I've never been in such a place with the worst customer experience in my life the lady and her husband was so rude to me and my family when we were ordering simply because we asked for salt and pepper on our food they began to yell at us saying they don't have it to put on the food and as we continue to wait we ca hear them speaking badly about us saying we better not eat inside there restaurant and the husband kept making really loud spit noises I'm guessing as a sign of disrespect but we were made to feel so uncomfortable in this place simply for asking a question. We didn't even eat the food we purchased on the chance they did something to it and I will never go back to this place ever they need to do better as a place of businessAnd as to you response just post the video that you say you have so people can see what really happened that day and everything that was said and the nastiness coming out of your mouths
PATRICE OUTEN
I would not recommend this restaurant to anyone. The customer service is AWFUL. I placed a call in order and was told it would be 30 minutes. My husband went out in the pouring rain to pick up and was told no order was placed. LIES!! My husband was upset because he was going back and forth in discussion with the counter person. I then went back in my call log and selected the same number and got the same person on the phone I placed my order with and this idiot tells me I must have placed the other someplace else. WTH! This was our first time attempting to try them, it's there lost. We will stick with The Egg Roll Chen!
Atmosphere: 1
Food: 1
Service: 1
Papa Henry
Best Chinese In Columbia, hands down.
Atmosphere: 3
Food: 5
Service: 5
Alex W
Stopped in to place a order. I had the sesame chicken combo, with shrimp fried rice, with extra shrimp. The combo also came with an egg roll, but I added an extra egg roll.Everything was delicious! The added shrimp made it even better.The employees were friendly, and provided great customer service!
Y'all me and 3 other customers were in this restaurant at the same time discussing how poorly the young man who runs the restaurant speaks to his AA customers. We tried to provide him, respectful, real-time feedback. His response was "people disrespect and treat me poorly, so that's just how I am".While the food is very good, you leave feeling dirty from his disrespectful treatment. Gotta ask yourself if it is even worth it, especially knowing the money is not staying in your community. Control your dollars.
Atmosphere: 1
Food: 5
Service: 1
brit
Chicken wings was cut in half. Chicken and broccoli was ok . Chicken just wasn’t cooked all the way and shrimp was hid under everything. Steak was ok and egg roll was AWFUL!!! I feel like they could’ve did better service then waited 10 min for a drink!!!! Smh first Chinese spot I tried down here and I probably won’t be back.
Food smelled better than it tasted. The sesame chicken was nearly tasteless.
Atmosphere: 1
Food: 3
Service: 4
360 iEvironmental LLC
Why are you charging 10% sales tax when Richland County sales tax is 8%? Let’s not skim money from your customers that just want a decent meal. Food was good
Atmosphere: 1
Food: 5
Service: 4
Daphne Alexander
Chicken was old, rice was old as well.
Food: 1
Keki Whit
The name has change. But the lunch specials are great. Small portions size, just enough.
They make the best egg foo young I have ever tasted and they use the real bean sprouts ???
Atmosphere: 5
Food: 5
Service: 5
Makayla Kent
I gotta update: This place is SOOOOO freaking good. got sesame chicken this time. man this is chinese takeout! Thank you so much for making this food this delicious! your egg rolls are awesome! crab ragoons delicious! just thank you!!I ordered take out, thats the only option they have. The place wasn't anything special inside. BUT their customer service was on point! They know what they are doing. They were in sync. Really awesome to watch people that are good at their craft!The food was exactly what I was needing! Absolutely delicious. I LOVE the crab ragoons, please keep making them just like that!! The best I have had in YEARS. The mei fun was not too oily but not too dry, the perfect amount of veggies mixed in with it. The egg roll was. so. good. it wasn't greasy and it was loaded with flavor. Sweetnsour chicken was fried perfectly and the rice was also fried perfectly. Nothing felt too greasy or 'fake' tasting. I was pleasantly shocked at how flavorful and well prepared everything was!This place will be my go to for chinese take out! Keep up the wonderful work!
Not sure what’s going on but the food was not edible, burnt, old and stale? A piece of wood was in my rice as well. :/
Atmosphere: 1
Food: 1
Service: 1
Roxanne Moore
I enjoyed the food. The customer service was great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shrimp Fried Rice
Deborah Young
I love this restaurant! I always get the same thing. But this time my rib tips were extra salty. I have high blood pressure I could t even enjoy my rib tips.Dietary restrictions: Not good for people with high blood.
I've never been in such a place with the worst customer experience in my life the lady and her husband was so rude to me and my family when we were ordering simply because we asked for salt and pepper on our food they began to yell at us saying they don't have it to put on the food and as we continue to wait we ca hear them speaking badly about us saying we better not eat inside there restaurant and the husband kept making really loud spit noises I'm guessing as a sign of disrespect but we were made to feel so uncomfortable in this place simply for asking a question. We didn't even eat the food we purchased on the chance they did something to it and I will never go back to this place ever they need to do better as a place of businessAnd as to you response just post the video that you say you have so people can see what really happened that day and everything that was said and the nastiness coming out of your mouths
I would not recommend this restaurant to anyone. The customer service is AWFUL. I placed a call in order and was told it would be 30 minutes. My husband went out in the pouring rain to pick up and was told no order was placed. LIES!! My husband was upset because he was going back and forth in discussion with the counter person. I then went back in my call log and selected the same number and got the same person on the phone I placed my order with and this idiot tells me I must have placed the other someplace else. WTH! This was our first time attempting to try them, it's there lost. We will stick with The Egg Roll Chen!
Atmosphere: 1
Food: 1
Service: 1
Best Chinese In Columbia, hands down.
Atmosphere: 3
Food: 5
Service: 5
Stopped in to place a order. I had the sesame chicken combo, with shrimp fried rice, with extra shrimp. The combo also came with an egg roll, but I added an extra egg roll.Everything was delicious! The added shrimp made it even better.The employees were friendly, and provided great customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Shrimp Fried Rice, Egg Roll, Sesame Chicken
Y'all me and 3 other customers were in this restaurant at the same time discussing how poorly the young man who runs the restaurant speaks to his AA customers. We tried to provide him, respectful, real-time feedback. His response was "people disrespect and treat me poorly, so that's just how I am".While the food is very good, you leave feeling dirty from his disrespectful treatment. Gotta ask yourself if it is even worth it, especially knowing the money is not staying in your community. Control your dollars.
Atmosphere: 1
Food: 5
Service: 1
Chicken wings was cut in half. Chicken and broccoli was ok . Chicken just wasn’t cooked all the way and shrimp was hid under everything. Steak was ok and egg roll was AWFUL!!! I feel like they could’ve did better service then waited 10 min for a drink!!!! Smh first Chinese spot I tried down here and I probably won’t be back.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Chicken Fried Rice, Shrimp Fried Rice, Vegetable Fried Rice, Honey Lemon Pepper Wings Combo, Egg Roll
Food smelled better than it tasted. The sesame chicken was nearly tasteless.
Atmosphere: 1
Food: 3
Service: 4
Why are you charging 10% sales tax when Richland County sales tax is 8%? Let’s not skim money from your customers that just want a decent meal. Food was good
Atmosphere: 1
Food: 5
Service: 4
Chicken was old, rice was old as well.
Food: 1
The name has change. But the lunch specials are great. Small portions size, just enough.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They make the best egg foo young I have ever tasted and they use the real bean sprouts ???
Atmosphere: 5
Food: 5
Service: 5
I gotta update: This place is SOOOOO freaking good. got sesame chicken this time. man this is chinese takeout! Thank you so much for making this food this delicious! your egg rolls are awesome! crab ragoons delicious! just thank you!!I ordered take out, thats the only option they have. The place wasn't anything special inside. BUT their customer service was on point! They know what they are doing. They were in sync. Really awesome to watch people that are good at their craft!The food was exactly what I was needing! Absolutely delicious. I LOVE the crab ragoons, please keep making them just like that!! The best I have had in YEARS. The mei fun was not too oily but not too dry, the perfect amount of veggies mixed in with it. The egg roll was. so. good. it wasn't greasy and it was loaded with flavor. Sweetnsour chicken was fried perfectly and the rice was also fried perfectly. Nothing felt too greasy or 'fake' tasting. I was pleasantly shocked at how flavorful and well prepared everything was!This place will be my go to for chinese take out! Keep up the wonderful work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Fried Rice
Not sure what’s going on but the food was not edible, burnt, old and stale? A piece of wood was in my rice as well. :/
Atmosphere: 1
Food: 1
Service: 1
I enjoyed the food. The customer service was great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shrimp Fried Rice
I love this restaurant! I always get the same thing. But this time my rib tips were extra salty. I have high blood pressure I could t even enjoy my rib tips.Dietary restrictions: Not good for people with high blood.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Shrimp Fried Rice, Fried Rice