I can't comment on the food yet, as I'm still waiting for my order to be delivered to the stall. The display screens need maintenance, and it's hit or miss whether they'll even work to take your order. Overall, it's a poorly run location. Expect long waits and potential mismanagement of your food. It's disappointing to see a Sonic in such a state.
Atmosphere: 1
Food: 1
Service: 1
Alexandria Brown
Kids that are rude, don't want to listen to the order to get it right. Young black girl with the piercings in her nose was increasingly rude. On today 07/25/2025 @ 12:46 am.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Westray
Whoever workin the drive-thru this morning has a huge attitude problem and should not be customer facing. She should also learn to enunciate so people can understand her. 7/19/25, 7:20am.
Atmosphere: 1
Food: 3
Service: 1
Alice Brachel
This is a joke …. Food horrible.Service … none . Don’t go there ! No one in lead ?! Employees just doing what ever . Having to wait for food and take orders.
Atmosphere: 1
Food: 1
Service: 1
Kierstin Irick
I took my grandchildren to the Sonic @ 8821 Farrow Road. I will never use that location again. First I parked in a space to order food and a gentleman came over and asked if I could go through the drive thru because they were doing shift change so I went through the drive thru. I ordered a small cheese stick, 3 Blue Raspberry Slushies with Cotton candy Boba (my granddaughter said it tasted like hand sanitizer) 3 pretzel sticks and a Chicken sandwich meal on Texas Toast with tater tots. First the young lady kept asking questions about what I was ordering like she couldn't hear me. I had to repeat myself several times so I felt sure she had received my order correctly. I pulled around and the music was so loud no wonder she couldn't hear me when i was placing the order. I get the Boba slushies, my husband's coke, pay and am asked to pull around by the back doors where I sit and wait patiently. Time is going by and I don't think anything because I know the chicken sandwich needs to be cooked properly. I see 2 male employees going to their car to chat and see another one that brings 2 large bags of food and 2 large drinks out for another car but not thinking it's a customer because he gave the food to the person in the backseat on each side. I'm thinking this might be a friend bc who would give people their food in the back. I finally get my chicken sandwich meal, cheese sticks and NO pretzels at all! The girl that brought the food said she didn't hear that nor did she charge me but I told her I ordered 3 orders and repeated myself several times. Now I'm in a rush bc I have to get back to my job working remotely and I had already been gone to run to probate court because my brother recently passed away. Now I have to wait for these to be cooked only for her to bring out 2 orders when I clearly said 3. I went to the backdoor and asked for another order and didn't have a problem paying for them which I did. Needless to say it took over 30 mins of all this and I was beyond frustrated, irritated or just plain mad because I saw no leadership in that restaurant or the workers didn't really care. I feel like there should've been a manager or lead of some sort running the shift and I didn't get that impression that there was one there. It was like the employees could do what they wanted. The first giveaway was the loud music at the drive thru which was inappropriate. I will not be visiting this Sonic again and will make sure I spread the word.
Atmosphere: 1
Food: 1
Service: 1
Jesse Baker
Angry service, for no reason
Atmosphere: 1
Food: 1
Service: 2
elizabeth weiss
I would give them zero stars. I waited at the drive through place to order for five minutes, and no one helped me. I kept saying hello, but nobody responded. Eventually, I drove up to the window, and a man walked past me, laughed, and kept going. This experience has left me upset at the start of my day. This place has terrible service.. And yes I will be escalating this.
Atmosphere: 1
Food: 1
Service: 1
Jessica Hale
Went through drive thur and this is the onion rings I got!!! This is ridiculous
Food: 1
Ena babridge
Great staff, courteous and professional Good food
Atmosphere: 5
Food: 5
Service: 5
Natasha Colvin Newman
Waited 20 minutes for 3 DRINKS that were ordered ahead on the app. What's the point in ordering ahead and pulling in the stall and no one answers. I pull to the drive through and the cashier asks to see my phone to see the order. Then she says she's new and doesn't know how to make a grape limeade. This is totally unacceptable.
If your suppose to open at 6AM why and this is opening time , why do I have to wait until 630 or 7am for you to start taking orders because yall are not ready in time ,these places have to do better with hiring ,& actually getting people in the building who actually cares about there job & not just putting bodies in the building
Atmosphere: 1
Food: 2
Service: 2
Bobbie Douglas
Typical fast food experience. On weekend nights there is a long line. Some week nights whoever works in there they will hide inside and ignore the drive through all night.
Atmosphere: 4
Food: 4
Service: 4
Kevin Sandifer
Fast service. Great for a quick stop. Easy in and out.
Atmosphere: 5
Food: 5
Service: 5
Jason Jackson
Sonic smasher is chefs kiss
Food: 5
Recommended dishes: Corn Dog, Jr Deluxe Cheeseburger, Chili Cheese Tots, Sonic Cheeseburger
Clarissa Hix
We waited 30 minutes for our food in the drive thru. And we ordered ahead. There were no apologies. They even had to ask exactly what our order was. Customer service needs to addressed here. Horrible service.
I can't comment on the food yet, as I'm still waiting for my order to be delivered to the stall. The display screens need maintenance, and it's hit or miss whether they'll even work to take your order. Overall, it's a poorly run location. Expect long waits and potential mismanagement of your food. It's disappointing to see a Sonic in such a state.
Atmosphere: 1
Food: 1
Service: 1
Kids that are rude, don't want to listen to the order to get it right. Young black girl with the piercings in her nose was increasingly rude. On today 07/25/2025 @ 12:46 am.
Atmosphere: 1
Food: 1
Service: 1
Whoever workin the drive-thru this morning has a huge attitude problem and should not be customer facing. She should also learn to enunciate so people can understand her. 7/19/25, 7:20am.
Atmosphere: 1
Food: 3
Service: 1
This is a joke …. Food horrible.Service … none . Don’t go there ! No one in lead ?! Employees just doing what ever . Having to wait for food and take orders.
Atmosphere: 1
Food: 1
Service: 1
I took my grandchildren to the Sonic @ 8821 Farrow Road. I will never use that location again. First I parked in a space to order food and a gentleman came over and asked if I could go through the drive thru because they were doing shift change so I went through the drive thru. I ordered a small cheese stick, 3 Blue Raspberry Slushies with Cotton candy Boba (my granddaughter said it tasted like hand sanitizer) 3 pretzel sticks and a Chicken sandwich meal on Texas Toast with tater tots. First the young lady kept asking questions about what I was ordering like she couldn't hear me. I had to repeat myself several times so I felt sure she had received my order correctly. I pulled around and the music was so loud no wonder she couldn't hear me when i was placing the order. I get the Boba slushies, my husband's coke, pay and am asked to pull around by the back doors where I sit and wait patiently. Time is going by and I don't think anything because I know the chicken sandwich needs to be cooked properly. I see 2 male employees going to their car to chat and see another one that brings 2 large bags of food and 2 large drinks out for another car but not thinking it's a customer because he gave the food to the person in the backseat on each side. I'm thinking this might be a friend bc who would give people their food in the back. I finally get my chicken sandwich meal, cheese sticks and NO pretzels at all! The girl that brought the food said she didn't hear that nor did she charge me but I told her I ordered 3 orders and repeated myself several times. Now I'm in a rush bc I have to get back to my job working remotely and I had already been gone to run to probate court because my brother recently passed away. Now I have to wait for these to be cooked only for her to bring out 2 orders when I clearly said 3. I went to the backdoor and asked for another order and didn't have a problem paying for them which I did. Needless to say it took over 30 mins of all this and I was beyond frustrated, irritated or just plain mad because I saw no leadership in that restaurant or the workers didn't really care. I feel like there should've been a manager or lead of some sort running the shift and I didn't get that impression that there was one there. It was like the employees could do what they wanted. The first giveaway was the loud music at the drive thru which was inappropriate. I will not be visiting this Sonic again and will make sure I spread the word.
Atmosphere: 1
Food: 1
Service: 1
Angry service, for no reason
Atmosphere: 1
Food: 1
Service: 2
I would give them zero stars. I waited at the drive through place to order for five minutes, and no one helped me. I kept saying hello, but nobody responded. Eventually, I drove up to the window, and a man walked past me, laughed, and kept going. This experience has left me upset at the start of my day. This place has terrible service.. And yes I will be escalating this.
Atmosphere: 1
Food: 1
Service: 1
Went through drive thur and this is the onion rings I got!!! This is ridiculous
Food: 1
Great staff, courteous and professional
Good food
Atmosphere: 5
Food: 5
Service: 5
Waited 20 minutes for 3 DRINKS that were ordered ahead on the app. What's the point in ordering ahead and pulling in the stall and no one answers. I pull to the drive through and the cashier asks to see my phone to see the order. Then she says she's new and doesn't know how to make a grape limeade. This is totally unacceptable.
Restaurantji Recommends
If your suppose to open at 6AM why and this is opening time , why do I have to wait until 630 or 7am for you to start taking orders because yall are not ready in time ,these places have to do better with hiring ,& actually getting people in the building who actually cares about there job & not just putting bodies in the building
Atmosphere: 1
Food: 2
Service: 2
Typical fast food experience. On weekend nights there is a long line. Some week nights whoever works in there they will hide inside and ignore the drive through all night.
Atmosphere: 4
Food: 4
Service: 4
Fast service. Great for a quick stop. Easy in and out.
Atmosphere: 5
Food: 5
Service: 5
Sonic smasher is chefs kiss
Food: 5
Recommended dishes: Corn Dog, Jr Deluxe Cheeseburger, Chili Cheese Tots, Sonic Cheeseburger
We waited 30 minutes for our food in the drive thru. And we ordered ahead. There were no apologies. They even had to ask exactly what our order was. Customer service needs to addressed here. Horrible service.
Service: 1
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