The food was very good and made quickly even though the store was crowded.
Atmosphere: 5
Food: 5
Service: 5
Shari Arms
Quick and easy mobile ordering and pick up. Subs were delicious!
Atmosphere: 5
Food: 5
Service: 5
Andrew
1 star because I can’t give 0. I don’t complain but when my wife wants a hot sub from Firehouse after just having a baby I would think they could deliver on what their company is known for… got subs to go and started eating immediately. Was sadly disappointed to find all subs cold, cheese wasn’t even melted. Really poor training on from upper management. Would love to come back if the subs are actually as advertised. 1-3-26 at 7:15 pm
Necey Jackson
Fry machine was broke. Staff let us stand there waiting for food that was ready. Super unfriendly. Steak n chees was not good...seemed old.
Atmosphere: 2
Food: 2
Service: 1
Kimberly S
Best experience
Atmosphere: 5
Food: 5
Service: 5
That guy C j B
Would give 5 stars. The food is usually on point. But usually when I order my food they always forget my Mac n cheese that I order for my daughter which takes 5-10 mins wait. Then my subs on at a stand still getting cold and the mac n cheese has to cool down
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Choices of Sauces
Bill Mooney
It's been several months since I've visited a firehouse subs. The bread seemed a bit different and they went away from the paper wrapping to a cardboard clam shell for the sandwiches. The food was good and the store was stocked and clean. Love the hot sauce selection.
Atmosphere: 4
Food: 4
Service: 4
Park James
Every employees on their AirPods and music. hot sub is not hot sub here. The worst firehouse sub I ever had . Avoid if you can there are other options around here.
Atmosphere: 2
Food: 1
Service: 1
COSMO
This is the most unfriendly and tasteless sub shop I’ve ever been to. I usually like Firehouse Subs, but this location has absolutely no sincerity. They didn’t even ask what kind of bread I wanted, and the sandwich wasn’t properly heated — the bread was still cold. Everyone working there had earphones in while working, and seeing their smirking faces made me so angry. I’ll never come back to this store again, and I really hope I never have such a bad experience again.
Matt Mc Elhenny
The food is Amazing! And we know what we are talking about 👏👍
Ordered online and it was ready to go when I got there. Ordered a large with no bread and it was perfect. I was able to make two meals out of it. Was very impressed and will be back!
Atmosphere: 5
Food: 5
Service: 5
Louie Saenz
Gotta try the new 3 stack barbecue sandwiches
Atmosphere: 5
Food: 5
Service: 5
Beatrice Lamb
Was on a business trip, ordered on the app while waiting for my flight home to swing by later to pick up some lunch…. Fast forward, I went to the location but no order…explained to the young man behind the counter that my order wasn’t ready even after the planned pick up time and showed him the receipt. He stated they had not received an order, we verified that it was the right store…. That was when the conversation and customer service went sideways. Either he was not mature enough for the job or Firehouse does a bad job in training their staff. He asked if the credit card transaction went thru and I told him I don’t know. Apparently he couldn’t fathom that I had chosen not to be logged in the CC app on my phone and he questioning me why I can’t. At this point I got a little irritated and told him no and I had a receipt which all I needed. He told me to stop my attitude which is always the wrong thing to say to a customer….long story short, I asked him for his name, he called his manager repeating I had an attitude, the manager asked why I would order 4 hrs ahead - which is nobody’s business and I thought the actual purpose of an app. I eventually receive the order but needless to say, I won’t return. As a previous review stated competition has arrived to Highway 290…..
Atmosphere: 1
Food: 4
Service: 1
Christopher Beckett
The staff here are awesome. The upper management... awful doesn't begin to cut it. They'll sell an entire semester stores soul to protect themselves
Atmosphere: 1
Food: 5
Service: 5
Robert Barnes
Solid Firehouse location. Rapid service; good food. Nice location for a stop on a long trip.
The food was very good and made quickly even though the store was crowded.
Atmosphere: 5
Food: 5
Service: 5
Quick and easy mobile ordering and pick up. Subs were delicious!
Atmosphere: 5
Food: 5
Service: 5
1 star because I can’t give 0. I don’t complain but when my wife wants a hot sub from Firehouse after just having a baby I would think they could deliver on what their company is known for… got subs to go and started eating immediately. Was sadly disappointed to find all subs cold, cheese wasn’t even melted. Really poor training on from upper management. Would love to come back if the subs are actually as advertised. 1-3-26 at 7:15 pm
Fry machine was broke. Staff let us stand there waiting for food that was ready. Super unfriendly. Steak n chees was not good...seemed old.
Atmosphere: 2
Food: 2
Service: 1
Best experience
Atmosphere: 5
Food: 5
Service: 5
Would give 5 stars. The food is usually on point. But usually when I order my food they always forget my Mac n cheese that I order for my daughter which takes 5-10 mins wait. Then my subs on at a stand still getting cold and the mac n cheese has to cool down
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Choices of Sauces
It's been several months since I've visited a firehouse subs. The bread seemed a bit different and they went away from the paper wrapping to a cardboard clam shell for the sandwiches. The food was good and the store was stocked and clean. Love the hot sauce selection.
Atmosphere: 4
Food: 4
Service: 4
Every employees on their AirPods and music. hot sub is not hot sub here. The worst firehouse sub I ever had . Avoid if you can there are other options around here.
Atmosphere: 2
Food: 1
Service: 1
This is the most unfriendly and tasteless sub shop I’ve ever been to. I usually like Firehouse Subs, but this location has absolutely no sincerity. They didn’t even ask what kind of bread I wanted, and the sandwich wasn’t properly heated — the bread was still cold. Everyone working there had earphones in while working, and seeing their smirking faces made me so angry. I’ll never come back to this store again, and I really hope I never have such a bad experience again.
The food is Amazing! And we know what we are talking about 👏👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered online and it was ready to go when I got there. Ordered a large with no bread and it was perfect. I was able to make two meals out of it. Was very impressed and will be back!
Atmosphere: 5
Food: 5
Service: 5
Gotta try the new 3 stack barbecue sandwiches
Atmosphere: 5
Food: 5
Service: 5
Was on a business trip, ordered on the app while waiting for my flight home to swing by later to pick up some lunch…. Fast forward, I went to the location but no order…explained to the young man behind the counter that my order wasn’t ready even after the planned pick up time and showed him the receipt. He stated they had not received an order, we verified that it was the right store….
That was when the conversation and customer service went sideways. Either he was not mature enough for the job or Firehouse does a bad job in training their staff. He asked if the credit card transaction went thru and I told him I don’t know. Apparently he couldn’t fathom that I had chosen not to be logged in the CC app on my phone and he questioning me why I can’t. At this point I got a little irritated and told him no and I had a receipt which all I needed. He told me to stop my attitude which is always the wrong thing to say to a customer….long story short, I asked him for his name, he called his manager repeating I had an attitude, the manager asked why I would order 4 hrs ahead - which is nobody’s business and I thought the actual purpose of an app. I eventually receive the order but needless to say, I won’t return. As a previous review stated competition has arrived to Highway 290…..
Atmosphere: 1
Food: 4
Service: 1
The staff here are awesome. The upper management... awful doesn't begin to cut it. They'll sell an entire semester stores soul to protect themselves
Atmosphere: 1
Food: 5
Service: 5
Solid Firehouse location. Rapid service; good food. Nice location for a stop on a long trip.
Atmosphere: 4
Food: 4
Service: 5
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