I get the same sandwich every time and they can never make it right. I order with no sauce or onions and it feels like I get extra sauce. Not once have they made the sandwich right and the wait just to get it wrong is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Adrien Laurens
HORRIBLE iced chai teas. I don’t think they know you’re supposed to put chai in there. The waiting times are atrocious and your order can say ready but that doesn’t mean anything.
Atmosphere: 2
Food: 1
Service: 2
eryn
Their blueberry muffin was pretty stale and it was pretty crowded in the seating area.
Atmosphere: 3
Food: 2
Service: 3
Lance Skillen
I got the clam chowder bread bowl and it was so good but what really bothered me was the machine for diet coke was super watered down and tasted bitter. Clam chowder also gave me the runs. Great food. Chipped my tooth on a bread bowl.
Atmosphere: 5
Food: 5
Service: 5
Bennett Bogan
They gave me moldy bread. I didn't even ask for a new sandwich after that. I just threw it away. Never again. This panera sucked anyways outside of this issue. 30-minute wait times. Employees pretending, they can't see or hear you. I truly can't wait to see them inevitably go out of business one day.
Atmosphere: 1
Food: 1
Service: 1
Margo P.
Had two good experiences eating here in the past. However, I had to wait for 40 minutes for my order today, and my grilled cheese was made with some thin bread instead of the usual thick bread. I'm disappointed.
Atmosphere: 4
Food: 3
Service: 3
Olivia L
Terrible service. Good luck getting your food with 45 minutes and even more luck getting it made correctly.
Service: 1
Chase Fuller
I ordered a scone and a drink. I’ve been waiting 30 minutes and still have no word back. Place sucks
Atmosphere: 1
Food: 1
Service: 1
Lorelei S.
I was so excited to have Panera included in my meal plan, as I love all the food and have had very positive experiences at other locations. However, the performance of this location is abysmal. I have never once received the correct order - today, for example, I paid and extra $3 to have avocado and mozzarella added to my sandwich (and requested free pickled onions) and this was not done. My egg sandwiches frequently are missing egg. I have ordered tomato soup and received chicken noodle twice. Every time I am disappointed.
Catherine B.
You can expect the service to be slow as it is on a college campus serving hundreds of students, but or if the probably 20 times I've ordered there and had a bakery item with my meal they have never once included it with the rest of my food. By the time I get there and tell them I had a cookie with my order they tell me it's sold out. The only thing that they give me as an option is to replace it with what they have left, which is normally the mitten cookie that no one ever wants, which is for a reason in which it doesn't that's that good and is much cheaper than the other cookies. The least I would hope to expect as an option would be a cookie of equal value or a refund.
Unbelievably slow. Don’t come here unless you’re a student using a meal swipe. Expect to wait an MINIMUM hour most of the time. If you go at a non peak time you’ll maybe have to wait only 30 minutes after ordering.
Atmosphere: 3
Food: 3
Service: 1
Dorian Burgess
I waited almost an hour for my sandwich to be
Atmosphere: 2
Food: 1
Service: 1
Kaitlyn Veltkamp
This place has the same food you would expect from a Panera, but they are SO SLOW. Very unreasonably slow. I understand workers may be in short supply, but no one here seems to care about getting orders out in a reasonable time. Expect to wait AT LEAST an hour to get your food here. It's always that long a wait, and they don't care. They will bump through grubhub orders so the computer reads them as ready just to keep their listed wait time low. Once your order is "ready" it will be a while still.ETA: they go in no order of order number here. They will call 498, then 563, then 508, etc. No order. Just whim.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mac
Kerwin Xiang Liao
No one serves for distributing food for rapid pick-up. Ordered 20 minutes ago and was told that it was not ready. Waited for a long time and they found the food on their inside shelf and forgot to give it to me.
I get the same sandwich every time and they can never make it right. I order with no sauce or onions and it feels like I get extra sauce. Not once have they made the sandwich right and the wait just to get it wrong is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE iced chai teas. I don’t think they know you’re supposed to put chai in there. The waiting times are atrocious and your order can say ready but that doesn’t mean anything.
Atmosphere: 2
Food: 1
Service: 2
Their blueberry muffin was pretty stale and it was pretty crowded in the seating area.
Atmosphere: 3
Food: 2
Service: 3
I got the clam chowder bread bowl and it was so good but what really bothered me was the machine for diet coke was super watered down and tasted bitter. Clam chowder also gave me the runs. Great food. Chipped my tooth on a bread bowl.
Atmosphere: 5
Food: 5
Service: 5
They gave me moldy bread. I didn't even ask for a new sandwich after that. I just threw it away. Never again. This panera sucked anyways outside of this issue. 30-minute wait times. Employees pretending, they can't see or hear you. I truly can't wait to see them inevitably go out of business one day.
Atmosphere: 1
Food: 1
Service: 1
Had two good experiences eating here in the past. However, I had to wait for 40 minutes for my order today, and my grilled cheese was made with some thin bread instead of the usual thick bread. I'm disappointed.
Atmosphere: 4
Food: 3
Service: 3
Terrible service. Good luck getting your food with 45 minutes and even more luck getting it made correctly.
Service: 1
I ordered a scone and a drink. I’ve been waiting 30 minutes and still have no word back. Place sucks
Atmosphere: 1
Food: 1
Service: 1
I was so excited to have Panera included in my meal plan, as I love all the food and have had very positive experiences at other locations. However, the performance of this location is abysmal. I have never once received the correct order - today, for example, I paid and extra $3 to have avocado and mozzarella added to my sandwich (and requested free pickled onions) and this was not done. My egg sandwiches frequently are missing egg. I have ordered tomato soup and received chicken noodle twice. Every time I am disappointed.
You can expect the service to be slow as it is on a college campus serving hundreds of students, but or if the probably 20 times I've ordered there and had a bakery item with my meal they have never once included it with the rest of my food. By the time I get there and tell them I had a cookie with my order they tell me it's sold out. The only thing that they give me as an option is to replace it with what they have left, which is normally the mitten cookie that no one ever wants, which is for a reason in which it doesn't that's that good and is much cheaper than the other cookies. The least I would hope to expect as an option would be a cookie of equal value or a refund.
Restaurantji Recommends
Unbelievably slow. Don’t come here unless you’re a student using a meal swipe. Expect to wait an MINIMUM hour most of the time. If you go at a non peak time you’ll maybe have to wait only 30 minutes after ordering.
Atmosphere: 3
Food: 3
Service: 1
I waited almost an hour for my sandwich to be
Atmosphere: 2
Food: 1
Service: 1
This place has the same food you would expect from a Panera, but they are SO SLOW. Very unreasonably slow. I understand workers may be in short supply, but no one here seems to care about getting orders out in a reasonable time. Expect to wait AT LEAST an hour to get your food here. It's always that long a wait, and they don't care. They will bump through grubhub orders so the computer reads them as ready just to keep their listed wait time low. Once your order is "ready" it will be a while still.ETA: they go in no order of order number here. They will call 498, then 563, then 508, etc. No order. Just whim.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mac
No one serves for distributing food for rapid pick-up. Ordered 20 minutes ago and was told that it was not ready. Waited for a long time and they found the food on their inside shelf and forgot to give it to me.
Bagel was hard.
Atmosphere: 4
Food: 2
Service: 3
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