Glad their machines were working today can order without an employee and their was some up front as well so have that options too it is nice to find a real human now too
Atmosphere: 5
Food: 5
Service: 5
WestAfrican Baby
0/10 Stars should be an option. Small portions, high prices, don’t accept their own coupons, and don’t accept cash!
Atmosphere: 2
Food: 1
Service: 2
Krystle Clardy
I stopped going to Panera due to the customer service but today will be my last day ! I rather Starbucks instead ! Presentation of the food was horrible ! I addressed to the manager the young man who made it sucked his teeth because I had to come back two times for items I paid for ! Panera do better ! He had on a hoodie and wasn’t in uniform . Two managers on duty and they allowed him to come in like that and still make food . Mangers do better !
Atmosphere: 1
Food: 1
Service: 3
Michael Kennedy
No effort in separating out the clearly black avocado (brown on the other). Hard to miss. Half the bread had nothing on it either.
Food: 1
Malaya Fee
Love the seating and staff was quick with orders.
Atmosphere: 5
Food: 3
Service: 4
CHEFTIMP
Quick service! Bathroom could use some attention. Unless it's broken, it's pretty lazy to just leave the huge roll of TP on the handicapped railing instead of putting it in the dispenser!
Frank d
This place needs new management. I had to find someone to take my order. The soup was cold and incredibly the lady behind the counter told me after I got my sandwich that they were the only Panera bread that don't carry yellow mustard
Atmosphere: 1
Food: 2
Service: 1
travis wilburn
Ordered on doordash and the experience is horrible. I ordered 2 bowls of chicken noodle soup and a steak dipper. I received 2 cups of broth with no chicken or any of the other ingredients that are supposed to be in the soup. The picture of the sandwhich looks amazing but the sandwhich I received had 2 peices of meat on there I turned it sideways to take a picture to report it to Doordash and it looked like it was only bread. Just want everyone to know.....
Atmosphere: 1
Food: 1
Service: 1
Furkan Metalurjist
The food was delicious, especially soups but there was only one problem and that was cleanliness (table and hand washing place)
Atmosphere: 4
Food: 5
Service: 4
Louise Blackwelder
This is my third time doing a mobile order for pick up in drive through. Every time there is someone in front of me who orders I'm the drive through and they take 15 minutes to make their food and don't pull them up to the parking spots they have for waiting. So now I have cold soup because my order was ready before I even arrived and then I sat waiting for his food to get made.
I visited this location a few days ago and ordered a sandwich for lunch. Unfortunately, it was made incorrectly and the ingredients didn’t seem fresh or high quality. Given the prices, I believe the food and service should reflect better standards. I’m confident this location has room to improve.
Atmosphere: 2
Food: 1
Service: 2
Ebony Graham
My most recent visit did not end well! The closing shift is staffed with a bunch of high school students, which I know is common in fast food everywhere. Everyone (including the manager) acted immaturely EXCEPT for this one young man working in the kitchen whose name I did not get! I ordered food towards the last hour before the store closed, which is why I asked the cashier if there were any items not available at the moment. She told me the items that they were out of, which was nothing I wanted, so I continued. I had to get the “manager” for clarification after eventually trying to order something that the cashier never initially stated they were out of! As I waited for my order at the pickup window, I noticed that a female employee dropped one of my sandwiches on the floor! If I did not speak up about it, she would have still placed it in my bag, which is beyond unsanitary and TRIFLING! I asked if they’d make me another one. I am not sure if the food they dropped was ever even thrown in the trash, but I asked anyways. It was another young man who decided to reply by saying it was dumb for me asking. I corrected him and explained to him that it was beyond disrespectful for them to try and put dropped food items into my bag. I had the right to ask! It led to a back and forth AFTER I asked the female “manager” if I could speak with her AWAY from the meal area and staff. She refused. I am not sure why she wanted to speak in the open over food products anyways! Either way, this location needs some real leadership for the closing shift! The “manager” did not have proper control over the situation!
Atmosphere: 3
Food: 3
Service: 1
Gina SD
Because this was my first visit ever to Panera Bread, the employee had the time, patience, and knowledge to answer all of my questions. My sandwich was awesome! But too small.
Atmosphere: 4
Food: 5
Service: 5
Marlece Green
Ordered via Doordash. I ordered a group Chicken Noodle Soup and was easily shorted on half of it. Not only that, but the containers were thrown into the bag sideways and upside down causing them to spill EVERYWHERE. Bread was raw dogging the bag with no container so it was soaked in soup and so were our straws. And for my You Pick Two Sandwich and Salad, I only got my salad. As a fellow food service worker, this was highly disappointing.
Food: 1
Service: 1
Deana Sanchez
Aly was extremely rude to us and to those she was working with.. Unprovoked. Completely unnecessary.
Glad their machines were working today can order without an employee and their was some up front as well so have that options too it is nice to find a real human now too
Atmosphere: 5
Food: 5
Service: 5
0/10 Stars should be an option. Small portions, high prices, don’t accept their own coupons, and don’t accept cash!
Atmosphere: 2
Food: 1
Service: 2
I stopped going to Panera due to the customer service but today will be my last day ! I rather Starbucks instead ! Presentation of the food was horrible ! I addressed to the manager the young man who made it sucked his teeth because I had to come back two times for items I paid for ! Panera do better ! He had on a hoodie and wasn’t in uniform . Two managers on duty and they allowed him to come in like that and still make food . Mangers do better !
Atmosphere: 1
Food: 1
Service: 3
No effort in separating out the clearly black avocado (brown on the other). Hard to miss.
Half the bread had nothing on it either.
Food: 1
Love the seating and staff was quick with orders.
Atmosphere: 5
Food: 3
Service: 4
Quick service! Bathroom could use some attention. Unless it's broken, it's pretty lazy to just leave the huge roll of TP on the handicapped railing instead of putting it in the dispenser!
This place needs new management. I had to find someone to take my order. The soup was cold and incredibly the lady behind the counter told me after I got my sandwich that they were the only Panera bread that don't carry yellow mustard
Atmosphere: 1
Food: 2
Service: 1
Ordered on doordash and the experience is horrible. I ordered 2 bowls of chicken noodle soup and a steak dipper. I received 2 cups of broth with no chicken or any of the other ingredients that are supposed to be in the soup. The picture of the sandwhich looks amazing but the sandwhich I received had 2 peices of meat on there I turned it sideways to take a picture to report it to Doordash and it looked like it was only bread. Just want everyone to know.....
Atmosphere: 1
Food: 1
Service: 1
The food was delicious, especially soups but there was only one problem and that was cleanliness (table and hand washing place)
Atmosphere: 4
Food: 5
Service: 4
This is my third time doing a mobile order for pick up in drive through. Every time there is someone in front of me who orders I'm the drive through and they take 15 minutes to make their food and don't pull them up to the parking spots they have for waiting. So now I have cold soup because my order was ready before I even arrived and then I sat waiting for his food to get made.
Service: 1
Restaurantji Recommends
I visited this location a few days ago and ordered a sandwich for lunch. Unfortunately, it was made incorrectly and the ingredients didn’t seem fresh or high quality. Given the prices, I believe the food and service should reflect better standards. I’m confident this location has room to improve.
Atmosphere: 2
Food: 1
Service: 2
My most recent visit did not end well! The closing shift is staffed with a bunch of high school students, which I know is common in fast food everywhere. Everyone (including the manager) acted immaturely EXCEPT for this one young man working in the kitchen whose name I did not get! I ordered food towards the last hour before the store closed, which is why I asked the cashier if there were any items not available at the moment. She told me the items that they were out of, which was nothing I wanted, so I continued. I had to get the “manager” for clarification after eventually trying to order something that the cashier never initially stated they were out of! As I waited for my order at the pickup window, I noticed that a female employee dropped one of my sandwiches on the floor! If I did not speak up about it, she would have still placed it in my bag, which is beyond unsanitary and TRIFLING! I asked if they’d make me another one. I am not sure if the food they dropped was ever even thrown in the trash, but I asked anyways. It was another young man who decided to reply by saying it was dumb for me asking. I corrected him and explained to him that it was beyond disrespectful for them to try and put dropped food items into my bag. I had the right to ask! It led to a back and forth AFTER I asked the female “manager” if I could speak with her AWAY from the meal area and staff. She refused. I am not sure why she wanted to speak in the open over food products anyways! Either way, this location needs some real leadership for the closing shift! The “manager” did not have proper control over the situation!
Atmosphere: 3
Food: 3
Service: 1
Because this was my first visit ever to Panera Bread, the employee had the time, patience, and knowledge to answer all of my questions. My sandwich was awesome! But too small.
Atmosphere: 4
Food: 5
Service: 5
Ordered via Doordash. I ordered a group Chicken Noodle Soup and was easily shorted on half of it. Not only that, but the containers were thrown into the bag sideways and upside down causing them to spill EVERYWHERE. Bread was raw dogging the bag with no container so it was soaked in soup and so were our straws. And for my You Pick Two Sandwich and Salad, I only got my salad. As a fellow food service worker, this was highly disappointing.
Food: 1
Service: 1
Aly was extremely rude to us and to those she was working with.. Unprovoked. Completely unnecessary.
Atmosphere: 1
Food: 5
Service: 1
Loading...