I ordered a pizza 1/28/26 for delivery around 11:00 pm. The driver texted me saying he/she was lost, I gave precise directions and the name of my apartment complex. Driver stopped responding to text and then order was marked delivered and it wasn’t. I called multiple times and no answer, couldn’t call the store because it was then after midnight. Called the store back the next day and spoke with the GM CRYSTAL. She offered no apology just rudeness and attitude. She refused to give me a refund and couldn’t give me the drivers name because they use doordash. I hope no one ever orders from the again. The service is terrible and Will not offer a refund due to “company policy” which is complete crap.
Atmosphere: 1
Food: 1
Service: 1
Tiffany S
Probably the worst service I have ever received. We have had multiple issues not receiving our deliveries from this location and to try to get anyone on the phone is impossible. I was on hold for so long wondering where my delivery was that was over an hour late, that I ended up driving up there. I still score the food high, because if you can get it, it is standard Pizza Hut goodness.
Atmosphere: 1
Food: 5
Service: 1
Jason Bellotto
Friendly staff work hard to make sure your order is of quality and correct!
Food: 5
Service: 5
Veronica Black
The new Gm is the best since the old one keep her please
Atmosphere: 5
Food: 5
Service: 5
Sam Hunte
The new flatzzz are pretty good. I got the one with sausage and pepperoni on it and was not disappointed. Its different than their regular personal pan. Its bigger and less doughy. I like it.
Atmosphere: 4
Food: 4
Service: 4
Roxane Davis
Ordered food and it took them 1 hour 15 mins for 2 personal pan pizza and French fries. All the employees need training. One I ordered and told the lady we will eat in. I have to place an order on my phone. Person was rude not just to me but alot of people epically a veteran. She walked away. The manager said they don't do refunds at all. The cook wasn't working that fast and didnt act like he knew what to do. Two other employees sitting down looking at there cellphones and eating. Really we all should of got a refund or get something. It took me 1 hour 15 mins for 2 personal pan pizza and French fries. They need to training or get new help or closed this pizza hut.
Atmosphere: 1
Food: 2
Service: 1
Itz_Just_Me
I waited nearly two hours for my food. The young lady who was cashiering eventually went and fixed my order.....if it wasn't for her I would've waited longer. The manager Ashley quit then cane back to work with a store full of customers. Ashley's attitude was horrible towards all the customers and the young lady up front. Ashley snatched receipts out of her hand and told her out loud to clock out in a store full of waiting customers. Meanwhile the young lady continued to show great customer service. I was very upset about the whole situation and this was the first time I've seen this store is disarray.
Atmosphere: 1
Food: 1
Service: 1
Delia Contreras
Our last order had hairs in it. Then we tried to place an order and was never notified it was canceled. Actually spoke to the manager and she was rude. Not my fault yall can't do your jobs.
Atmosphere: 1
Food: 1
Service: 1
Jacori Hayes
The pizza quality was good the ingredients are very fresh nice management
Atmosphere: 5
Food: 5
Service: 5
Jacori Hayes
My Pizza Hut experience was great crust was nice a fresh with fresher ingredients
Pizza has been consistently good. Typically have been getting the personal pans. Never disappointed.
Atmosphere: 5
Food: 5
Service: 5
Me Me
I keep trying to give them changes. Extremely slow, no sense of urgency or welcoming atmosphere. My food is never ready from the time the app says and the employees are not nice or helpful . I love pizza hut but this location really sucks.
Dkrashoutt KrashWay
Great place to eat inside also carry out service great .
Amari DeCosta
They have a wonderful staff and a great selection of items. I'd highly recommend dining at this Pizza Hut if your ever hungry for a nice pizza.
I ordered a pizza 1/28/26 for delivery around 11:00 pm. The driver texted me saying he/she was lost, I gave precise directions and the name of my apartment complex. Driver stopped responding to text and then order was marked delivered and it wasn’t. I called multiple times and no answer, couldn’t call the store because it was then after midnight. Called the store back the next day and spoke with the GM CRYSTAL. She offered no apology just rudeness and attitude. She refused to give me a refund and couldn’t give me the drivers name because they use doordash. I hope no one ever orders from the again. The service is terrible and Will not offer a refund due to “company policy” which is complete crap.
Atmosphere: 1
Food: 1
Service: 1
Probably the worst service I have ever received. We have had multiple issues not receiving our deliveries from this location and to try to get anyone on the phone is impossible. I was on hold for so long wondering where my delivery was that was over an hour late, that I ended up driving up there. I still score the food high, because if you can get it, it is standard Pizza Hut goodness.
Atmosphere: 1
Food: 5
Service: 1
Friendly staff work hard to make sure your order is of quality and correct!
Food: 5
Service: 5
The new Gm is the best since the old one keep her please
Atmosphere: 5
Food: 5
Service: 5
The new flatzzz are pretty good. I got the one with sausage and pepperoni on it and was not disappointed. Its different than their regular personal pan. Its bigger and less doughy. I like it.
Atmosphere: 4
Food: 4
Service: 4
Ordered food and it took them 1 hour 15 mins for 2 personal pan pizza and French fries. All the employees need training. One I ordered and told the lady we will eat in. I have to place an order on my phone. Person was rude not just to me but alot of people epically a veteran. She walked away. The manager said they don't do refunds at all. The cook wasn't working that fast and didnt act like he knew what to do. Two other employees sitting down looking at there cellphones and eating. Really we all should of got a refund or get something. It took me 1 hour 15 mins for 2 personal pan pizza and French fries. They need to training or get new help or closed this pizza hut.
Atmosphere: 1
Food: 2
Service: 1
I waited nearly two hours for my food. The young lady who was cashiering eventually went and fixed my order.....if it wasn't for her I would've waited longer. The manager Ashley quit then cane back to work with a store full of customers. Ashley's attitude was horrible towards all the customers and the young lady up front. Ashley snatched receipts out of her hand and told her out loud to clock out in a store full of waiting customers. Meanwhile the young lady continued to show great customer service. I was very upset about the whole situation and this was the first time I've seen this store is disarray.
Atmosphere: 1
Food: 1
Service: 1
Our last order had hairs in it. Then we tried to place an order and was never notified it was canceled. Actually spoke to the manager and she was rude. Not my fault yall can't do your jobs.
Atmosphere: 1
Food: 1
Service: 1
The pizza quality was good the ingredients are very fresh nice management
Atmosphere: 5
Food: 5
Service: 5
My Pizza Hut experience was great crust was nice a fresh with fresher ingredients
Restaurantji Recommends
Pizza has been consistently good. Typically have been getting the personal pans. Never disappointed.
Atmosphere: 5
Food: 5
Service: 5
I keep trying to give them changes. Extremely slow, no sense of urgency or welcoming atmosphere. My food is never ready from the time the app says and the employees are not nice or helpful . I love pizza hut but this location really sucks.
Great place to eat inside also carry out service great .
They have a wonderful staff and a great selection of items. I'd highly recommend dining at this Pizza Hut if your ever hungry for a nice pizza.
Great place to eat! Friendly staff.
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