Red Robin Gourmet Burgers and Brews

Tim is by far the BEST waiter!! I came in for my birthday and he made it even more special…and then we came back for my daughter’s birthday and he made her birthday special (and he wasn’t even your waiter)!! He is great at what he does and it is such a joy and experience to have him and even just see him when we go!! If you get to be served by Tim be ready for a great evening!

Atmosphere: 4

Food: 4

Service: 5

We're we're seated immediately. The food and drinks came out ASAP. 🎉🎉🎉🎉🎉🎉GREAT SERVICE KEEP IT UP!!!!!! 💯

Atmosphere: 5

Food: 5

Service: 5

Excellent Service

Atmosphere: 5

Food: 5

Service: 5

Seated quick, but service was very slow. Maybe 50% occupancy, staff seemed thin. The food was decent (burgers tasty, buns questionable, fries very good). Refills were slow. Might revisit, but a lot of other options.

Atmosphere: 3

Food: 4

Service: 2

I do not usually write reviews, but here I go. The restaurant was filthy (we ate at 2:30 pm, and it wasn't hectic). The tables were all covered in dishes. We waited over 45 minutes for two sandwiches. My order came out wrong; a different burger and side were delivered. They “remade” it, but only added bacon. All the food was cold. The two other tables next to us had the same issue. When they remade the table next to us, they scraped off the sauces from his burger and brought it back, same bun and all. Very disappointed and will not be coming back.

Atmosphere: 2

Food: 2

Service: 2

Easily one of the worst dining experiences I’ve had at a Red Robin.

This place is completely mismanaged from the top down. The dining room was full of unbussed tables, and the staff looked overwhelmed and directionless. Our order came out wrong, with the wrong sides on two orders. No napkins, no basic table setup, and the food itself was sub-par at best.

The manager on duty clearly had no control of the floor. Instead of stepping in and helping their team, they stayed in the back and only surfaced to make excuses. Leadership sets the standard, and the standard here is rock bottom.

If you’re looking for the Red Robin experience you’re used to, this location isn’t it. Avoid until they get a manager who actually knows how to run a restaurant.

Atmosphere: 1

Food: 1

Service: 1

Came for my son’s 7th birthday. Extremely slow dining experience for an apparently not so full restaurant. Cocktails took about 20 mins only for me to be in mid drink and see something black floating in it. Fry refill took about 15-20 mins each which made for a very fragmented burger experience. Server may have been overwhelmed I’m not sure but everything we asked for got misconstrued for example lemons for the table turned into a cup of lemonade..? My understanding escaped me when tip time came so it was all fitting. Listening is fundamental to the gig. Maybe better management is in order seems like a disorganized mess. I’ve had better. I’ve had worse that’s why they get a 3.

Atmosphere: 3

Food: 4

Service: 3

Worst experience ever, and the fries were double fried.

Atmosphere: 1

Food: 2

Service: 1

Friday after Thanksgiving & you take a TGO that took 4 people to carry out. It took a hour to get food. That was unfair to the servers, cooks & US. Shame on you! Greedy

Atmosphere: 3

Food: 4

Service: 3

We usually come to this Red Robin a couple of times a month. This last time was our last. The waiter took our drink order. We let him know we were ready to order our food. We both ordered burgers. I ordered a burger with a salad, when it came out, the lettuce was all brown and wilted. My husband had a burger with broccoli. The broccoli was black on the bottom. It looked terrible. We mentioned it to the waiter and then the manager. He was going to take a percentage off of our meal. But when we went to pay, it hadn’t been taken off. We’re very disappointed by this Red Robin.

Atmosphere: 4

Food: 2

Service: 3

What beats a burger? Not much, but this location can sure add to it; phenomenal experience! The staff was super friendly, everything was clean and well maintained and the food was excellent! Red Robin of course offers one of the best lists of burgers with buns that are gluten free also.
Thanks for reading!

Atmosphere: 5

Food: 5

Service: 5

My server was Tim, he was great!!

Atmosphere: 5

Food: 5

Service: 5

Food has really gone way up in price. If it weren't for a special for $10.00 we would have had to leave without ordering.

Atmosphere: 5

Food: 5

Service: 5

Tim was such an amazing server!!! He was funny, quick, and we enjoyed every minute of it!!! TIM TIM TIM TIM!!!! 🔥🔥🔥🔥🔥

Atmosphere: 5

Food: 5

Service: 5

Great service! Tim is awesome!

Atmosphere: 5

Food: 5

Service: 5