I came in on my lunch break to this location: 7523 C Garners Ferry Rd, Columbia, SC 29209. I was in good spirits, & ready to place my order. I haven’t eaten subway in over a year but never been to this location before. The guy that took my order wasn’t very friendly & short in words, which is fine bc I was there to order & not make friends. But he was very RUDE while taking my order & EXTREMELY STINGY with veggies I wanted to add to my sandwich. 1st he started by breaking my extra cheese in half. I asked “is it going to be charged extra if you break it like that?” He snapped at me saying “Cheese is $2 extra a slice!” I was like ok, I want extra cheese but let it go. Then I asked for “heavy olives”. He gave me some but not enough so I asked for more & he said that would be an extra charge olives. I asked when did subway start charging extra for olives? At this point trying not to get frustrated bc maybe the policy changed but idk. So I say pickles please (still being polite) & get like 6, this is a footlong sub btw, so I asked for more. I love pickles & it’s subway! He said “that’s going to be extra!” I say “tomatoes please” he give me 4 tomatoes & I asked for extra he said that’s extra too & at this point I’m livid bc he proceeds to give me 2 at the end of the sub. I can go all day on details but that was the gist. The experience went from me going in excited for lunch to me leaving angry and upset & never visiting that location again. Wish I could’ve gotten his name. He was the older Arabic (I believe) man. He should definitely work the back because his customer service skills are not a good representation for Subway or any place that has to display customer service to the public!
Atmosphere: 1
Food: 3
Service: 1
Natiasha Mickens
The two men working at this subway always have a nasty attitude, The tall, one acts like he really doesn’t wanna be there please find another job if you don’t wanna be there. The food doesn’t look fresh at all.
Atmosphere: 1
Food: 2
Service: 1
Eric T
These guys are extremely rude and disrespectful! It doesn’t make sense to order on the app because they’re going to make your sub the way they want to . They talk to you as if you’re nothing And beneath them .I asked them if I could have a small cup for water and he told me if I wanted a water buy a drink . I will never eat at this place again !
Atmosphere: 1
Food: 2
Service: 1
Shonta V
Poor customer service and even worse food
Kristain Williams
They never follow the instructions for online orders.
Leondra Guinyard
I’m sorry, but this was the worst sub I ever had. I purchased two whole sandwiches and they were terrible and they cheap you on the meat.
Wanda Becknell
Good sub
Kayla Ladson
Mold growing inside of Tomato Bin!!! And worker states “oops” and then looks at me.
Kim
Great service and staff very helpful, clean area every time I visit
kwan scott
Person making my sub tonight was musky, rude and when I asked for extra pickles, tomato’s and jalapeño he gave me one or two pieces. I will not come here again
Great and awesome ppl. Customer service is excellent
Atmosphere: 5
Food: 5
Service: 5
Chickfalet
Best service and I'm a regular so they remember my order and as soon as I walk in they start making it without a word from me being said. A++
Atmosphere: 5
Food: 5
Service: 5
714williamm
We had a good experience. My wife and I wanted the same 6" sandwich, but prepared differently. In order to save us money, the server prepared what we wanted but only charged us for a single 12" sub. They did not have to do this for us.
Oakgirl
Seems when you have to get your order corrected, the guy who works mornings, need to correct his attitude when providing customer service. Won't be going back to this location. Nasty attitude when trying add to my order. No problem paying. Kept repeating myself to add to my order when trying to straighten up the confusion on my receipt. Still didn't understand what I was trying to do, so I walked out.
Atmosphere: 2
Food: 4
Service: 2
Alex W
Stopped in to get a quick bite for dinner. I had the #33 Teriyaki Blitz. I added spinach, pickles, onions, banana peppers, and tomatoes. With added mayo, and teriyaki sauce.The service was quick, and I was able to get in and out quickly. Also, a nice environment to sit in and eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Subway Club, Cold Cut Combo, Black Forest Ham, Rotisserie-Style Chicken
I came in on my lunch break to this location: 7523 C Garners Ferry Rd, Columbia, SC 29209. I was in good spirits, & ready to place my order. I haven’t eaten subway in over a year but never been to this location before. The guy that took my order wasn’t very friendly & short in words, which is fine bc I was there to order & not make friends. But he was very RUDE while taking my order & EXTREMELY STINGY with veggies I wanted to add to my sandwich. 1st he started by breaking my extra cheese in half. I asked “is it going to be charged extra if you break it like that?” He snapped at me saying “Cheese is $2 extra a slice!” I was like ok, I want extra cheese but let it go. Then I asked for “heavy olives”. He gave me some but not enough so I asked for more & he said that would be an extra charge olives. I asked when did subway start charging extra for olives? At this point trying not to get frustrated bc maybe the policy changed but idk. So I say pickles please (still being polite) & get like 6, this is a footlong sub btw, so I asked for more. I love pickles & it’s subway! He said “that’s going to be extra!” I say “tomatoes please” he give me 4 tomatoes & I asked for extra he said that’s extra too & at this point I’m livid bc he proceeds to give me 2 at the end of the sub. I can go all day on details but that was the gist. The experience went from me going in excited for lunch to me leaving angry and upset & never visiting that location again. Wish I could’ve gotten his name. He was the older Arabic (I believe) man. He should definitely work the back because his customer service skills are not a good representation for Subway or any place that has to display customer service to the public!
Atmosphere: 1
Food: 3
Service: 1
The two men working at this subway always have a nasty attitude, The tall, one acts like he really doesn’t wanna be there please find another job if you don’t wanna be there. The food doesn’t look fresh at all.
Atmosphere: 1
Food: 2
Service: 1
These guys are extremely rude and disrespectful! It doesn’t make sense to order on the app because they’re going to make your sub the way they want to . They talk to you as if you’re nothing And beneath them .I asked them if I could have a small cup for water and he told me if I wanted a water buy a drink . I will never eat at this place again !
Atmosphere: 1
Food: 2
Service: 1
Poor customer service and even worse food
They never follow the instructions for online orders.
I’m sorry, but this was the worst sub I ever had. I purchased two whole sandwiches and they were terrible and they cheap you on the meat.
Good sub
Mold growing inside of Tomato Bin!!! And worker states “oops” and then looks at me.
Great service and staff very helpful, clean area every time I visit
Person making my sub tonight was musky, rude and when I asked for extra pickles, tomato’s and jalapeño he gave me one or two pieces. I will not come here again
Restaurantji Recommends
Great and awesome ppl. Customer service is excellent
Atmosphere: 5
Food: 5
Service: 5
Best service and I'm a regular so they remember my order and as soon as I walk in they start making it without a word from me being said. A++
Atmosphere: 5
Food: 5
Service: 5
We had a good experience. My wife and I wanted the same 6" sandwich, but prepared differently. In order to save us money, the server prepared what we wanted but only charged us for a single 12" sub. They did not have to do this for us.
Seems when you have to get your order corrected, the guy who works mornings, need to correct his attitude when providing customer service. Won't be going back to this location. Nasty attitude when trying add to my order. No problem paying. Kept repeating myself to add to my order when trying to straighten up the confusion on my receipt. Still didn't understand what I was trying to do, so I walked out.
Atmosphere: 2
Food: 4
Service: 2
Stopped in to get a quick bite for dinner. I had the #33 Teriyaki Blitz. I added spinach, pickles, onions, banana peppers, and tomatoes. With added mayo, and teriyaki sauce.The service was quick, and I was able to get in and out quickly. Also, a nice environment to sit in and eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey, Subway Club, Cold Cut Combo, Black Forest Ham, Rotisserie-Style Chicken
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