Papa Johns Pizza
4464 Devine St, Columbia
(803) 782-2300
Recent Reviews
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I usually don't have an issue with this location but today I placed my order and while I was tracking the order through Door Dash My pizza was picked up and then the person returned it to the store. I received another dasher and when he got there they told him it was picked up already but it was still sitting there because the first dasher brought it back. I called the second dasher and he told me that it was picked up already he was told. The second dasher went back for me to pick up the pizza. I thank him for doing so but the pizza was already cold. I had also spoke with the young lady at the store who confirmed that it was picked up and brought back. Is this a practice for dashers to pick up food and bring it back to the store. NOT GOOD!! They should have made me a fresh pizza for the next dasher. The young lady said she would send another but I don't trust it and I better not be charged again. I will be watching for that. No happy at all!!!
Atmosphere: 1
Food: 1
Service: 1
🤬Usually do not have an issue with this location but I will not order again. The first door dasher picked up and then returned it to the store. When the second dasher came they told him it had been picked up. Called the store and the young lady confirmed it was picked up and brought back. The second dasher returned after my call and picked up my order. By the time I received it it was cold. The driver apologized and I thanked him. called back to the store and the young lady said that she would send another out to me with attitude. Don't trust it and will not be ordering Papa Johns anymore.
ALWAYS top notch
Atmosphere: 5
Food: 5
Service: 5
I placed an order for delivery 12/5/24. I was given the run around on my order. After 2 hours I called and was told they gave my order to the wrong person. After another hour I called and was told the delivery driver couldn’t reach me so I had to pick it up myself. I asked for a refund and I have yet to receive it. They tried to make it right by giving me my order free but the cashier had a nasty attitude. The pizza was horrible. The cheese wasn’t melted. I’m not happy at all. I just want my money back. I’ll never come here again!
Atmosphere: 1
Food: 2
Service: 1
I am leaving a one star review due to the customer service I received. A women at this location answered, I told her I was calling to check on a pizza. I had placed a scheduled delivery order for 8 hours in advance. The order was scheduled for 5 PM and the guy I placed the order with on the phone assured me it would be there by 5. It was 5:15 and I hadn’t heard anything not received any update saying it was delayed. This brings us to when I called to inquire about the order. The lady told me that the order was still waiting to be assigned to a driver to which I replied. The order was supposed to arrive at 5 PM. It is now 515. Then laughed at me and said ma’am, we cannot guarantee your order to get there at 5 PM on Halloween night. Granted I had already been assured by the man I placed the order with earlier. (The time I scheduled allowed for us to eat pizza before my children needed to go trick-or-treating.) I explained this to the gentleman and he told me my order would be there by 5 PM. I can understand a few minutes behind, but 515 and it hasn’t even been assigned to a driver yet? She then proceeded to laugh and tell me that she “ has a lobby full of people that all want their pizza at the same time”
in a very condescending manner. I understand people also want their pizza, but I highly doubt every person waiting for their order had placed their order eight hours in advance like I had. It would’ve been no big deal, I understand things happen. Had the lady not laughed and been condescending when I was expressing my concern that I hadn’t even been alerted there was a delay on the pizza to which she continued to tell me that the customers in the store were still waiting on theirs. Her attitude implied that somebody waiting in the store’s pizza is more of a priority than an order placed in advance for preparation. The time is now 6:10 and I still have not received my pizza only some unwarranted attitude. Also when the food arrives 1 hour cold the sauce and seasoning packets were missing as well.
Service: 1
I called in a delivery order. Waited over and hour to have to call in and find out order was put in as pickup. Poor customer service.
nancy good girl
Atmosphere: 5
Food: 5
Service: 5
A pretty good experience, and the pizza and breadsticks were good. It's definitely one of the better chain options in the area. The cashier was kinda rude, but I only had to deal with her for 30 seconds, so it's not a big deal. It's also a little more expensive than other pizza places, but the quality is better so it's a worthwhile tradeoff. Will go back in the future.
Very Nice guys atentive friendly Even for take out or delivery!
Atmosphere: 5
Food: 5
Service: 5
They burnt my thin crust 6 cheese pizza. Damn guys.
Atmosphere: 3
Food: 3
Restaurantji Recommends
Did a online order from this establishment. I orderd the 4 topping special. I had bacon, sausage, spinach, extra cheese, and tomatoes. The pizza was delicious!The service was quick!
Atmosphere: 5
Food: 5
Service: 5
The only place that still has anchovies. This was oh so good
Atmosphere: 5
Food: 5
Service: 5
Best place in town to get cold pizza delivered to your doorstep.
Food: 3
Service: 2
I’ve been goin more recently (Sept 2023) and everything is sooo goood. My pizza has been perfect every single time for the last few orders and the people are nice too. They give me extra peppers for free :)
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
This place has a beautiful restaurant and great pizza o long mway to go there or call for delivery
Vegetarian options: Mushroom onions extra sauce and garlic
Wheelchair accessibility: Open to wheelchair accessible toilets and handicap facilities
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Supreme Pizza
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