Valerie was an absolute doll! I stopped by for a quick meal and she was the sweetest and made my whole night.
Atmosphere: 5
Food: 5
Service: 5
Krystle Williams
I’m very disappointed with this Wendy’s. I placed a door dash order for some various items and one of them was a chili; it wasn’t with my order so I call the store she instructed me to contact door dash and I did they credited me back for the chili and other items that were missing. However I still needed to complete my son’s dinner and I ordered what I was missing on ANOTHER door dash order only to my amaze that the chili is STILL MISSING!? At this point I’m convinced that y’all don’t care. If you are out of something let the dasher know to contact the customer and ask if we wanted something else because now I have to hear it from door dash that you were out instead of saying that on the phone when I called the first time. VERY disappointed
Food: 1
Service: 1
Cassidy Conroy
Every time I come I wait 15+ min for a salad. I'm 90% sure it's just dumping lettuce and pre-packaged toppings on so I have no idea why my friend would be able to place and receive a full combo order before I get mine- and then I still have to wait an additional ten minutes.
Atmosphere: 1
Food: 1
Service: 1
karen Black
Place a online app order once I got there.It took fifteen minutes for the order to get to me.I had to pull up. What's the use of doing the online app order?If you gotta wait that long
Atmosphere: 1
Food: 3
Service: 1
Nas Davis
Do not eat here. Pmo bad.
Becca K
It never ceases to amaze me how its proven correct that restaurants with employees such as wendy's, mcdonald's, Burger King are the ones that are not worth dealing with and should be shut down by now. I was wondering why it took this woman so long to give me my change of $3.50, but then she gave me a torn up dollar bill that she hid in between the two other dollar bills. I mean half of this bill was missing. So when I pulled off and I went to go put my money in my wallet I realized it. You cannot mistake in this bill for a full bill. And then when I came in to get my money and show them what happened this big, tall, shrek sounding and looking woman had the audacity to stand there and laugh about it. This was at 1:40 p.m. on November 11th. I've gone to this Wendy's many a times and never had a problem. But I also realize it's only at certain times of the day. Even the manager that came to give me my dollar back didn't say she was sorry for her employees arrogance or anything. Don't waste your time here. To have to sit there and turn around just for a dollar because somebody is being arrogant on purpose, it's not worth it. Check your money regardless!!!
Atmosphere: 2
Food: 3
Service: 2
King H
Paid for food and had us waiting for like 30mins just to find out they forgot to make the order 🤦🏿♂️
Service: 1
Alicia
Lazy workers and terrible service acting crazy over sauce trying to charge extra for it and still didn't get the order right each time. Not wearing gloves either.
Atmosphere: 1
Food: 1
Service: 1
Sherrie Ellison
I got a $5 meal ..I got no chicken nugget dip no ketchup and I asked for sweet tea and lemon sweet tea
Atmosphere: 3
Food: 2
Service: 1
kimestry w
The person who took my order at the window was friendly but my food wasn't good...fries brick cold...only 3 nuggets in the bag with each meal..burger bread is so hard and cold I couldn't even eat the burger..ik its not fine dining but come on yall money was still spent..and now wasted
This place is a hot mess even the managers are nasty i wouldn’t recommend this place to a homeless person nor a dog everybody that works in this place comes in and stand around while the lines are long as all outdoors i ask to speak to a manager and the girl in the phone just keeps hanging up wow very childish behavior
Atmosphere: 1
Food: 1
Service: 1
Paul Wills
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Bernard moody
Wendy's is known for having horrible customer service, but tonight was my worse experience at a fast food restaurant. My daughter ordered her meal at 10:36pm I went back through drive thru at 10:50pm. The worker acted as if I was hassling her for the order. She had a attitude everyone on the night shift at Bush river location should be coached to say the least. Its unacceptable to wait that long for 10 nuggets and fries.
Chris Mcgarry
Usually good food but customer service is lacking and they need some help in that department
Jordan
RUDEST EMPLOYEES I'VE EVER SEEN!! HORRIBLE CUSTOMER SERVICE!! FOOD WAS AWFUL! FRIES COLD, FROSTY HALF FULL, TEA WAS HOT!, BURGER WASN'T FRESH!! RESTAURANT NEED SOME SERIOUS ACCOUNTABILITY AND RE ORGANIZATION OF STAFF
Valerie was an absolute doll! I stopped by for a quick meal and she was the sweetest and made my whole night.
Atmosphere: 5
Food: 5
Service: 5
I’m very disappointed with this Wendy’s. I placed a door dash order for some various items and one of them was a chili; it wasn’t with my order so I call the store she instructed me to contact door dash and I did they credited me back for the chili and other items that were missing. However I still needed to complete my son’s dinner and I ordered what I was missing on ANOTHER door dash order only to my amaze that the chili is STILL MISSING!? At this point I’m convinced that y’all don’t care. If you are out of something let the dasher know to contact the customer and ask if we wanted something else because now I have to hear it from door dash that you were out instead of saying that on the phone when I called the first time. VERY disappointed
Food: 1
Service: 1
Every time I come I wait 15+ min for a salad. I'm 90% sure it's just dumping lettuce and pre-packaged toppings on so I have no idea why my friend would be able to place and receive a full combo order before I get mine- and then I still have to wait an additional ten minutes.
Atmosphere: 1
Food: 1
Service: 1
Place a online app order once I got there.It took fifteen minutes for the order to get to me.I had to pull up. What's the use of doing the online app order?If you gotta wait that long
Atmosphere: 1
Food: 3
Service: 1
Do not eat here. Pmo bad.
It never ceases to amaze me how its proven correct that restaurants with employees such as wendy's, mcdonald's, Burger King are the ones that are not worth dealing with and should be shut down by now. I was wondering why it took this woman so long to give me my change of $3.50, but then she gave me a torn up dollar bill that she hid in between the two other dollar bills. I mean half of this bill was missing. So when I pulled off and I went to go put my money in my wallet I realized it. You cannot mistake in this bill for a full bill. And then when I came in to get my money and show them what happened this big, tall, shrek sounding and looking woman had the audacity to stand there and laugh about it. This was at 1:40 p.m. on November 11th. I've gone to this Wendy's many a times and never had a problem. But I also realize it's only at certain times of the day. Even the manager that came to give me my dollar back didn't say she was sorry for her employees arrogance or anything. Don't waste your time here. To have to sit there and turn around just for a dollar because somebody is being arrogant on purpose, it's not worth it. Check your money regardless!!!
Atmosphere: 2
Food: 3
Service: 2
Paid for food and had us waiting for like 30mins just to find out they forgot to make the order 🤦🏿♂️
Service: 1
Lazy workers and terrible service acting crazy over sauce trying to charge extra for it and still didn't get the order right each time. Not wearing gloves either.
Atmosphere: 1
Food: 1
Service: 1
I got a $5 meal ..I got no chicken nugget dip no ketchup and I asked for sweet tea and lemon sweet tea
Atmosphere: 3
Food: 2
Service: 1
The person who took my order at the window was friendly but my food wasn't good...fries brick cold...only 3 nuggets in the bag with each meal..burger bread is so hard and cold I couldn't even eat the burger..ik its not fine dining but come on yall money was still spent..and now wasted
Food: 1
Service: 3
Restaurantji Recommends
This place is a hot mess even the managers are nasty i wouldn’t recommend this place to a homeless person nor a dog everybody that works in this place comes in and stand around while the lines are long as all outdoors i ask to speak to a manager and the girl in the phone just keeps hanging up wow very childish behavior
Atmosphere: 1
Food: 1
Service: 1
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Wendy's is known for having horrible customer service, but tonight was my worse experience at a fast food restaurant. My daughter ordered her meal at 10:36pm I went back through drive thru at 10:50pm. The worker acted as if I was hassling her for the order. She had a attitude everyone on the night shift at Bush river location should be coached to say the least. Its unacceptable to wait that long for 10 nuggets and fries.
Usually good food but customer service is lacking and they need some help in that department
RUDEST EMPLOYEES I'VE EVER SEEN!! HORRIBLE CUSTOMER SERVICE!! FOOD WAS AWFUL! FRIES COLD, FROSTY HALF FULL, TEA WAS HOT!, BURGER WASN'T FRESH!! RESTAURANT NEED SOME SERIOUS ACCOUNTABILITY AND RE ORGANIZATION OF STAFF
Atmosphere: 1
Food: 2
Service: 1
Loading...