Recommended dishes: The Italian Regular, Potato Salad
Keaton Butt
This is undoubtedly the best Sub Station II in Columbia! It's clean, the staff are very friendly, the food is superb, but the parking is rough. The road construction out front should be done by year's end, so hopefully that makes it more accessible. But as it stands, best Sub Station II around!
Atmosphere: 5
Food: 5
Service: 5
Andrea Burns
What a refreshing change to have a smiling face greet you and welcome you inside, despite the construction outside. Keaton and his father are an asset to the community. We will definitely be back! Potato salad was delicious and recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wheat Bread
Virgo Vixen
I was really disappointed with my recent experience at Substation II. When I received my salad, it was missing the egg I had requested. I went to the counter to get it fixed, only to find out that I had also received banana peppers instead of the jalapeños I wanted.
When I approached the cashier a second time to address the issue, her response was, "Is there anything else wrong with it before we fix it for the second time?" I was taken aback by her tone; it felt dismissive and unprofessional.
I decided to just let it go at that point, but I ended up with a salad I really didn’t want. Customer service is so important, and this experience left a lot to be desired. I hope they can improve their approach to customer feedback in the future.
Atmosphere: 5
Food: 1
Service: 1
Brianna Rivers
Awesome spot! Great employees and even better food!
Atmosphere: 5
Food: 5
Service: 5
Sandi Corbett
Love substation! Was thrilled when this location opened near my work. Food is delicious and service is great. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Britt B.
The customer service at this location is amazing!
Service: 5
Jameson Tronco
I was very satisfied with the visits a the welcoming environment of the staff/employees. Thank you Bryant and Lafi for the great and timely service!
Atmosphere: 5
Food: 5
Service: 5
Alise S, 5A International Realty Group
I stopped by to grab a sandwich for lunch. The staff welcomed me in cheerfully. The ingredients were fresh but the wheat bread was extremely dry....like take the bottom bread off to enjoy my sandwich type dry.
Atmosphere: 4
Food: 3
Service: 5
Alise S
I stopped by to grab a sandwich for lunch. The staff welcomed me in cheerfully. The ingredients were fresh but the wheat bread was extremely dry....like take the bottom bread off to enjoy my sandwich type dry.
This SubStation is on my regular office lunch rotation. The service and food is consistently great…love the daily specials.
Atmosphere: 5
Food: 5
Service: 5
George Wilkes
I have been going to this shop for a couple of years now. I have been consistently impressed by both the quality of food, warm personalities, and good prices. Best sandwich shop on Main street!
Atmosphere: 5
Food: 5
Service: 5
Jovonta' Hinton
I love the vibes in this place! I would like to say thank you to Lafi, Tajah, Tiana, and Bryant! You all make lunchtime better! I appreciate the the GREAT CUSTOMER SERVICE! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Italian Regular
Angie Rines
Meatball sandwich was excellent. Friendly staff that are happy to have you as a customer and they offer different weekly specials!
Vegetarian options: Salads and veggie sandwich options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham Turkey & Cheese Regular, Meatballs & Cheese Regular, Garden Salad with Cheese
Dawndy Mercer Plank
Talk about service with a smile!
I was happily greeted the moment I walked in the door.
The staff had energy, speed, and got my order exactly as I requested.
This is my new go-to sandwich place when I’m in downtown Columbia.
Vegetarian options: I don’t eat meat, so I’m grateful they offer plenty of other options for my sandwich.
Parking: Columbia SC
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Italian Regular, Potato Salad
This is undoubtedly the best Sub Station II in Columbia! It's clean, the staff are very friendly, the food is superb, but the parking is rough. The road construction out front should be done by year's end, so hopefully that makes it more accessible. But as it stands, best Sub Station II around!
Atmosphere: 5
Food: 5
Service: 5
What a refreshing change to have a smiling face greet you and welcome you inside, despite the construction outside. Keaton and his father are an asset to the community. We will definitely be back! Potato salad was delicious and recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wheat Bread
I was really disappointed with my recent experience at Substation II. When I received my salad, it was missing the egg I had requested. I went to the counter to get it fixed, only to find out that I had also received banana peppers instead of the jalapeños I wanted.
When I approached the cashier a second time to address the issue, her response was, "Is there anything else wrong with it before we fix it for the second time?" I was taken aback by her tone; it felt dismissive and unprofessional.
I decided to just let it go at that point, but I ended up with a salad I really didn’t want. Customer service is so important, and this experience left a lot to be desired. I hope they can improve their approach to customer feedback in the future.
Atmosphere: 5
Food: 1
Service: 1
Awesome spot! Great employees and even better food!
Atmosphere: 5
Food: 5
Service: 5
Love substation! Was thrilled when this location opened near my work. Food is delicious and service is great. Will be back!
Atmosphere: 5
Food: 5
Service: 5
The customer service at this location is amazing!
Service: 5
I was very satisfied with the visits a the welcoming environment of the staff/employees. Thank you Bryant and Lafi for the great and timely service!
Atmosphere: 5
Food: 5
Service: 5
I stopped by to grab a sandwich for lunch. The staff welcomed me in cheerfully. The ingredients were fresh but the wheat bread was extremely dry....like take the bottom bread off to enjoy my sandwich type dry.
Atmosphere: 4
Food: 3
Service: 5
I stopped by to grab a sandwich for lunch. The staff welcomed me in cheerfully. The ingredients were fresh but the wheat bread was extremely dry....like take the bottom bread off to enjoy my sandwich type dry.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
This SubStation is on my regular office lunch rotation. The service and food is consistently great…love the daily specials.
Atmosphere: 5
Food: 5
Service: 5
I have been going to this shop for a couple of years now. I have been consistently impressed by both the quality of food, warm personalities, and good prices. Best sandwich shop on Main street!
Atmosphere: 5
Food: 5
Service: 5
I love the vibes in this place! I would like to say thank you to Lafi, Tajah, Tiana, and Bryant! You all make lunchtime better! I appreciate the the GREAT CUSTOMER SERVICE! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Italian Regular
Meatball sandwich was excellent. Friendly staff that are happy to have you as a customer and they offer different weekly specials!
Vegetarian options: Salads and veggie sandwich options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham Turkey & Cheese Regular, Meatballs & Cheese Regular, Garden Salad with Cheese
Talk about service with a smile!
I was happily greeted the moment I walked in the door.
The staff had energy, speed, and got my order exactly as I requested.
This is my new go-to sandwich place when I’m in downtown Columbia.
Vegetarian options: I don’t eat meat, so I’m grateful they offer plenty of other options for my sandwich.
Atmosphere: 5
Food: 5
Service: 5
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