If I could rate the service it would be a NEGATIVE ZERO!!! The customer service here is absolutely HORRIBLE.. while myself and friends (6)was instructed to have a seat at tables 50 and 52 one waitress (cowboy jersey) told me, she needed the table and I HAD to get up.
Instead of respectfully saying we were seated in the wrong area, she continued to rant and made remarks Like.. I don’t know what and how the hell these people are doing their seating and no one called to say, all you guys were coming. When someone from another table said she was being rude, the waitress continued to go back and forth with people.
The waitress Jen, who served our tables was either on something or needed to be on something. While taking the orders she was observed being irritated, clutching her fist, and closed her eyes to ignore people. When asked for silver/plastic forks again she closed her eyes ignoring us.
Keep this in mind.. you’re charged for having your card swiped. So come with cash
Btw sweet tea was great!
Atmosphere: 5
Food: 3
Service: 1
Lavaugn Roberts
Ordered oxtail dinner w/ butter beans Mac and Cheese.. beans was cold w/o seasoned oxtail were grade B to much fat couldn't eat them Mac and Cheese missing Cheese. And no flavor to soulfood spot the doesn't have love
Atmosphere: 5
Food: 1
Service: 4
Joyce Brown
I/We were on a visit for a Wedding ? The Food Was Soooo Delicious.. liver& onions,rice,Mac& cheese, green beans, ox-tails, cabbage, etc: plus pound cake
Atmosphere: 5
Food: 5
Service: 5
Gloria Warfield
Customer service was terrible to be honest. I placed an over the phone order, the woman never got my name for the order or gave me a price nor time frame to pick up, she literally said "is that it" i kindly said yes maam , and she just hung up lol. Then when i went into the resturant, she was at the bar, and didnt even acknowledge that i was standing up front, i had to walk over to the bar and introduce myself, she didnt even welcome me in or anything. No big deal, I've dealt with worse ,but I probably won't be going back. The food was okay. However the pig feet had some black matter inside of it that was displeasing to look at and I couldn't eat it because I didn't know what that was. I love pig feet ,but I've never seen that before . The pig feet were cook very well and tasty , I honestly just picked around the black stuff lol because I was hungry and it was good . The rice wasn't good, there were undercooked pieces throughout. Other that those two things everything else was okay. The place looked clean. Unfortunately I don't know how to show the pictures I took of it 😕
Atmosphere: 1
Food: 2
Service: 1
Achieve Greatness
Food was amazing, great customer service. I would recommend coming back any day of the week. Prices are good too.
Grant Jefferson
I tried them after church and the fried chicken and yams was delicious would be back for those ox tails.... Highly recommend..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Jeff Johnson
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Terence Wright
Food always delicious 🤤😍🔥 and it's always a pleasant experience ❤️
Atmosphere: 5
Food: 5
Service: 5
Joseph Healy
An excellent option for anyone in the Columbia area! We were in town for a job, and I was so glad I came across Ms.B's on Google! The food was absolutely amazing!
Atmosphere: 4
Food: 5
Service: 4
delores hayes
Today was my 4th time going there. The first time was nice so I went back. I ordered the liver & onions with 2 sides on my 2nd visit the sides were ok. Liver was hard, dry even with gravy. My 3rd visit I decided to try the liver & onions again thinking this time would be better. To my surprise it was not. Liver was hard & dry. 4th visit I selected the cube steak BIG mistake it was like chewing shoe leather. Hard; dry and old tasting. I do not recommend ordering their liver or cube steak. Very poor customer service. She verbally gave me one price but charged me another on my debit card. I called them to inform them of all the above is why I will not be back. I want to support black owned business's however is will not be at Ms B's
Friendly staff, great food and refreshing sweet tea!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot Roast Mac & Cheese
Eddie Jefferson
Not fresh food Food was old Tea wasn't fresh
Michelle Robinson
When I first started going here the food was great fresh and flavorful. However I went on a different occasion and it wasn’t pleased so I called back and they replaced it but it still wasn’t good. I stopped going for about 4 months and decided to go this evening and got home and was very disappointed. I’m sure I was given reheated food. The neckbones was overcooked and dried out, the pinto beans was sour and the macaroni was old as well. The only things was good was the cornbread and the lemonade. Please go back to the service and great food you all had a year ago. The food is not cheap and I don’t mind spending money on it but please give the customers fresh food again
Atmosphere: 3
Food: 2
Service: 4
Begonia
My fiancé and I was traveling.. we are from pa first time here… we just left at approximately 6:56 spent close to 100 dollars and the macaroni and cheese was cold and the pork chop was undercooked and the gravy on the rice was cold! I’m very disappointed and we will not be returning
felicia Thompson
I would like the thank Ms. B's and her family for hosting my nephew 16th birthday dinner. The food was seasoned to perfection. We left stuffed. My nephew and 25 other friends and family was happy as well. Felicia
If I could rate the service it would be a NEGATIVE ZERO!!!
The customer service here is absolutely HORRIBLE.. while myself and friends (6)was instructed to have a seat at tables 50 and 52 one waitress (cowboy jersey) told me, she needed the table and I HAD to get up.
Instead of respectfully saying we were seated in the wrong area, she continued to rant and made remarks Like.. I don’t know what and how the hell these people are doing their seating and no one called to say, all you guys were coming. When someone from another table said she was being rude, the waitress continued to go back and forth with people.
The waitress Jen, who served our tables was either on something or needed to be on something. While taking the orders she was observed being irritated, clutching her fist, and closed her eyes to ignore people. When asked for silver/plastic forks again she closed her eyes ignoring us.
Keep this in mind.. you’re charged for having your card swiped. So come with cash
Btw sweet tea was great!
Atmosphere: 5
Food: 3
Service: 1
Ordered oxtail dinner w/ butter beans Mac and Cheese.. beans was cold w/o seasoned oxtail were grade B to much fat couldn't eat them Mac and Cheese missing Cheese. And no flavor to soulfood spot the doesn't have love
Atmosphere: 5
Food: 1
Service: 4
I/We were on a visit for a Wedding ? The Food Was Soooo Delicious.. liver& onions,rice,Mac& cheese, green beans, ox-tails, cabbage, etc: plus pound cake
Atmosphere: 5
Food: 5
Service: 5
Customer service was terrible to be honest. I placed an over the phone order, the woman never got my name for the order or gave me a price nor time frame to pick up, she literally said "is that it" i kindly said yes maam , and she just hung up lol. Then when i went into the resturant, she was at the bar, and didnt even acknowledge that i was standing up front, i had to walk over to the bar and introduce myself, she didnt even welcome me in or anything. No big deal, I've dealt with worse ,but I probably won't be going back. The food was okay. However the pig feet had some black matter inside of it that was displeasing to look at and I couldn't eat it because I didn't know what that was. I love pig feet ,but I've never seen that before . The pig feet were cook very well and tasty , I honestly just picked around the black stuff lol because I was hungry and it was good . The rice wasn't good, there were undercooked pieces throughout. Other that those two things everything else was okay. The place looked clean. Unfortunately I don't know how to show the pictures I took of it 😕
Atmosphere: 1
Food: 2
Service: 1
Food was amazing, great customer service. I would recommend coming back any day of the week. Prices are good too.
I tried them after church and the fried chicken and yams was delicious would be back for those ox tails.... Highly recommend..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Food always delicious 🤤😍🔥 and it's always a pleasant experience ❤️
Atmosphere: 5
Food: 5
Service: 5
An excellent option for anyone in the Columbia area! We were in town for a job, and I was so glad I came across Ms.B's on Google! The food was absolutely amazing!
Atmosphere: 4
Food: 5
Service: 4
Today was my 4th time going there. The first time was nice so I went back. I ordered the liver & onions with 2 sides on my 2nd visit the sides were ok. Liver was hard, dry even with gravy. My 3rd visit I decided to try the liver & onions again thinking this time would be better. To my surprise it was not. Liver was hard & dry. 4th visit I selected the cube steak BIG mistake it was like chewing shoe leather. Hard; dry and old tasting. I do not recommend ordering their liver or cube steak. Very poor customer service. She verbally gave me one price but charged me another on my debit card. I called them to inform them of all the above is why I will not be back. I want to support black owned business's however is will not be at Ms B's
Food: 1
Service: 1
Restaurantji Recommends
Friendly staff, great food and refreshing sweet tea!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot Roast Mac & Cheese
Not fresh food
Food was old
Tea wasn't fresh
When I first started going here the food was great fresh and flavorful. However I went on a different occasion and it wasn’t pleased so I called back and they replaced it but it still wasn’t good. I stopped going for about 4 months and decided to go this evening and got home and was very disappointed. I’m sure I was given reheated food. The neckbones was overcooked and dried out, the pinto beans was sour and the macaroni was old as well. The only things was good was the cornbread and the lemonade. Please go back to the service and great food you all had a year ago. The food is not cheap and I don’t mind spending money on it but please give the customers fresh food again
Atmosphere: 3
Food: 2
Service: 4
My fiancé and I was traveling.. we are from pa first time here… we just left at approximately 6:56 spent close to 100 dollars and the macaroni and cheese was cold and the pork chop was undercooked and the gravy on the rice was cold! I’m very disappointed and we will not be returning
I would like the thank Ms. B's and her family for hosting my nephew 16th birthday dinner. The food was seasoned to perfection. We left stuffed. My nephew and 25 other friends and family was happy as well.
Felicia
Atmosphere: 5
Food: 5
Service: 5
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