my very first time going to moes - i placed an order for the birria bowl - when i picked up my order it was a burrito instead - i went back outside to wait on my order - came back in & saw my bowl was extremely thin , i paid 15$ for almost a kid portion meal & i am with child so it was extremely frustrating . there was also a few items missing in my bowl & the guy told me i was " wrong " because i ordered the burrito instead of the bowl , & even though this was my first time trying moes i remember what i ordered online & if i did make a mistake it could've been politely delivered rather than attitude being given & him trying to give me a hard time over a refund. I do not recommend this place for black people downtown because it seems they treat the caucasian folk with respect only.
Jordan Nancarvis
The staff always has great service despite my order being picky. Logan and Rodger are both great and I always enjoy getting to come and say Hi, the staff is quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homewrecker Burrito
David Kittle
Worst Moes I’ve visited. Employees wearing AirPods, ignoring you, dirty, overflowing trash, soda machine syrups out. Food was ok, but customer service sucks.Moes corporate needs to check this location and revoke its franchise.
Atmosphere: 2
Food: 3
Service: 1
Emanuel Hayes (Manny)
Dirty, asked for double meat and got less than a scoop, all my chips were
Atmosphere: 1
Food: 1
Service: 1
Nicole Hoeker
i ordered online and when i got back home opened the bag to see a half full bowl and no guac which i paid for. i go back to the store to get the guac and they only put a very small amount of guac on after i said it wasnt originally put on. the cashier was also rude. money
Atmosphere: 2
Food: 3
Service: 1
Saniyyah Lewis
They were very rude to me when I walked in, one of the workers didn’t want to give me a side of queso at first he kept saying there was no more but then seconds later he tells me i can get queso. Then the lady at the register had a very nasty attitude and this isn’t the first time someone has been rude to me. They also did not clean the salsa area it was very disgusting and there was none for me to use the restaurant itself wasn’t clean there was still left over chips on the tables and left over burritos. Overall the food was good but the customer service was terrible and the place was nasty
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Homewrecker
Noah Swart
Came in at 8:00 worker was trying close even though the store was open two more hours, seemed mad to take my order, made it incorrectly and added ingredients I didn’t ask for.
Atmosphere: 1
Food: 1
Service: 1
Mister South Carolina
Always a delight! I order something new every time!Vegetarian options: Custom orders availableWheelchair accessibility: Easy access
I ordered through the app twice, the first time I ordered the Homewrecker and it came with Guacamole, guac not included so I mentioned it within the app their resolution was giving me a credit for one free entree. Ordered again using that free entree, again no guac, I recently had surgery so couldn’t go into the restaurant myself to ensure I received what I was asking for. However this time I paid for it separately bc I built a bowl. I don’t know if they are just constantly out of guac or it’s a continuous error in their part but it’s horrible customer service. I normally visit the one on Beltline bc they have exceptional customer service this one my app forces me to order there. Terrible customer service food arrived cold both times. 0/10 would not recommend this location.
Food: 1
Service: 3
Jeff Caughtyou
Absolutely terrible! No chips or queso was delivered, $10 bowl of queso and nothing. The homewrecker bowl looked like you raked someones leftovers in a to go box, both quesadilla's were made wrong, no beans, no rice and they put both on the order. Terrible presentation, not all food was made or delivered. Nothing on the order was right. Family settled for grilled cheese for the evening.
Food: 1
Service: 1
Recommended dishes: Quesadilla, Burrito Bowl, Moe's Famous Queso
Forgot seasoned rice, lettuce & sour cream.... Received Pico, pinto beans and chicken. This is why I don't like ordering food through the app.. Seems that no one pays attention at all.
Atmosphere: 4
Food: 2
Recommended dishes: Two Tacos,
Kylie B.
I've been coming to this Moe's location consistently (honestly at least once a week and often times more) for the past three years now and have had only a few issues with getting orders wrong or things not tasting as good as usual, but I kept coming back. However, today the woman working the register was extremely rude when asking questions and checking people out... when I didn't respond right away to her question and attempted to pay with a gift card she said annoyedly "you're new here" and explained that they can't scan the gift card, when I've used that form of purchase a million times or more at this location. I'll most likely be coming back, but not for long if she normally interacts with customers like that.
Christian A.
If you like getting yelled and if you like hearing other people getting yelled at during your entire visit, this is the place for you!Walk in the door: "Welcome to Moe's!"Advance a few spots in line: "Welcome to Moe's!"As you're trying tell them what to put on your taco: "Welcome to Moe's!"As you're paying your bill: "Welcome to Moe's!"As you're filling up your drink: "Welcome to Moe's!"As you take your first bite of your lunch: "Welcome to Moe's!"As you eat your second, fifth, and seventh bites: "Welcome to Moe's!" "Welcome to Moe's!" "Welcome to Moe's!"As you walk out the door: "Welcome to Moe's!"As you try to fall asleep that night, still ringing in your ears: "Welcome to Moe's!"
Benjamin Heeter
The chery chipotle salsa had gone bad, but was still being served regardless.
Atmosphere: 3
Food: 1
Service: 4
Chris Williams
I love Moe’s - consistently high quality and good customer
my very first time going to moes - i placed an order for the birria bowl - when i picked up my order it was a burrito instead - i went back outside to wait on my order - came back in & saw my bowl was extremely thin , i paid 15$ for almost a kid portion meal & i am with child so it was extremely frustrating . there was also a few items missing in my bowl & the guy told me i was " wrong " because i ordered the burrito instead of the bowl , & even though this was my first time trying moes i remember what i ordered online & if i did make a mistake it could've been politely delivered rather than attitude being given & him trying to give me a hard time over a refund. I do not recommend this place for black people downtown because it seems they treat the caucasian folk with respect only.
The staff always has great service despite my order being picky. Logan and Rodger are both great and I always enjoy getting to come and say Hi, the staff is quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homewrecker Burrito
Worst Moes I’ve visited. Employees wearing AirPods, ignoring you, dirty, overflowing trash, soda machine syrups out. Food was ok, but customer service sucks.Moes corporate needs to check this location and revoke its franchise.
Atmosphere: 2
Food: 3
Service: 1
Dirty, asked for double meat and got less than a scoop, all my chips were
Atmosphere: 1
Food: 1
Service: 1
i ordered online and when i got back home opened the bag to see a half full bowl and no guac which i paid for. i go back to the store to get the guac and they only put a very small amount of guac on after i said it wasnt originally put on. the cashier was also rude. money
Atmosphere: 2
Food: 3
Service: 1
They were very rude to me when I walked in, one of the workers didn’t want to give me a side of queso at first he kept saying there was no more but then seconds later he tells me i can get queso. Then the lady at the register had a very nasty attitude and this isn’t the first time someone has been rude to me. They also did not clean the salsa area it was very disgusting and there was none for me to use the restaurant itself wasn’t clean there was still left over chips on the tables and left over burritos. Overall the food was good but the customer service was terrible and the place was nasty
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Homewrecker
Came in at 8:00 worker was trying close even though the store was open two more hours, seemed mad to take my order, made it incorrectly and added ingredients I didn’t ask for.
Atmosphere: 1
Food: 1
Service: 1
Always a delight! I order something new every time!Vegetarian options: Custom orders availableWheelchair accessibility: Easy access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Nachos, Homewrecker Burrito
I ordered through the app twice, the first time I ordered the Homewrecker and it came with Guacamole, guac not included so I mentioned it within the app their resolution was giving me a credit for one free entree. Ordered again using that free entree, again no guac, I recently had surgery so couldn’t go into the restaurant myself to ensure I received what I was asking for. However this time I paid for it separately bc I built a bowl. I don’t know if they are just constantly out of guac or it’s a continuous error in their part but it’s horrible customer service. I normally visit the one on Beltline bc they have exceptional customer service this one my app forces me to order there. Terrible customer service food arrived cold both times. 0/10 would not recommend this location.
Food: 1
Service: 3
Absolutely terrible! No chips or queso was delivered, $10 bowl of queso and nothing. The homewrecker bowl looked like you raked someones leftovers in a to go box, both quesadilla's were made wrong, no beans, no rice and they put both on the order. Terrible presentation, not all food was made or delivered. Nothing on the order was right. Family settled for grilled cheese for the evening.
Food: 1
Service: 1
Recommended dishes: Quesadilla, Burrito Bowl, Moe's Famous Queso
Restaurantji Recommends
Forgot seasoned rice, lettuce & sour cream.... Received Pico, pinto beans and chicken. This is why I don't like ordering food through the app.. Seems that no one pays attention at all.
Atmosphere: 4
Food: 2
Recommended dishes: Two Tacos,
I've been coming to this Moe's location consistently (honestly at least once a week and often times more) for the past three years now and have had only a few issues with getting orders wrong or things not tasting as good as usual, but I kept coming back. However, today the woman working the register was extremely rude when asking questions and checking people out... when I didn't respond right away to her question and attempted to pay with a gift card she said annoyedly "you're new here" and explained that they can't scan the gift card, when I've used that form of purchase a million times or more at this location. I'll most likely be coming back, but not for long if she normally interacts with customers like that.
If you like getting yelled and if you like hearing other people getting yelled at during your entire visit, this is the place for you!Walk in the door: "Welcome to Moe's!"Advance a few spots in line: "Welcome to Moe's!"As you're trying tell them what to put on your taco: "Welcome to Moe's!"As you're paying your bill: "Welcome to Moe's!"As you're filling up your drink: "Welcome to Moe's!"As you take your first bite of your lunch: "Welcome to Moe's!"As you eat your second, fifth, and seventh bites: "Welcome to Moe's!" "Welcome to Moe's!" "Welcome to Moe's!"As you walk out the door: "Welcome to Moe's!"As you try to fall asleep that night, still ringing in your ears: "Welcome to Moe's!"
The chery chipotle salsa had gone bad, but was still being served regardless.
Atmosphere: 3
Food: 1
Service: 4
I love Moe’s - consistently high quality and good customer
Atmosphere: 5
Food: 5
Service: 5