The staff of this location went above and beyond tonight after getting slammed by a big order. Kudos to this crew and they all deserve a raise. Saturday, Nov 22nd at 7pm
Food: 5
Service: 5
DayOneBullz Kennel
Drive-thru. Is a consistent joke. Coming here . It’s been like this for years . Only reason I go is because I pass it on the way to work.
Teisha McConnell
Went there today and got the worst food I ever had from a Wendy’s! Cheese wasn’t melted, food was cold, nuggets were so old they were shriveled up and the fries were hard! Only thing good was the drink and sadly this was at lunch time when food is usually hot and fresh! Wait time was long also.
Atmosphere: 4
Food: 1
Service: 1
Morgan Waters
The atmosphere was gross enough to give this place a 1 star review. The Coca-Cola Freestyle machine looked like a bubbling cauldron. I get we just celebrated halloween, but that's not how a Freestyle should look; the overflow tray was full, flowing to the floor, and literally bubbling.
Atmosphere: 1
Food: 3
Service: 3
Anastacia Auld
They were extremely short staffed. I can say their customer service was amazing. Everyone was very nice!!! I ordered the cinabon pull a part. It looked so disgusting I did not even try it and just throw it in the trash.
Atmosphere: 4
Food: 3
Service: 5
Cory Reed
Worst Wendy's ever. Just close the doors. These guys suck. Everytime I come the mess up the order or it takes 30 minutes. Fast food? NAH...I put a mobile order in and still had to wait 30 minutes.
Atmosphere: 1
Food: 2
Service: 1
Amanda Greenlaw
Absolutely the worst customer service!!! I placed my order online and the website doesnt allow me to order and pay for extra sauce, so when I pulled up to the window, I asked the young man for an extra sauce. He stepped back into the window and spoke with a young lady next to him at which time she stuck her face out the window informing me with a nasty attitude that I had to pay for the extra sauce. It was never not my intention to do so, but the way she spoke to me was completely unnecessary. I payed for the sauce and left. It was excessive and rude. I will drive to Harbison next time, they're so much friendlier and nice there!!
Atmosphere: 1
Food: 4
Service: 1
Steven Dindl
Did an in store take out order at 6pm. All doors were locked. Tried to call to switch it to curb side. Didn't answer the phone. Just waited in long drive thru line. Food was cold.
Atmosphere: 1
Food: 1
Service: 1
Donna Hilton
Food was hot and accurate. No tea was made so had to get soda. Floors very dirty and tables needed to be wiped down
I just wanted to take a moment to recognize Centuriea at Wendy’s for her exceptional customer service! My mobile order wasn’t showing up in the system, and she handled the situation with such professionalism and kindness. She was patient, polite, and made sure I was taken care of quickly and without any hassle. It’s not every day you come across someone who truly goes above and beyond for customers, and Centuriea absolutely did that. Wendy’s is lucky to have her on the team!
Popd0llratz
I went not too long ago probably like 5 minutes ago and I asked for extra ice and that didn’t happen plus the food is COLDDDD ..they coulda atleast heat it up or something
Food: 1
Service: 1
Sherwyn Haltiwanger
I will never go to the Wendy’s in Harbison again. It took over 10 minutes just to get a Biggie Bag deal. 2 managers were sitting in the back and didn’t even go up to the front to help. The people obviously don’t want to work there because they show absolutely no urgency. At least 4 sets of people walked out because they were taking too long. Plus it’s always dirty. Don’t waste your time going here.
Ryan Smith SOP
Drive through wait time is always ridiculous. They take an entire 5 minutes to take care of each car in the drive though. Every time
Nice and clean and food was fast.
Atmosphere: 5
Food: 5
Service: 5
The staff of this location went above and beyond tonight after getting slammed by a big order. Kudos to this crew and they all deserve a raise. Saturday, Nov 22nd at 7pm
Food: 5
Service: 5
Drive-thru. Is a consistent joke. Coming here . It’s been like this for years . Only reason I go is because I pass it on the way to work.
Went there today and got the worst food I ever had from a Wendy’s! Cheese wasn’t melted, food was cold, nuggets were so old they were shriveled up and the fries were hard! Only thing good was the drink and sadly this was at lunch time when food is usually hot and fresh! Wait time was long also.
Atmosphere: 4
Food: 1
Service: 1
The atmosphere was gross enough to give this place a 1 star review. The Coca-Cola Freestyle machine looked like a bubbling cauldron. I get we just celebrated halloween, but that's not how a Freestyle should look; the overflow tray was full, flowing to the floor, and literally bubbling.
Atmosphere: 1
Food: 3
Service: 3
They were extremely short staffed. I can say their customer service was amazing. Everyone was very nice!!! I ordered the cinabon pull a part. It looked so disgusting I did not even try it and just throw it in the trash.
Atmosphere: 4
Food: 3
Service: 5
Worst Wendy's ever. Just close the doors. These guys suck. Everytime I come the mess up the order or it takes 30 minutes. Fast food? NAH...I put a mobile order in and still had to wait 30 minutes.
Atmosphere: 1
Food: 2
Service: 1
Absolutely the worst customer service!!! I placed my order online and the website doesnt allow me to order and pay for extra sauce, so when I pulled up to the window, I asked the young man for an extra sauce. He stepped back into the window and spoke with a young lady next to him at which time she stuck her face out the window informing me with a nasty attitude that I had to pay for the extra sauce. It was never not my intention to do so, but the way she spoke to me was completely unnecessary. I payed for the sauce and left. It was excessive and rude. I will drive to Harbison next time, they're so much friendlier and nice there!!
Atmosphere: 1
Food: 4
Service: 1
Did an in store take out order at 6pm. All doors were locked. Tried to call to switch it to curb side. Didn't answer the phone. Just waited in long drive thru line. Food was cold.
Atmosphere: 1
Food: 1
Service: 1
Food was hot and accurate. No tea was made so had to get soda. Floors very dirty and tables needed to be wiped down
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
It a fun clean place to eat
Atmosphere: 5
Food: 5
Service: 5
I just wanted to take a moment to recognize Centuriea at Wendy’s for her exceptional customer service! My mobile order wasn’t showing up in the system, and she handled the situation with such professionalism and kindness. She was patient, polite, and made sure I was taken care of quickly and without any hassle. It’s not every day you come across someone who truly goes above and beyond for customers, and Centuriea absolutely did that. Wendy’s is lucky to have her on the team!
I went not too long ago probably like 5 minutes ago and I asked for extra ice and that didn’t happen plus the food is COLDDDD ..they coulda atleast heat it up or something
Food: 1
Service: 1
I will never go to the Wendy’s in Harbison again. It took over 10 minutes just to get a Biggie Bag deal. 2 managers were sitting in the back and didn’t even go up to the front to help. The people obviously don’t want to work there because they show absolutely no urgency. At least 4 sets of people walked out because they were taking too long. Plus it’s always dirty. Don’t waste your time going here.
Drive through wait time is always ridiculous. They take an entire 5 minutes to take care of each car in the drive though. Every time
Service: 1
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