The restaurant and atmosphere was ok, the staff service was ok, the young lady when I walked in was nice but the cashier guy seemed impatient and not friendly. The food portion was minimum, I've been to better establishments.
Atmosphere: 2
Food: 3
Service: 2
Alicia Lambert
After having a bad experience at another moes I came to this location, and everyone was friendly. Nasha was great. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Nickolaus Evans
The gentleman with dreads who works nights on 11/7/2025 had a nasty attitude a poor customer service. He had a nasty way of talking to people . And is a bad representation of the business
Atmosphere: 1
Food: 3
Service: 1
Yasemin
This place used to be good so I went here again after many years. Sad to say, while the food seems okay, the place is filthy. If you can’t keep your restaurant clean how can anyone trust the food you are serving?
Also, I see someone else mentioned this and I’ll say it also: “rice and beans?” doesn’t mean “what kind of rice/beans would you like?” so please then use the extra few words to ask what you mean. Especially when there’s literally no line or anyone waiting. Customers aren’t magically going to know what you have, especially it seems no one goes here anymore to eat because of the cleanliness issues.
Atmosphere: 1
Food: 3
Service: 2
Quin Cook
Everytime I come they give me old food that’s sitting at the bottom of the pan . And the workers are rude . Also the worker wouldn’t allow me to use my free reward . Very disappointing , the restaurant is located by my university, which is making my university look bad with their bad service. Food portions are very small, so be aware
Atmosphere: 1
Food: 1
Service: 1
RaShon Shannon
I visit Moes Southwest Grill one morning, I said good morning, but the female employee didn't say good morning. She claimed she said good morning, then I asked for a water cup she gave me the cup. Then her co-worker comes yelling you gotta pay for that as if her co-worker didn't give me the water cup free of charge. Then it was how she said it too, she practically act as if she owned Moes Southwest Grill rather than just being a employee working at Moes Southwest Grill. So I stated my complaint, and the manager rather than better handled the issue of the employees rudeness and disrespect he allowed me to have a meal on them. I wouldn't recommend anybody to Moes Southwest Grill. At least not this location on Main Street, plus they claim they be close but have their door unlocked and black manager be there all hours after business hours which makes me wonder. Anyway, what I will recommend is y'all download SoundCloud type in Shonagodd and listen to my new album Rademption now. Right now.
Atmosphere: 2
Food: 3
Service: 1
Sierra George
For some reason give measly meat portions. Also workers are either untrained or rude. Went in today to get a steak burrito, and the worker (a guy maybe in his 30s) put like a few pieces of steak in there and said it was a “full” portion. I’ve been multiple times and have never received that as a “full” portion, Then while making my burrito he kept leaving to talk to someone and laughing, seemed annoyed every time I told him what I wanted on the burrito. Seem understaffed and overall hectic establishment.
Atmosphere: 3
Food: 3
Service: 2
Chris Neely
The foods great. Always has been. Their customer service sucks and I am completely baffled as to how the doors are still open. Definitely not worth the trouble.
Atmosphere: 1
Food: 4
Service: 1
Nijel Felder
Literally no where to park to even pick up my food but the food was amazing
The people working the Super Bowl night gave me the best moes experience I’ve had in awhile, 10/10 service
Atmosphere: 5
Food: 5
Service: 5
Kelly
I love Moe's but this is the absolute worst location I have ever eaten at. I ordered delivery from this place twice. The first time food was not good. Barely any meat and tasted cold and old. I figured maybe they were having a bad day, so I placed another order a few weeks later. The food was even worse! I ordered three tacos in soft flour tortilla shells. Once again, barely any meat in tacos. The tortillas were so old they were hard and crunchy! All of the food was cold when it arrived. Whoever manages this location, needs to be fired.
Food: 1
shea jones
I ordered a bowl. Very simple. They even skimped me on freaking lettuce and rice!!! Don’t even think about the steak, there was maybe 6 pieces on the entire bowl. No shredded cheese or corn hardly. Completely forgot to put my sour cream on. Terrible. For having employees that are just required to put food in a bowl this is pathetic! First and last time ever eating Moes I’ll go to Chipotle next time.
Food: 2
Recommended dishes: Bowl
Yana Morgan
I went into moes to order nachos when I first walked in the workers greeted me and a man began to take my order I told him I wanted ground beef . There was only a corner of ground beef left not enough to even be evenly distributed across the chips and the very last he added it on to my food and called for more ground beef but didn’t add any to the small amount that was on my order. Me understanding that there’s limits I didn’t stress the issue even tho I knew from previous visits I was being shorten on meat I went on to add my toppings once I got to the end a young lady asked me do I have a veggie nacho that’s when I said hey you know what can I get more meat because you couldn’t even tell I had ground beef and I didn’t ask for extra toppings so that says enough in itself . Instead of remaking my order the man added ground beef on top of my lettuce YUCK! and said that I was “good” once I got to the register the young lady proceeded to charge me for extra meat . I just left out of the restaurant with no food didn’t even bother to make a issue about it I rather handle this with their boss I was nothing but polite with this team and they did nothing to try and fix the situation in fact tried to charge me for something that was poorly made pretty sure not what moes would want to be advertised considering beef nachos with extra meat is $17 I would prefer to have my nachos made to perfection with fresh meat and well proportion .
The restaurant and atmosphere was ok, the staff service was ok, the young lady when I walked in was nice but the cashier guy seemed impatient and not friendly. The food portion was minimum, I've been to better establishments.
Atmosphere: 2
Food: 3
Service: 2
After having a bad experience at another moes I came to this location, and everyone was friendly. Nasha was great. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
The gentleman with dreads who works nights on 11/7/2025 had a nasty attitude a poor customer service. He had a nasty way of talking to people . And is a bad representation of the business
Atmosphere: 1
Food: 3
Service: 1
This place used to be good so I went here again after many years. Sad to say, while the food seems okay, the place is filthy. If you can’t keep your restaurant clean how can anyone trust the food you are serving?
Also, I see someone else mentioned this and I’ll say it also: “rice and beans?” doesn’t mean “what kind of rice/beans would you like?” so please then use the extra few words to ask what you mean. Especially when there’s literally no line or anyone waiting. Customers aren’t magically going to know what you have, especially it seems no one goes here anymore to eat because of the cleanliness issues.
Atmosphere: 1
Food: 3
Service: 2
Everytime I come they give me old food that’s sitting at the bottom of the pan . And the workers are rude . Also the worker wouldn’t allow me to use my free reward . Very disappointing , the restaurant is located by my university, which is making my university look bad with their bad service. Food portions are very small, so be aware
Atmosphere: 1
Food: 1
Service: 1
I visit Moes Southwest Grill one morning, I said good morning, but the female employee didn't say good morning. She claimed she said good morning, then I asked for a water cup she gave me the cup. Then her co-worker comes yelling you gotta pay for that as if her co-worker didn't give me the water cup free of charge. Then it was how she said it too, she practically act as if she owned Moes Southwest Grill rather than just being a employee working at Moes Southwest Grill. So I stated my complaint, and the manager rather than better handled the issue of the employees rudeness and disrespect he allowed me to have a meal on them. I wouldn't recommend anybody to Moes Southwest Grill. At least not this location on Main Street, plus they claim they be close but have their door unlocked and black manager be there all hours after business hours which makes me wonder. Anyway, what I will recommend is y'all download SoundCloud type in Shonagodd and listen to my new album Rademption now. Right now.
Atmosphere: 2
Food: 3
Service: 1
For some reason give measly meat portions. Also workers are either untrained or rude. Went in today to get a steak burrito, and the worker (a guy maybe in his 30s) put like a few pieces of steak in there and said it was a “full” portion. I’ve been multiple times and have never received that as a “full” portion, Then while making my burrito he kept leaving to talk to someone and laughing, seemed annoyed every time I told him what I wanted on the burrito. Seem understaffed and overall hectic establishment.
Atmosphere: 3
Food: 3
Service: 2
The foods great. Always has been. Their customer service sucks and I am completely baffled as to how the doors are still open. Definitely not worth the trouble.
Atmosphere: 1
Food: 4
Service: 1
Literally no where to park to even pick up my food but the food was amazing
Atmosphere: 1
Food: 5
Service: 5
Not a bad place to eat at.
Burritos are good.
13 dollars for a burrito is crazy.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Bowl
Restaurantji Recommends
Super helpful and nice! Wonderful experience!!
Food: 5
The people working the Super Bowl night gave me the best moes experience I’ve had in awhile, 10/10 service
Atmosphere: 5
Food: 5
Service: 5
I love Moe's but this is the absolute worst location I have ever eaten at. I ordered delivery from this place twice. The first time food was not good. Barely any meat and tasted cold and old. I figured maybe they were having a bad day, so I placed another order a few weeks later. The food was even worse! I ordered three tacos in soft flour tortilla shells. Once again, barely any meat in tacos. The tortillas were so old they were hard and crunchy! All of the food was cold when it arrived. Whoever manages this location, needs to be fired.
Food: 1
I ordered a bowl. Very simple. They even skimped me on freaking lettuce and rice!!! Don’t even think about the steak, there was maybe 6 pieces on the entire bowl. No shredded cheese or corn hardly. Completely forgot to put my sour cream on. Terrible. For having employees that are just required to put food in a bowl this is pathetic! First and last time ever eating Moes I’ll go to Chipotle next time.
Food: 2
Recommended dishes: Bowl
I went into moes to order nachos when I first walked in the workers greeted me and a man began to take my order I told him I wanted ground beef . There was only a corner of ground beef left not enough to even be evenly distributed across the chips and the very last he added it on to my food and called for more ground beef but didn’t add any to the small amount that was on my order. Me understanding that there’s limits I didn’t stress the issue even tho I knew from previous visits I was being shorten on meat I went on to add my toppings once I got to the end a young lady asked me do I have a veggie nacho that’s when I said hey you know what can I get more meat because you couldn’t even tell I had ground beef and I didn’t ask for extra toppings so that says enough in itself . Instead of remaking my order the man added ground beef on top of my lettuce YUCK! and said that I was “good” once I got to the register the young lady proceeded to charge me for extra meat . I just left out of the restaurant with no food didn’t even bother to make a issue about it I rather handle this with their boss I was nothing but polite with this team and they did nothing to try and fix the situation in fact tried to charge me for something that was poorly made pretty sure not what moes would want to be advertised considering beef nachos with extra meat is $17 I would prefer to have my nachos made to perfection with fresh meat and well proportion .
Atmosphere: 1
Food: 1
Service: 1
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