Atmosphere: 2
Food: 2
Service: 2
This McDonald’s service is always super slow
Everytime I go there I ask for barbecue sauce all the time and they never give me my barbecue sauce
Food: 1
Has to be worse McDonald's ever. Need shut it down
Atmosphere: 1
Food: 1
Service: 1
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