Urban Wok

650 Lincoln St Ste 200, Columbia
(803) 347-8268

Recent Reviews

Paul Wheeler

The Jasmine Rice bowl was fantastic. A little pricey but well worth

Atmosphere: 5

Food: 5

Service: 5

Meital Breyette

good food but gave all my friends food

Food: 4

Baby Wipe

Came here with a few friends for takeout. Everyone had food poisoning that night and into the next day.

Atmosphere: 2

Food: 1

Service: 2

Lauren Berry

First time there! Food was great! Staff was very nice as well! Definitely will be going back! Also had great music!

Atmosphere: 5

Food: 5

Service: 5

M O

AMAZING! Fresh Stir Fry was AWESOME Sauces! Come check this place out on campus. They even serve beer and wine - super cheap! I tried the Wings with Blackberry Habanero - OMG! Then I tried a fresh stir fry - I picked all the ingredients and Korean BBQ Signature Sauce rocked. Glad you are on campus - spread the word!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Edamame Spring Rolls, Signature Wing, Vegan and Gluten Free, Signature Sauces, Wings Wok Style - GF, Vegan Vegetarian

jemaro67

The people here won me over with their kindness.

Atmosphere: 5

Food: 5

Service: 5

E S

The chicken potstickers were really good, but mines were probably fried in really old used oil since they were covered in burnt fried crumbs that you get in the bottom of the oil. I ordered chicken in my stir fry and it was just…bad. Tasted really off and was overcooked. Sucks cause I really wanted to like this place.

Atmosphere: 5

Food: 2

Service: 3

Recommended dishes: Chicken & Vegetable Potstickers

Joseph Parks

This place is so good, everyone here is so nice!! Definitely a new usual spot!

Atmosphere: 5

Food: 5

Service: 5

Brian Klauk

So glad for all the gluten free offerings for our GF family members! Delicious!!!

Atmosphere: 4

Food: 5

Service: 5

Christopher Bolling

Kiosk to order makes it super fast and easy. Food is fresh and comes out quickly. Super friendly staff, great location and great atmosphere. Order at kiosk then sit down. They will call your name and bring you the food.

Atmosphere: 5

Food: 5

Service: 5

Kourtney Johnson

The manager was VERY RUDE!!! She hung up on me as I was trying to explain an issue with my order.At first she told me she would check-in with her supervisor but instead hung up on me and never allowed me to explain the situation. When I tried to call back she rejected my calls and clearly never checked in with her supervisor.What type of manager can't even explain the reason for not being able to help me or adjust the order and instead ignores a customer entirely?!Long story short... I paid for food I never even received! Also, not to mention I paid a tip as well.Very Rude customer service!Update on my experience...I got ahold of corporate and they were very nice! Thankfully, they gave me the time of day to actually explain the situation and helped me right away!It seems as though, the only issue is the management at this location in SC.The supervisor of the SC location responded to this review and claimed that I didn't even give the manager the time of day to explain. Umm how is that possible if I'm the one trying to get ahold of the manager to explain what happened to me. They also want to flag my review..How about you actually take my review as a learning experience and teach all Managers how to properly treat customers.I understand customers can be in the wrong but in this case I was not! I was actually very polite too! How about we stop accusing the customer and actually take accountability for your actions.It's honestly sad that I had to write a review to even receive a response from the supervisor. Imagine, if you actually spoke to me on the phone and try to understand what happened...That would have solved a lot of issues.

Service: 1

Anna Simons

EDIT: An error in a company's website is not a mistake made by a customer. Good luck with that... ??I already contacted the corporate office and they are helping me resolve an issue your location would not even talk to me about.They apologized and provided a refund RIGHT AWAY and admitted that the out of state franchises (SC) were newer and they were working to prevent issues like mine.The reason I didn't contact you "right away" was because we waited for our food until MN employees asked us what we were waiting for and showed us that the website sent our order to the wrong location.It's sad your manager is having you respond instead of stepping up (as they should in a leadership role) and taking responsibility for a messed up website. NOT blaming the customersBe careful ordering from this location. The manager was extremely rude and blocked my number after hanging up on me so I couldn't continue the discussion.Would not even explain the situation or what was happening until I called on a different phone number.Their website has a major flaw and it led me to order from an entirely different state and time zone.They said they wouldn't offer me a refund because the food had been ready since 1:30 pm. I LIVE IN A DIFFERENT TIME ZONE so I called and asked why it was taking so long at 1p.m. central time.0/10 service. At least the stores in MN are polite and helpful, I feel sorry for customers in South Carolina.No refunds offered, rude "manager", disrespectful process.

Atmosphere: 1

Food: 1

Service: 1

Brittany Morris

Great food! Friendly staff! If you are wanting something different, it is a must try! It is a great spot for food before any event at Colonial Life Arena.

Atmosphere: 5

Food: 5

Service: 5

Ian Cromer

I love the way you order with the screens. There are so many different options for your food and every single one looks delicious! The atmosphere is very friendly and the waiters are very nice.Vegetarian options: If you are a vegetarian, this is the place to be

Atmosphere: 5

Food: 5

Service: 5

Richard Austin

Food was not that good and we had 2 glasses of Pino Grigio that was warmer than room temp. Sad but I do not recommend.

Atmosphere: 5

Food: 1

Service: 1

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