Always has my order ready when I arrive and if for some reason its not its always done within a couple minutes of my arrival which means a lot since im a delivery driver! Love this waffle house
Ebony Graham
Don’t accept DoorDash orders if this location’s employees not going to make and bag it right! DO BETTER!
Atmosphere: 1
Food: 1
Service: 1
Demetrius Vaughn
On September 20 my family and I visited Waffle House #939 in Columbia, SC around 12:00 PM. Upon arrival, there were only two customers present, both awaiting to-go orders. We seated ourselves and waited approximately 10 minutes before being acknowledged. The dining area was visibly unclean—our table was sticky, and the adjacent table was cluttered with dirty dishes and leftover food, indicating it had not been cleared after prior use. We sanitized our own table and menus due to their condition. Our drink orders—a water and a fountain beverage—were served promptly, and we ordered three All-Star breakfasts and a side of hashbrowns. We waited over 30 minutes before receiving any food. One customer mentioned she had been waiting 40 minutes without receiving her order. Food arrived in inconsistent increments. The hashbrowns were severely burnt and incorrectly plated with my eggs. My son’s meal arrived next, but we were only given two forks, two spoons, and one knife for three people. I had to repeatedly request butter and jelly. My wife’s meal arrived cold, and I never received my grits or waffles until I asked again—both were subpar. Notably, two acquaintances of the manager entered and were served hot meals within 10 minutes, directly by the manager. This stark contrast in service was unacceptable. When we requested the bill and prepared to leave, an employee remarked, “Y’all could’ve taken the food home, y’all ain’t even eat the food,” which was highly inappropriate. As a District Manager overseeing operations across SC, NC, GA, and VA, I find this experience unacceptable and will be sharing it as an example of poor service. This was my wife and son’s first visit to Waffle House—and likely their last.
Atmosphere: 2
Food: 1
Service: 1
Destiny Nicole Patrick
All of the staff were rude and unattentive! From the manager to the associates! My mother and I were passing through after staying overnight with my aunt who has cancer and recently had surgery. I placed an online pickup order. The website and text notifications specifically instruct you to come to the pickup window. They had my mom waiting at window for 15 minutes! They were all laughing inside and walked past the window multiple times looking her straight in the eye. Didn’t acknowledge her or even say come inside! A customer came over to the window and waved to tell my mom to come inside. He must have been a local because he was the only one that knew they only open the window on weekends. To mention, today is Sunday (considered a weekend)! They also left items out of my order and my mom had to go back inside and let them know they excluded some of our orders. They all need to be fired immediately. From what I can see, there are plenty of other customers, past & present, who all hold the same consensus here! I will be calling corporate to let them know about this experience. As a past food service worker, I am highly disgusted! If you guys only operate on weekends, then it should be specified on the website and notifications. Also, have some decorum when you are working in public service!
Nora Fisher
BEST WAFFLE HOUSE THAT I HAVE VISITED. Everyone was great. Everyone was happy and motivated. Took great care of ALL customers. Best food ever. You must visit!!!
Atmosphere: 5
Food: 5
Service: 5
Betty J Johnson
Staff was very helpful.
Atmosphere: 5
Service: 5
David Krause
Brought my girlfriend here for some breakfast after a late night at darlington raceway for the Nascar race. The manger is very friendly ran a thigh shift and we had good service cause of it. I was able to get a large coffee to go which I very much need.
Atmosphere: 5
Food: 5
Service: 5
Jennifer G
The service here was horrible. They kept giving other patrons waffles when we were their first. Then, we got one of two waffles, but had to ask for butter and syrup. Just the worst staff ever at a waffle house. By the time we finally got our 2nd waffle we didn't even eat it because we had a 2 year old that was ready to leave. Never coming back here again.
Atmosphere: 2
Food: 3
Service: 1
Ken Webster
Typical WH madhouse for Saturday lunch. Food was excellent, but was brought to the table a plate at a time. Almost think they forgot our order and were making it as we asked about missing parts.
The kid selling doughnuts to raise money for his team was courteous and the doughnuts were excellent.
Poorly staffed management is clueless fails in communication with order’s overall. Online order placed with a pick up time 45 mins later than order is made leading to getting cold food upon pick up
Atmosphere: 1
Food: 1
Service: 1
William Fagan
Fun Waffle House with great staff. These dudes work hard and keep the vibe up.
Karen Scott
Food was good, employees very friendly. We received our food quickly and the prices were very reasonable.
Atmosphere: 3
Food: 5
Service: 5
kima .k
The girl with the dreads that's their late at night has a nasty attitude I will come in to get a breakfast bowl and she would charge me $15 to $16 for the breakfast bowl come to find out she was overcharging me because the breakfast bowl is only 14.11 when I spoken to the manager he told me she wasn't doing that and do I have a receipt I told him I don't have a receipt but I could show you bank statements on my phone he refused and continue to tell me that she was charging me for eggs which were 50 cent a piece due to eggs going up I tried to explain to him that she already charged me for the eggs because when I went to another waffle House the price was $14.11 he dismissed my claims and claimed that I was wrong when you I said sir I can show you he refused everyone complains about the girl attitude and I think he is sleeping or having relations with her because he was very overprotective this place is nasty and I will never go back unless it's in the mornings with the morning crew
Dayah P
Just Okay — You Get What You Pay For
My daughter and I stopped by Waffle House, and overall, we weren’t too impressed. The food was basic but decent — nothing special. It didn't fill us up. The prices are cheap, which is probably the biggest selling point.
If you’re looking for a quick, no-frills meal on a budget, it does the job. But don’t expect anything beyond the basics.
Can't order, DoorDash only location.
Always has my order ready when I arrive and if for some reason its not its always done within a couple minutes of my arrival which means a lot since im a delivery driver! Love this waffle house
Don’t accept DoorDash orders if this location’s employees not going to make and bag it right! DO BETTER!
Atmosphere: 1
Food: 1
Service: 1
On September 20 my family and I visited Waffle House #939 in Columbia, SC around 12:00 PM. Upon arrival, there were only two customers present, both awaiting to-go orders. We seated ourselves and waited approximately 10 minutes before being acknowledged. The dining area was visibly unclean—our table was sticky, and the adjacent table was cluttered with dirty dishes and leftover food, indicating it had not been cleared after prior use.
We sanitized our own table and menus due to their condition. Our drink orders—a water and a fountain beverage—were served promptly, and we ordered three All-Star breakfasts and a side of hashbrowns. We waited over 30 minutes before receiving any food. One customer mentioned she had been waiting 40 minutes without receiving her order.
Food arrived in inconsistent increments. The hashbrowns were severely burnt and incorrectly plated with my eggs. My son’s meal arrived next, but we were only given two forks, two spoons, and one knife for three people. I had to repeatedly request butter and jelly. My wife’s meal arrived cold, and I never received my grits or waffles until I asked again—both were subpar.
Notably, two acquaintances of the manager entered and were served hot meals within 10 minutes, directly by the manager. This stark contrast in service was unacceptable. When we requested the bill and prepared to leave, an employee remarked, “Y’all could’ve taken the food home, y’all ain’t even eat the food,” which was highly inappropriate.
As a District Manager overseeing operations across SC, NC, GA, and VA, I find this experience unacceptable and will be sharing it as an example of poor service. This was my wife and son’s first visit to Waffle House—and likely their last.
Atmosphere: 2
Food: 1
Service: 1
All of the staff were rude and unattentive! From the manager to the associates! My mother and I were passing through after staying overnight with my aunt who has cancer and recently had surgery. I placed an online pickup order. The website and text notifications specifically instruct you to come to the pickup window. They had my mom waiting at window for 15 minutes! They were all laughing inside and walked past the window multiple times looking her straight in the eye. Didn’t acknowledge her or even say come inside! A customer came over to the window and waved to tell my mom to come inside. He must have been a local because he was the only one that knew they only open the window on weekends. To mention, today is Sunday (considered a weekend)! They also left items out of my order and my mom had to go back inside and let them know they excluded some of our orders. They all need to be fired immediately. From what I can see, there are plenty of other customers, past & present, who all hold the same consensus here! I will be calling corporate to let them know about this experience. As a past food service worker, I am highly disgusted! If you guys only operate on weekends, then it should be specified on the website and notifications. Also, have some decorum when you are working in public service!
BEST WAFFLE HOUSE THAT I HAVE VISITED. Everyone was great. Everyone was happy and motivated. Took great care of ALL customers. Best food ever. You must visit!!!
Atmosphere: 5
Food: 5
Service: 5
Staff was very helpful.
Atmosphere: 5
Service: 5
Brought my girlfriend here for some breakfast after a late night at darlington raceway for the Nascar race. The manger is very friendly ran a thigh shift and we had good service cause of it. I was able to get a large coffee to go which I very much need.
Atmosphere: 5
Food: 5
Service: 5
The service here was horrible. They kept giving other patrons waffles when we were their first. Then, we got one of two waffles, but had to ask for butter and syrup. Just the worst staff ever at a waffle house. By the time we finally got our 2nd waffle we didn't even eat it because we had a 2 year old that was ready to leave.
Never coming back here again.
Atmosphere: 2
Food: 3
Service: 1
Typical WH madhouse for Saturday lunch. Food was excellent, but was brought to the table a plate at a time. Almost think they forgot our order and were making it as we asked about missing parts.
The kid selling doughnuts to raise money for his team was courteous and the doughnuts were excellent.
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Poorly staffed management is clueless fails in communication with order’s overall. Online order placed with a pick up time 45 mins later than order is made leading to getting cold food upon pick up
Atmosphere: 1
Food: 1
Service: 1
Fun Waffle House with great staff. These dudes work hard and keep the vibe up.
Food was good, employees very friendly. We received our food quickly and the prices were very reasonable.
Atmosphere: 3
Food: 5
Service: 5
The girl with the dreads that's their late at night has a nasty attitude I will come in to get a breakfast bowl and she would charge me $15 to $16 for the breakfast bowl come to find out she was overcharging me because the breakfast bowl is only 14.11 when I spoken to the manager he told me she wasn't doing that and do I have a receipt I told him I don't have a receipt but I could show you bank statements on my phone he refused and continue to tell me that she was charging me for eggs which were 50 cent a piece due to eggs going up I tried to explain to him that she already charged me for the eggs because when I went to another waffle House the price was $14.11 he dismissed my claims and claimed that I was wrong when you I said sir I can show you he refused everyone complains about the girl attitude and I think he is sleeping or having relations with her because he was very overprotective this place is nasty and I will never go back unless it's in the mornings with the morning crew
Just Okay — You Get What You Pay For
My daughter and I stopped by Waffle House, and overall, we weren’t too impressed. The food was basic but decent — nothing special. It didn't fill us up. The prices are cheap, which is probably the biggest selling point.
If you’re looking for a quick, no-frills meal on a budget, it does the job. But don’t expect anything beyond the basics.
Atmosphere: 3
Food: 3
Service: 3
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