“I've always had a great experience at this Taco Bell location. Food has always been fresh and prepared correctly. The inside and outside of the store always are kept clean. The staff has always been extremely friendly and professional. Even if you go and have an issue with your order. Just treat people with respect and don't be rude about the issue, kindness goes a long way. They will resolve the issue and treat you with the same respect you show them.“
“Man this Taco Bell was surprisingly one of the best ones I've been to in a while. Super clean inside and out. The staff were extremely friendly and seemed like they actually cared about what they were doing. The food was prepared exactly as ordered and was done sloppily. I will definitely go back to this location next time I want some taco bell!“
“I like going to these one way better then the one in elgin where I live. Been going here for about a year now food is fresh. I had a great worker that works there these afternoon. Very patience and understanding she work at the drive through. And I order on app and the app was glitch. Wouldn't let me edit for no sour cream and cheese for bowl. And got up and ask if she could please redo my bowl order since my mom cant eat dairy she understood. And was patience and polite about it when some other restaurants would have a fit and roll there eyes etc. She acuallty like her job i see which I appreciate!. And the inside of taco bell here is very clean and other staff is friendly !.“
“I was traveling through Columbia from Charleston to Charlotte on Sunday 12/7/25 @1:46pm (order# 65) and thought Taco Bell was close to the interstate, but ended up driving more than a mile… I dreaded the extra mile so bad however, the young lady that took my order in the drive-through was the nicest person I have ever met at a fast food drive-through!! The food was hot and delicious!! I just called and spoke with Jeremiah the manager and I think in the beginning of the call, he may have thought that I was calling him to complain but quickly got very happy when he realized I was calling for a compliment! They did a great steak taco for my girl Chloe!! Keep up the amazing work ~ I will definitely remember Decker on my next trip through!! I hope your employees see this and stay wonderfully kind while making great food!!! Greatly appreciated!!!“
“Customer service was on point, but my food was warm at best, I go here a lot and this one instance will not deter me from going again, food is usually on point so one mishap does not cause me to go elsewhere, besides it's Columbia, Sc, on average I would rate ALL fast food restaurants in that area 2 stars at best.“
“Huge shoutout to Ryan, I had made an online ordering mistake thinking it was the staff who had messed up, when I went and told them they corrected me and still remade my order even though it was mistake he even ran out to catch us before we had left to hand it to us :) lovely service“
“We were the only ones in the drive thru. So we were in and out quick. Jacob H. @the window remembered us from last visit. Always so helpful and friendly. He laughs at my husband's Dad jokes. Which makes him so very happy. Food was hot and order correct. My son loves this place, eats there at least once a week. Keep up the great work Jacob you are awesome!“