Tokyo Grill
1033 Roberts Branch Pkwy suite a 102, Columbia
(803) 862-1668
Recent Reviews
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Quick order ahead option! I came in to pick up my order and was greeted by a young lady. Clean restroom also!!
Kid-friendliness: Reasonably priced kid meal options.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hibachi Steak and Shrimp Fried Rice, Shrimp and Steak Hibachi
It's not that service is bad. The young girl and guy that's always at the counter stays on the phone... every time I've been in there and it's alot. . Both have ear buds in and talking. That should be a big no when dealing with customer
Atmosphere: 3
Food: 5
Service: 3
Delicious food and fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Food is great customer service is a zero for me though… Both Cashiers were dismissive, irritable, on their phones the entire time, and then talked bad about each customer that walked out while I was sitting there eating.
Atmosphere: 3
Food: 5
Recommended dishes: White Sauce, Fried Rice
Cashier could not tell me much about the quality of the food that they serve, so I said alright and walked out.
Service: 2
The food was mediocre, the customer service was not the best from the time of placing the call to picking it up, I didn’t feel welcome nor did I feel like I wanted to continue with placing of my order, which was due to the lady who took it. She gave low energy almost like she didn’t care to be at work or to help customers borderline attitude. I don’t know if I will go back to this location again.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: White Sauce
Tokyo Grille is always my place for a clean rice and veggies plate with tender teriyaki chicken and some shrimp the white sauce is the topping
Vegetarian options: You could just order the rice and vegetables
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Shrimp Plate, Teriyaki Chicken, White Sauce
I love their food. They have the best vegetables I have ever had in Asian
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken, Steak Bowl, White Sauce
Ordered a chicken bowl and the chicken Was sour. Called and told them and they were nice about making another bowl or refund. I ended up getting another bowl and it was still sour. Would never return there, my stomach was in knots.
Atmosphere: 5
Food: 1
Service: 5
extremely rude employees
Restaurantji Recommends
Wheelchair accessibility: Definitely accessible for all
Great food, great service
HORRIBLE, DO NOT EAT HERE!! FOOD UNCOOKED, RICE MUSHY AND TASTE OLD, -100/100 worst experience ever!! And the customer service is a ZERO!! Do NOT EAT HERE PLEASE!
Atmosphere: 1
Food: 1
Service: 1
I had some young bald kid serve me, apart from constantly mentioning his girlfriend he was a top tier server and made me feel like a Tokyo King
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Sauce
My last couple of experiences here as been terrible. We come here all the time always great service, but since your cashier from last time is no longer with you all the new lady that take orders have been terrible for business. She forgot our call in order and we had to wait a extra 15 minutes for our food. Please bring back your experienced cashier without her business is not good here. Food great. The service lately by new lady has been bad. She need better training.
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