If I could give zero I would. I had to wait over an hour for my drink after they said it would only be a 30 minute wait. So many people standing around doing nothing but yet there’s one guy making drinks ? Terrible
Atmosphere: 1
Food: 1
Service: 1
rob Losey
I don’t think this a corporate owned Starbucks location. This is a licensed location for Sheraton Hotel maybe. That being said the standards are not good. The pastry case was completely empty at 830AM. The cashier was smug with a rude demeanor. Will not come back.
Atmosphere: 2
Food: 5
Service: 1
Natalie Cartwright
Refused to serve multiple Youth In Government students for our breaks declaring we are “banned”
Atmosphere: 1
Food: 1
Service: 1
Ellie Thompson
It was so loud and it took us 20+ min to get just our food. I got one of the sandwiches and it was disgusting it tasted like it was rotting. After an extra 5 min waiting for our drinks I went up to ask about them and I was dismissed and just snubbed. The table we sat down at was so sticky and there was some refresher that had spilled all over the floor and wasn’t cleaned up. Do no recommend it ruined my day.
Atmosphere: 1
Food: 1
Service: 1
leo green
Kicked out all the youth in government kids i literally just wanted a coffee and a place to work i bought 2 coffees and a snack i wasnt even loitering
Katherine Lawler
Friendliest Starbucks in Columbia or in any downtown
Atmosphere: 5
Service: 5
babyaj cool
The drinks was like heaven on earth and the ms Kennedy that took care of my order was the best she was nice spoke clearly attentive and was friendly and i love that from a person everyone should see ms Kennedy as an example of what a Starbucks employee should be
Atmosphere: 5
Food: 5
Service: 5
Rachel Zheng
Despite it being game day today, the employees were very communicative about my order! I waited a while for my drinks, but Kenn, Liz, and Yani specifically were very nice about my wait, and I understand that they were very backed up. My drink was really good when I finally got it too!
Atmosphere: 5
Food: 5
Service: 5
Alana Manges
I will say I am never going to be returning to this location again. As lenient as i was considering its game day, we still waited for over an hour and a half. As nice as i was, i did not expect to be treated like complete trash by the employees just by nicely asking for an update on my drink. I asked these two employees, Kenn and this woman who didn’t have her name tag on who’s hispanic and has blonde hair. They angrily threw the stuff around to make my drink after the third time asking because the app said it was ready. I truly think these individuals should not be working at this kind of company and in this environment considering their behavior. To top it all off, i ask the woman without a name tag her name and she walked off very rudely and starting talking bad about me to the other coworker who was also very rude. I have never had an experience at any starbucks that has made me feel like i had to watch the employee make my drink because i was afraid they would spit in it. Disgusting behavior and extremely disappointed.
Service: 1
Jessa Stebbins
We mobile ordered our drinks and ended up waiting an hour. Considering it was game day, we were super polite because we knew it was pretty busy. When we kindly asked if our drinks were ready (when the app said they were), the young woman was super rude to us and just ruined our whole morning. her name was kenn. and i suggest she doesn’t work customer service if she continues to have a hot temper with customers who were nothing but kind.
Paige and Trey are extremely polite and very attentive. Overall great customer service!! 10/10 would come back:)
Atmosphere: 5
Food: 5
Service: 5
Niesha Myers
The customer service sucks! I tried giving them multiple chances. I stopped going but today I went and they messed my coffee up, instead the employees what the CUSTOMER WANTS in their coffee, ask the customer. The employees act as if they don't want to be at work. I think I was overcharged because I pay 6.60 for what I get every morning at different locations but this one charged me More....... . They don't take cash, and don't make your coffee correct!
Atmosphere: 3
Food: 2
Service: 1
Peg McCarthy
Great location right in our hotel!
Atmosphere: 5
Food: 5
Service: 5
Sean Causey
They do not accept cash for some reason and have no signs anywhere. Stood in line so I couldn't get any coffee. I'm working so I only bought cash with me
Atmosphere: 4
Food: 4
Service: 1
Ryan Mullarkey
It's a typucal Starbucks but the setting is much cooler. You walk down to the basement from the street and there is plenty of interesting architectural detail. Lots of wood, tile, and mirrors. Very peaceful.
If I could give zero I would. I had to wait over an hour for my drink after they said it would only be a 30 minute wait. So many people standing around doing nothing but yet there’s one guy making drinks ? Terrible
Atmosphere: 1
Food: 1
Service: 1
I don’t think this a corporate owned Starbucks location. This is a licensed location for Sheraton Hotel maybe. That being said the standards are not good. The pastry case was completely empty at 830AM. The cashier was smug with a rude demeanor. Will not come back.
Atmosphere: 2
Food: 5
Service: 1
Refused to serve multiple Youth In Government students for our breaks declaring we are “banned”
Atmosphere: 1
Food: 1
Service: 1
It was so loud and it took us 20+ min to get just our food. I got one of the sandwiches and it was disgusting it tasted like it was rotting. After an extra 5 min waiting for our drinks I went up to ask about them and I was dismissed and just snubbed. The table we sat down at was so sticky and there was some refresher that had spilled all over the floor and wasn’t cleaned up. Do no recommend it ruined my day.
Atmosphere: 1
Food: 1
Service: 1
Kicked out all the youth in government kids i literally just wanted a coffee and a place to work i bought 2 coffees and a snack i wasnt even loitering
Friendliest Starbucks in Columbia or in any downtown
Atmosphere: 5
Service: 5
The drinks was like heaven on earth and the ms Kennedy that took care of my order was the best she was nice spoke clearly attentive and was friendly and i love that from a person everyone should see ms Kennedy as an example of what a Starbucks employee should be
Atmosphere: 5
Food: 5
Service: 5
Despite it being game day today, the employees were very communicative about my order! I waited a while for my drinks, but Kenn, Liz, and Yani specifically were very nice about my wait, and I understand that they were very backed up. My drink was really good when I finally got it too!
Atmosphere: 5
Food: 5
Service: 5
I will say I am never going to be returning to this location again. As lenient as i was considering its game day, we still waited for over an hour and a half. As nice as i was, i did not expect to be treated like complete trash by the employees just by nicely asking for an update on my drink. I asked these two employees, Kenn and this woman who didn’t have her name tag on who’s hispanic and has blonde hair. They angrily threw the stuff around to make my drink after the third time asking because the app said it was ready. I truly think these individuals should not be working at this kind of company and in this environment considering their behavior. To top it all off, i ask the woman without a name tag her name and she walked off very rudely and starting talking bad about me to the other coworker who was also very rude. I have never had an experience at any starbucks that has made me feel like i had to watch the employee make my drink because i was afraid they would spit in it. Disgusting behavior and extremely disappointed.
Service: 1
We mobile ordered our drinks and ended up waiting an hour. Considering it was game day, we were super polite because we knew it was pretty busy. When we kindly asked if our drinks were ready (when the app said they were), the young woman was super rude to us and just ruined our whole morning. her name was kenn. and i suggest she doesn’t work customer service if she continues to have a hot temper with customers who were nothing but kind.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Paige and Trey are extremely polite and very attentive. Overall great customer service!! 10/10 would come back:)
Atmosphere: 5
Food: 5
Service: 5
The customer service sucks! I tried giving them multiple chances. I stopped going but today I went and they messed my coffee up, instead the employees what the CUSTOMER WANTS in their coffee, ask the customer. The employees act as if they don't want to be at work. I think I was overcharged because I pay 6.60 for what I get every morning at different locations but this one charged me
More....... . They don't take cash, and don't make your coffee correct!
Atmosphere: 3
Food: 2
Service: 1
Great location right in our hotel!
Atmosphere: 5
Food: 5
Service: 5
They do not accept cash for some reason and have no signs anywhere. Stood in line so I couldn't get any coffee. I'm working so I only bought cash with me
Atmosphere: 4
Food: 4
Service: 1
It's a typucal Starbucks but the setting is much cooler. You walk down to the basement from the street and there is plenty of interesting architectural detail. Lots of wood, tile, and mirrors. Very peaceful.
Atmosphere: 5
Food: 5
Service: 5
Loading...