Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
7713 Garners Ferry Rd, Columbia
(803) 776-9232
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Zaxby's Reviews
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We had the absolute BEST customer service experience at Zaxby’s on Garners Ferry Road. Every single meal was perfect. 34 individual/separate orders. Before each student could get their drink made, their name was being called for their food. The manager was top notch. He was super encouraging to each of our students. He took the time to show them real-life work skills. Absolutely, hands down, one of the BEST restaurant experiences I’ve ever had!
Update: The manager, Jermaine Felter, was super helpful the next morning. He assured me that this should not have happened, and that he would correct the issue. We were finally able to enjoy our Zaxbys the next night. I can’t say enough about our server, I believe her name is Katerica. She was so delightful and gave phenomenal customer service.
I waited in the drive thru from 9:30 until after 10 and when I got to order they decided to close. I literally have pictures...read full review
I asked for my wings an fries to be cooked hard .
when I got my food the young lady called my number then threw it on the counter an walked away.
checked my food when I got to my car ,fries were cold, wings were barely warm , but tenders were good. very disappointed in the service.
second time in a week. only nice person was the cashier. 66 Jordan c.
chk 1332
Ratings
Menu
Hours
| Monday | 10AM - 10:30PM |
| Tuesday | 10AM - 10:30PM |
| Wednesday | 10AM - 2PM |
| Thursday | Closed |
| Friday | 10AM - 10:30PM |
| Saturday | 10AM - 10:30PM |
| Sunday | 10AM - 10:30PM |
Zaxby's offers a variety of menu options including the popular Zensation Zalad, wings, loaded fries, and new items like vegetable egg rolls, all served with quick and efficient service. Many customers have praised the restaurant for consistently fresh food, regardless of the time of day, with some customers mentioning that even close to closing time, their meals remain fresh. The service experience can vary; some visitors have encountered friendly and helpful staff, making their visits enjoyable. However, there have been reports of less positive interactions, such as staff members who need to improve their communication and customer service skills. Overall, the restaurant is known for good food and fast service, but the attitude of staff, especially in the drive-thru, can sometimes be a problem.