They close at 7 but employee closing doors by 6. Also they never answer the phone.
Atmosphere: 1
Food: 4
Service: 1
Meg B
We’ve been ordering here for a long time now and it has easily become one of our favorites. Went today to pick up our order and they hadn’t started preparing it because the device that they use for grub hub orders wasn’t charged? They did not have one of the menu items that we ordered in stock and could not tell us until we drove all the way to the store because they did not have the device for the orders set up and running.
Atmosphere: 1
Food: 5
Service: 1
Katie Luaces
Whenever I come to town, I always come here. However, over the past week I’ve been here twice. The first time, they were closed before the posted time. And today, I walked in and waited for 5 mins, never seeing an employee. Then looking at the menu, many items were unavailable. Needless to say I walked out.
Service: 1
Danielle Williams
Went in today because I come here a lot and never had an issue until today I guess they changed their build your own bowls to where you only get a certain amount of toppings cool no problem the issue was how the cashier was talking to me. She was very condescending and snobbish. I went straight to coconowlz and received the best customer service and their bowls are way better. I guess you can say it wasn’t meant to eat there anymore
Atmosphere: 1
Food: 1
Service: 1
eryn
The smoothies here are so good and it’s a really nice place to sit and chat.
jessica Bennett
When i tell you this was a great experience and the server was AWESOME! MY FRUIT TEA WAS AWESOME AND MADE WITH ALL NATURAL INGREDIENTS AT MY REQUEST! A great place to visit if you are in the area!
Jeff Anderson
I accidentally dropped my order and they replaced it for free and were very nice and understanding
Vickie Hammond (Sunshine)
Just left on this beautiful Sunday and was excited about getting a bowl but was completely disappointed at the lack of customer service that was displayed. No one greeted me when I walked in the door and the guy at the counter didn’t even ask me what I would like. He just waited until I said what I wanted. I work in customer service and was completely shocked. I almost didn’t order anything.
I've always come asking for recommendations. It's hard to know what you want for something so unique. I've always been satisfied with my boba milk tea. I recommend the Brown Sugar Tiger Milk Tea or some of the fruit teas. I haven't had the fruit bowls so I cannot say if they are good, but I would expect theyre great from the quality of the other items I've had here.
As a side note, this is a good study place too. It's a calm, quiet "coffee shop" kind of place, never packed when I come. I actually started my online business on my laptop while I was drinking boba here.
Wheelchair accessibility: There is a wheelchair ramp to get up, however you may need someone to get the pull door for you.
Atmosphere: 5
Food: 5
Service: 5
Chandra Kusuma
I love this place & used to come here all the time. But the last 5ish times or so, this has been the worst experience. They lock the doors 20 minutes before their closing time and just stared at us while we were at the door. Today, they randomly decided to close early because they had staffing issues. This is the 3rd time that i’ve come from out of town & they’ve closed early. If you’re going to close early, at least post it on your instagram story so people are aware.
I moved to away so whenever i’m in town, I like to get a bowl and go out of my way to come downtown to do that, and everytime it’s been closed inside of their business hours.
Not to mention, the service is horrible, the workers don’t give a crap if they get your order wrong and just make you place another order, they don’t try to fix it.
Used to be my go to, but I will not be going out of my way for this place again.
Atmosphere: 1
Food: 4
Service: 1
Nicole Williams
Everytime I go the bowls and smoothies are sooo good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Blend Bowl, Choco-Banana Small 6 Large 7
duyen luong
Horrible. The workers are bad, even if they are being trained. They lack customer service and mannerisms. Had to repeat my order like 5 times. Ordered my drink first and didn’t get it until after two other people got theirs. Way too sweet, tastes like it could get you diabetes. $6 for a bad drink? No thanks. Gongcha and JJ Tea house are better alternatives.
Atmosphere: 1
Food: 1
Service: 1
yen luong
Horrible. The workers are bad, even if they are being trained. They lack customer service and mannerisms. Had to repeat my order like 5 times. Ordered my drink first and didn’t get it until after two other people got theirs. Way too sweet, tastes like it could get you diabetes. $6 for a bad drink? No thanks. Gongcha and JJ Tea house are better alternatives.
Fun place downtown Columbia. #college town
Atmosphere: 5
Food: 5
Service: 5
They close at 7 but employee closing doors by 6. Also they never answer the phone.
Atmosphere: 1
Food: 4
Service: 1
We’ve been ordering here for a long time now and it has easily become one of our favorites. Went today to pick up our order and they hadn’t started preparing it because the device that they use for grub hub orders wasn’t charged? They did not have one of the menu items that we ordered in stock and could not tell us until we drove all the way to the store because they did not have the device for the orders set up and running.
Atmosphere: 1
Food: 5
Service: 1
Whenever I come to town, I always come here. However, over the past week I’ve been here twice. The first time, they were closed before the posted time. And today, I walked in and waited for 5 mins, never seeing an employee. Then looking at the menu, many items were unavailable. Needless to say I walked out.
Service: 1
Went in today because I come here a lot and never had an issue until today I guess they changed their build your own bowls to where you only get a certain amount of toppings cool no problem the issue was how the cashier was talking to me. She was very condescending and snobbish. I went straight to coconowlz and received the best customer service and their bowls are way better. I guess you can say it wasn’t meant to eat there anymore
Atmosphere: 1
Food: 1
Service: 1
The smoothies here are so good and it’s a really nice place to sit and chat.
When i tell you this was a great experience and the server was AWESOME! MY FRUIT TEA WAS AWESOME AND MADE WITH ALL NATURAL INGREDIENTS AT MY REQUEST! A great place to visit if you are in the area!
I accidentally dropped my order and they replaced it for free and were very nice and understanding
Just left on this beautiful Sunday and was excited about getting a bowl but was completely disappointed at the lack of customer service that was displayed. No one greeted me when I walked in the door and the guy at the counter didn’t even ask me what I would like. He just waited until I said what I wanted. I work in customer service and was completely shocked. I almost didn’t order anything.
One of my favorite spots in Columbia!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've always come asking for recommendations. It's hard to know what you want for something so unique. I've always been satisfied with my boba milk tea. I recommend the Brown Sugar Tiger Milk Tea or some of the fruit teas. I haven't had the fruit bowls so I cannot say if they are good, but I would expect theyre great from the quality of the other items I've had here.
As a side note, this is a good study place too. It's a calm, quiet "coffee shop" kind of place, never packed when I come. I actually started my online business on my laptop while I was drinking boba here.
Wheelchair accessibility: There is a wheelchair ramp to get up, however you may need someone to get the pull door for you.
Atmosphere: 5
Food: 5
Service: 5
I love this place & used to come here all the time. But the last 5ish times or so, this has been the worst experience. They lock the doors 20 minutes before their closing time and just stared at us while we were at the door. Today, they randomly decided to close early because they had staffing issues. This is the 3rd time that i’ve come from out of town & they’ve closed early. If you’re going to close early, at least post it on your instagram story so people are aware.
I moved to away so whenever i’m in town, I like to get a bowl and go out of my way to come downtown to do that, and everytime it’s been closed inside of their business hours.
Not to mention, the service is horrible, the workers don’t give a crap if they get your order wrong and just make you place another order, they don’t try to fix it.
Used to be my go to, but I will not be going out of my way for this place again.
Atmosphere: 1
Food: 4
Service: 1
Everytime I go the bowls and smoothies are sooo good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Blend Bowl, Choco-Banana Small 6 Large 7
Horrible. The workers are bad, even if they are being trained. They lack customer service and mannerisms. Had to repeat my order like 5 times. Ordered my drink first and didn’t get it until after two other people got theirs. Way too sweet, tastes like it could get you diabetes. $6 for a bad drink? No thanks. Gongcha and JJ Tea house are better alternatives.
Atmosphere: 1
Food: 1
Service: 1
Horrible. The workers are bad, even if they are being trained. They lack customer service and mannerisms. Had to repeat my order like 5 times. Ordered my drink first and didn’t get it until after two other people got theirs. Way too sweet, tastes like it could get you diabetes. $6 for a bad drink? No thanks. Gongcha and JJ Tea house are better alternatives.
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